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Candlewood Suites Roswell New Mexico, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Roswell New Mexico, an IHG Hotel

Property amenity
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
In-room safe, desk, iron/ironing board, free WiFi
Interior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
4 Military Heights Drive, Roswell, NM, 88201
  • Eastern New Mexico Medical Center
    8 min walk
  • Lovelace Regional Hospital
    10 min walk
  • Applebee's Grill + Bar
    2 min walk
  • Roswell, NM (ROW-Industrial Air Center)
    16 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

  • 390 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Roswell

Pool
Breakfast included
Pet friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is $69
per night
$80 total
includes taxes & fees
Jan 7 - Jan 8
Days Inn by Wyndham Roswell

About this property

Candlewood Suites Roswell New Mexico, an IHG Hotel

Roswell hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Roswell New Mexico, an IHG Hotel offers 87 accommodations with DVD players and safes. 32-inch flat-screen televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Candlewood Suites Roswell New Mexico, an IHG Hotel features an outdoor pool and a 24-hour fitness center. This business-friendly hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Candlewood Suites Roswell New Mexico, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free bus station shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf carts
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 1 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 1 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel

Candlewood Suites Roswell New Mexico, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 733 reviews" "
Rating 8 - Good. 205 out of 733 reviews" "
Rating 6 - Okay. 88 out of 733 reviews" "
Rating 4 - Poor. 31 out of 733 reviews" "
Rating 2 - Terrible. 19 out of 733 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good olace
It was fine. The desk clerk was really friendly. We were there short time
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Just OK. Clean, nice staff. Nothing special. Long term residents.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Carson

Stayed 1 night in Aug 2024

10/10 Excellent

ROLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2024

6/10 Okay

Ken

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

larry

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff - always welcoming
Stayed 1 night in Aug 2024

6/10 Okay

Jeff

Business traveler
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice1
Nice hotel, nice staff, close to restaurants in a cute quirky town. Unfortunately, the pool and hot tub were unavailable. Given that it is about 100d outside, we were not too happy. When we complained, they comped us a free night. So VERY responsive and accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice rooms, clean and well stocked. Friendly staff. No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Been here before just a good hotel
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The 2 things that I didn't know was how hard the beds were and the fact that there's a $30 incidentals fee tacked on. I was not aware of it. I hope to get reimbursed for that. The beds were really stiff and uncomfortable. Did not get a good night sleep. The pool was nice, we had it to ourselves. No continental breakfast. But overalls friendly, helpful.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice. Appreciated the full size fridge with ice maker. Also the kitchenette with all we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey, Albuquerque

Stayed 2 nights in Jul 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros and cons
During our (4 adults, 2 pugs) one night stay in Roswell, we stayed here mostly because it was pet friendly and offered two queen beds vs. Two double beds like other hotels. The beds were very uncomfortable and left us all too tired and painful to complete our activities the next day. Our room was also very warm even though we had the thermostat at 60°. The hotel and room were very clean and staff were very nice. The pet area was conveniently located in the back but offered little to no grass (pea gravel) so we walked across the street to a neighboring hotel to use their pet area. It was also much cleaner.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jacquita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a pretty good stay although we thought it was a bit pricey.
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice property, off the road a bit so it was very quiet. Very clean, had a kitchenette, and also the front desk lady was helpful. Stayed here for a business trip to Roswell and then a tourist trip to Carlsbad.
Stayed 1 night in Jul 2024

8/10 Good

Norma

Stayed 1 night in Jun 2024

10/10 Excellent

CH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Even though we didn't use it, we especially liked the "if you need it" option - slow cooker and other items that would come in handy for a few days or extended stay. Marvelous staff.
Stayed 1 night in Jun 2024

8/10 Good

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoued our over night stay. We just need a room to rest for the night. The location is convenient, walking distance from few good restaurants
Stayed 1 night in Jun 2024

4/10 Poor

Paul

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel was not kept clean. The pool was dirty with the chlorine problem. The hot tub is broke down and gross not impressed at all about your property more than likely will not stay with your franchise again.
Stayed 1 night in Jun 2024