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Clarion Inn & Suites

2.5 star property

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Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2000 N Main St, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪2 min walk‬
  • Roswell Museum
    ‪3 min drive‬
  • International UFO Museum
    ‪4 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Single Room, 2 Queen Beds, Non Smoking

Standard Single Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room, 2 Queen Beds, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (1166)
The price is $114
per night
$131 total
includes taxes & fees
May 20 - May 21
Comfort Suites

About this property

Clarion Inn & Suites

Roswell hotel steps from New Mexico Military Institute
This smoke-free hotel features an indoor pool, a 24-hour business center, and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and laundry facilities. Change of towels is available on request.
Clarion Inn & Suites offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Inn & Suites features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 6100 square feet (567 square meters) include a conference center. This Roswell hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Clarion Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,100 square feet of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • No elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number COMML-24-0004

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Sally Port
Best Western Plus Sally Port Inn
Best Western Plus Sally Port Inn Roswell
Best Western Plus Sally Port Roswell
Best Western Sally Port Inn
Best Western Sally Port Inn Roswell
Best Western Sally Port Roswell
Best Western Sally Port
Best Western Roswell
Roswell Best Western

Clarion Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia de 1 noche estuvo bien. Todo estaba limpio, lo unico es que aunque fuera una habitacion para no fumadores, habia un olor a cigarro no demasiado fuerte pero se percibia. Fuera de eso, todo bien.
Stayed 1 night in Feb 2025

8/10 Good

Kendra

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not the worst. Still pretty clean.

It was just an over night stay on our long drive. It was nice, there was a musky smoky smell throughout the whole hotel. The beds weren't the worst, but lumpy. Pillows were cloud soft! Breakfast was a little disappointing. The gravy was like soup. But ok . Got what we paid for.
Stayed 1 night in Feb 2025

2/10 Terrible

Paula

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very unfriendly and they advertise a hot tub and pool. However neither one is open.
Stayed 1 night in Jan 2025

8/10 Good

Jesus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The stay was okay. The service was okay. My biggest issue is with Expedia. I booked a room at a different hotel because I've stayed there before. The reservation got moved because they said the hotel was sold. I drove by that hotel when I was there, same name and people were staying there.
Stayed 5 nights in Jan 2025

2/10 Terrible

Skyler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awful
Stayed 2 nights in Jan 2025

6/10 Okay

Orin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Carol

Stayed 1 night in Jan 2025

2/10 Terrible

Alan

Traveled with family

Poor hotel

As we were checking in, the police were at the hotel, dealing with a suspected drug issue. We were also told by another guest, there were roaches in their room. We found candy wrappers, peanuts, and trash under the beds. As we were deciding to leave or not, the police showed up again for another issue. We decided to leave this hotel. Asked for a refund, yet hotel staff denied. We did not feel comfortable stayin there, and will never return.
Stayed 1 night in Jan 2025

8/10 Good

debi

Traveled with family
Liked: Cleanliness, staff & service
stayed for 1 night jan 6, 2025. property was outdated, but was clean. the continental breakfast was ok. the lights in the pool room werent working - the only lights were the lights in the pool - so the room was very dark. and this time of year it gets dark at 5:00 pm. i wouldnt have used the pool if i would have been alone. and the jets werent working on the hot tub. the water was hot tho, so it still felt good to soak, just wasnt quite the hot tub experience i was hoping for. the price was right, though, so that helped.
Stayed 1 night in Jan 2025

6/10 Okay

Debbie E

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the room. It was a nice size and comfortable beds. The front desk person could not get my reservation right. The first time he said I reserved 3 rooms, then he told us we were in room 117 but the key card holder said 115 and it only worked in 115. I was also charged for the stay by Expedia and the hotel. The breakfast was terrible. Cold, hard biscuits, watery gravy, no plates, sausage was not enough for all guests eating. They also had a sign requesting that you not take food to your room. I like to bring food to my partner so only one of us has to go to the breakfast and we can eat together in our room.
Stayed 1 night in Jan 2025

8/10 Good

dana

Stayed 1 night in Jan 2025

4/10 Poor

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Room to cold furnace not working properly
Stayed 1 night in Jan 2025

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not even stay here. Black mold filled the middle pool room and was being aired out into the hallways. I expect a full refund. This place should not be listed on your site.
Stayed 1 night in Jan 2025

6/10 Okay

April

Business traveler
Liked: Room comfort

Ran out of Breakfast at 8am

Hotel overall was moderately clean, toilet ran very loudly and breakfast was not up to par. Only sausage and no gravy left for biscuit and gravy or eggs at all at 8am. Not like other Clarion Inns at all, would not recommend unless you have a pet, this is a pet friendly hotel which is nice.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful Beds were comfortable The bathroom needed some Reno’s done and vents cleaned
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jan 2025

8/10 Good

teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roswell

Very nice front desk person. He did a good job getting us towels that was not stocked in the room. The hot tub was not turned on so we could not enjoy.
Stayed 1 night in Jan 2025

6/10 Okay

Nicholas

Business traveler
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The overall motel was old but they remodeled it trying to make it high end but you could just tell it was old. The front desk clerk was rude during check in , I had to ask for a second set of keys my first set stopped working properly. The side door to gain access from out side parking lot did not work. Pillows were little and not comfortable enough for my liking
Stayed 1 night in Jan 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful agent! Went out of her way to hamdle me with proper service! Allitte more than expected time but she came through at the end! Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie Rodney

Stayed 1 night in Dec 2024

6/10 Okay

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hallway smelled really bad of cigarettes, which made the entry into the room smell. The room was clean but needs to have new bed skirts that aren't ripped.
Stayed 1 night in Jan 2025

2/10 Terrible

Iosif

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirtiest property ive ever stayed at. The carpet was damp, furniture was damaged, drawers would not stay closed, and the bathroom was disgusting. Toilet had black spots, the amenities were open / used (lotion was half empty). Front desk did nothing to help.
Stayed 1 night in Dec 2024

2/10 Terrible

Omar

Stayed 2 nights in Dec 2024

2/10 Terrible

Roxanne, Mercer

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets have holes; property has no elevator to 2nd floor; surfaces were not cleaned in hotel room; no place to set suitcases in room except the floor. Breakfast was horrible: coffee creamer was curdled, no cereal, hot breakfast, juice, and coffee left by 8:30 am. Get there early for breakfast or plan to go elsewhere. Owners do not appear to be maintaining or updating this property.
Stayed 1 night in Dec 2024