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Clarion Inn & Suites Roswell

2.5 star property

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Gazebo
Free daily full breakfast
View from room
Lobby
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
$75
includes taxes & fees
Jan 12 - Jan 13

Explore the area

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2000 N Main St, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min walk‬
  • Place, Eastern New Mexico Medical Center
    ‪12 min walk‬
  • Place, Roswell Museum
    ‪2 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 400 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 2 Queen Beds, Non Smoking

Standard Single Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room, 2 Queen Beds, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Clarion Inn & Suites Roswell

Roswell hotel steps from New Mexico Military Institute
This smoke-free hotel features an indoor pool, a 24-hour business center, and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and laundry facilities. Change of towels is available on request.
Clarion Inn & Suites Roswell offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Inn & Suites Roswell features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 6100 square feet (567 square meters) include a conference center. This Roswell hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Clarion Inn & Suites Roswell is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,100 square feet of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • No elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number COMML-24-0004

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Sally Port
Best Western Plus Sally Port Inn
Best Western Plus Sally Port Inn Roswell
Best Western Plus Sally Port Roswell
Best Western Sally Port Inn
Best Western Sally Port Inn Roswell
Best Western Sally Port Roswell
Best Western Sally Port
Best Western Roswell
Roswell Best Western

Clarion Inn & Suites Roswell Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 115 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pool says out of service until further notice and that’s one of the reasons we chose to stay here. Shower in our room has mold on the walls. Trash cans on outside of building by doors look old and broken
Stayed 1 night in Oct 2025

4/10 Poor

michael, Mount Vernon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. Had sinus issues every day after a night in the room. Guessing room a/c filters have NEVER been serviced.
Stayed 5 nights in Sep 2025

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not very clean. I heard the staff say both housekeepers called out. Pool was closed. Breakfast was very limited. Ok if you’re just coming through and need a place to crash for a night, but not more than that.
Stayed 2 nights in Oct 2025

6/10 Okay

Fidel

Liked: Staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Julieanne

Liked: Cleanliness, staff & service
Very helpful staff. Room was clean. Older property.
Stayed 1 night in Sep 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel felt dirty. The first room we were assigned had not been cleaned. The second room smelled like old smoke and the windows did not open. The pool and hot tub were broken the entire time we were there. Not a great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst part was you doubled or tripled the price and when we arrived we didn’t have a choice as far as where to stay definitely not a 5 star hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

TERRANCE, TUCSON

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was not very pleasant. Didn’t greet when arrived. Inside was hot and humid. We were not advised as to when breakfast was. Food was cold and coffee cold.
Stayed 1 night in Sep 2025

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
September 18, 2025 The following is a complaint of the condition at the Clarion Inn & Suites located at 2000 N Main St. Roswell, N.M. 88201 from September 11 to September 14, 2025 Reservation confirmation 31242486 Expedia Itinerary 7302620634745, Rm117. I checked out 10 am MT on September 14, 2025, due to the condition of the room. At 78 years of age, I have traveled extensively roomed at several hotels in the U.S. and had never been so very disgusted, disappointment and uncomfortable as at this hotel. The itemized conditions were experienced. 1. TV remote control was intermittent with function. After some time, I opened the battery compartment only to find the springs holding the batteries in place were worn to the point any hand movement would dislodge one of the two batteries. Resulting in both hands were needed to operate the remote. Maintenance person replace. 2. Room thermostat was set at 76 degrees no changes could be made to the temperature or on vs. off switch Never felt an air flow from the vent. 3. Bathroom sink without a stopper, risk of small objects (I.e., medication, jewelry etc.) falling into the trap making recovery impossible w/o removal of the pluming neck. 4. Bathroom exhaust fan inoperative. An overabundance of steam and unusual odors are present. 5. ¾ roll to toilet paper in holder no extra rolls present. 6. Telephone did not work, informed maintenance no action taken. Required walk to front desk for needs. Wake up calls not available. 7. Front de
Stayed 6 nights in Sep 2025

2/10 Terrible

phil

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Choose A Different Hotel

Saying that The Clarion was past its prime is generous. We couldn’t get into our room because the battery in the lock was dead, so they gave us a different room. The new room had a missing toilet paper holder bar, the room chair was missing its cushion, one of the lamps did not work because both of its bulbs were missing (2 other light fixtures were also missing a bulb), the refrigerator was missing, the exercise room consisted of a weight machine and a broken-down chair. The hotel was generally run down. We had a reservation for another day but cancelled and stayed at another hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$1600 room rate for 3 nights. No room cleaning, no fresh towels, TV did not work
Stayed 3 nights in Sep 2025

4/10 Poor

Roger

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid this place if you can.

No hot water in the shower, was there 10 nights…barely even warm water. Bathroom was falling apart, beds were ok, will not return.
Stayed 10 nights in Sep 2025

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive and rooms not serviced
Stayed 5 nights in Sep 2025

6/10 Okay

Kevin, Castroville

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was OK, but the property was run down and poorly maintained. Examples include a broken window and missing spa timer in the pool room. The breakfast items were basic and poorly prepared (eggs, gravy, juices). Was there for the air races. We booked early and paid just over $100/night. They were advertising rooms at $350/night once they go wind of the event. What a rip off!
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room had fleas and cockroaches. Didn't really have
Stayed 2 nights in Sep 2025

6/10 Okay

LAURI

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
Price
Stayed 4 nights in Aug 2025

2/10 Terrible

Jeff, Aurora

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is HORRIBLE!! NO one should ever stay here again. Rooms AC DONT work!! Pool was GROSS … dirt on bottom. Hot tub BROKEN and half full. Staff could care less. They were RUDE and told us “OH WELL” when both rooms we tried would not get cooler than 78 degrees. Total BS!!! Will be fighting for my money back.
Stayed 1 night in Aug 2025

4/10 Poor

Ingrid

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Genevieve

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were nasty and air conditioner barely worked in room then whole building was super hot
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy Rodriguez

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Mostly OK with helpful customer service. Breakfast bar was very sparse. Toilet in room had a brown ring and dirt particles floating in it when we arrived. Only a 1/4 roll of toilet paper and no extra in room. However I know we would have gotten more if needed and we managed with what was in room. Not anywhere near other Clarions we have stayed at but it was OK for one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Aug 2025