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Best Western El Rancho Palacio

2.5 star property

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Photo gallery for Best Western El Rancho Palacio

Lobby
Lobby
Seasonal outdoor pool, open 3 PM to 10 PM, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
2205 N Main Street, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪4 min walk‬
  • Alien Zone
    ‪4 min drive‬
  • International UFO Museum
    ‪4 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western El Rancho Palacio

Roswell hotel with free breakfast
This smoke-free hotel features coffee/tea in a common area, a seasonal outdoor pool, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Best Western El Rancho Palacio offers 45 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western El Rancho Palacio is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.00

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 3 PM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western El Rancho Palacio
Best Western El Rancho Palacio Motel
Best Western El Rancho Palacio Motel Roswell
Best Western El Rancho Palacio Roswell
Best Western Hotel Roswell
Best Western Roswell
Roswell Best Western
Best Western El Rancho Palacio Hotel Roswell
Best Western El Rancho Palacio Hotel
Best El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel
Best Western El Rancho Palacio Roswell
Best Western El Rancho Palacio Hotel Roswell

Best Western El Rancho Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Dec 2024

10/10 Excellent

Alonso

Stayed 2 nights in Oct 2024

8/10 Good

Shon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, and the bed is comfortable. The breakfast was as good as any hotel food. Just what we needed for a stop over on a long road trip
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to stay in Roswell for work but the hotel was close to all the restaurants and convenience stores
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good breakfast, comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sakthivel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room/service was out of this world!
Holiday Alien shopping in Roswell. Chose Best Western based on other reviews. Good location. Easy check in and check out. Rooms appear to have been recently upgraded. Excellent hot water and water pressure in the shower. Hot breakfast was excellent. Protein, eggs and sausage warm. Good selection of yogurt and bread, pancake. I will stay here next year. No doubt
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Half and half for coffee and eggs plus waffles sausage potatoes cereal, fresh fruit Everything you could want Clean comfortable bed. Quiet heating unit.
Stayed 1 night in Dec 2024

2/10 Terrible

Cameron

Stayed 1 night in Nov 2024

4/10 Poor

Mariana

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was smoke smell!
Stayed 1 night in Nov 2024

6/10 Okay

Guillermo

Stayed 1 night in Nov 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Easy check in, all 3 front desk employees we have had contact with have been super nice and friendly. Convenient free breakfast, set up nicely. If we ever came back through Roswell would stay here again! Thank ya'll! :)
Stayed 1 night in Nov 2024

10/10 Excellent

Tempal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times over the years, every time I come home. I love this property, the rooms are so quiet. You would think you’re the only one staying there. The property is extremely well lit, and the staff is always present. I have also never seen a room cleaner. Honestly, that is the number one reason I stay here. The rooms are super clean.
Stayed 6 nights in Nov 2024

6/10 Okay

Alan

Business traveler
Disliked: Property conditions & facilities, room comfort
Not a great place
Very old but clean. Probably would choose a different place next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Colton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best I’ve stayed at
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
I moved to this property from another hotel in the area. The room and bathroom were very clean. There was daily cleaning and linen change without having to fill out a request card.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff very professional
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amy, Sean , Family and staff work very hard to maintain the property at high standards. They are very friendly and make you feel very welcome ! Thank You for always making our stays very pleasant !
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Traveled with family
Liked: Property conditions & facilities, room comfort
Harris vacation trip
It was nice and cozy. Room was clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alba

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly, clean rooms and friendly staff
Stayed 1 night in Oct 2024