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Clarion Inn & Suites Roswell

2.5 star property

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Free daily full breakfast
Lobby
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Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • Housekeeping
$79
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2000 N Main St, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min walk‬
  • Place, Roswell Museum
    ‪2 min drive‬
  • Place, International UFO Museum
    ‪4 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Single Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 400 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 2 Queen Beds, Non Smoking

Standard Single Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Single Room, 2 Queen Beds, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Clarion Inn & Suites Roswell

Roswell hotel steps from New Mexico Military Institute
This smoke-free hotel features an indoor pool, a 24-hour business center, and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and laundry facilities. Change of towels is available on request.
Clarion Inn & Suites Roswell offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Inn & Suites Roswell features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 6100 square feet (567 square meters) include a conference center. This Roswell hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.

Clarion Inn & Suites Roswell is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,100 square feet of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • No elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number COMML-24-0004

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Sally Port
Best Western Plus Sally Port Inn
Best Western Plus Sally Port Inn Roswell
Best Western Plus Sally Port Roswell
Best Western Sally Port Inn
Best Western Sally Port Inn Roswell
Best Western Sally Port Roswell
Best Western Sally Port
Best Western Roswell
Roswell Best Western

Clarion Inn & Suites Roswell Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 336 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 118 out of 1003 reviews
Rating 2 - Terrible. 110 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

chelsea

Liked: Staff & service
Disliked: Property conditions & facilities
when we arrived and got to our room
Stayed 1 night in Jul 2025

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Jeremy Van

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Room was super hot, over 85 degrees and smelled like dirty wet clothes. Took over 3 hrs for it to be somewhat cool. Bathroom was old and dirty looking. Hotel, hallways and breakfast room were super hot. Flies were the only ones enjoying the food. Only thing good about this hotel is the polite staff.
Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice. We booked separate from a friend who joined us late and when staff saw we were together, got us rooms next to each other without us asking for that. She was super nice and didn’t have to do that but took the initiative.
Stayed 1 night in Jul 2025

4/10 Poor

victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot hot water, dirty carpet, drapes and bathroom. No ac in lobby. It looked and felt as if it was closed.
Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. The bed was extremely comfortable. Everything worked to my satisfaction. Very decent breakfast. The property was nice and clean. Quiet. Numerous dining options within walking distance
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Liked: Staff & service

NEVER Again

Stay was HORRIBLE! Neighbors beside and across from us were loud and obnoxious. Played loud music. Front desk “tried” to tell them to turn it down. Mind you I had been driving all day. I wasn’t able to sleep that entire night. Checked out early to get the hell out of there. No accommodations were made about my complaints. When I complained they told the guys my room number. The walls are paper thin so we heard it ALL! My daughter and I were upset we put chairs against the door because they were drunk. I could still hear the guys yapping while they ate their breakfast like it was all funny. Nothing was funny. This was the only “decent” place we found to stay to be able to attend our activities the next day. If I could rate it a ZERO I absolutely would. The manager still has yet to have called me!
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a nice little breakfast bar. The pool and hottub were nice, although the jets are not on in the hottub. I loved the real trees and plants in the pool area. They do not clean your rooms daily so if you need anything (clean towels, toilet paper, more coffee, etc.) then you have to ask and they will get it for you. Staff was very friendly and nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

russell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience, clean property, centrally located, friendly staff
Stayed 2 nights in Jul 2025

4/10 Poor

Trisha

Disliked: Staff & service, property conditions & facilities

Do Not Stay Here

This was such a a disappointing hotel we ended up leaving a day earlier than we expected just to escape it. Understocked, uncomfortable, and understaffed, it was the worst stay we've had in Roswell. There was no water pressure in our room. There was no A/C in the hallways so the whole place smelled funny. The breakfast was microwaved eggs and sausage. There were random puddles all over the hallways and lobby. Overall I'd much rather stay somewhere where people seem to care about service and overall appearance, and this place is not that.
Stayed 3 nights in Jul 2025

2/10 Terrible

christopher

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs, mold, and overall just a run down property. Even after showing them the bed bugs I found they refused to give a refund. The whole place is run down and the pool area has mold all over the ceiling.
Stayed 3 nights in Jul 2025

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find somewhere else

Flight was delayed and stuck in another city, hotel refused to refund my room or even let me change it to another night, I go back and forth for business every couple weeks, I’ll not stay with them again.
Stayed 1 night in Jun 2025

4/10 Poor

Freda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Lorun, Satellite Beach

Traveled with family
Disliked: Amenities, property conditions & facilities
We chose this hotel because we were traveling with children and it had a pool. The front desk clerk told us the pool was open. When we arrived at the pool, another worker told us it was closed. It was only 6:00. There were many homeless people hanging around the outside of the hotel and there was trash, cigarettes, and busted liquor bottles on the ground.
Stayed 1 night in Jun 2025

10/10 Excellent

Lonnie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the pool was nice.
Stayed 1 night in Jun 2025

2/10 Terrible

Brandy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nastiest hotel I have ever been in.

When we arrived, we were given a pre made room key, the clerk shuffled through looking for a suitable room (I guess) he handed us the key and told us to park in the back. We already had our things and went to our room. It was filthy. We went back to the clerk and asked for another room. He shuffled through a diffrent set of room keys. Which led me to believe he knew first room was not ok. Second room was given, we went in, against our better judgment, the room was next to the side entrance which was propped open with a board. There were dead roaches, carpet destroyed by the window, poop on the walls in the bathroom, floors hadn't been cleaned in who knows how long, mouse poop behind the curtains. We left.
First room when we walked in
First room when we walked in
First room when we walked in
First room when we walked in
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2025

4/10 Poor

Karen Pieper

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Made a last minute decision to spend the night in Roswell due to fatigue. Bed was comfortable but property was dirty. Lots of debris on carpet in hallways, no air conditioning was running in common areas (it was 100 degrees outside), breakfast was very sparse like no bread for toast. Very old property that has not been updated.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Traveled with partner
Clean and the front lady was very nice
Stayed 1 night in Jun 2025

2/10 Terrible

Linda, Tucson

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
How Expedia could ever recommend staying at the Clarion Inn in Roswell is mind blowing. The first room had no working lamp, trash was found laying on the floor by the bed. And, the refrigerator had not been turned back on resulting in water running out onto the floor and our feet when we opened the door. After changing rooms, we fell into bed exhausted. Upon showering in the morning we discovered what appeared to be "black mold" on the ceiling while taking a shower! We checked out immediately; even though we were booked for a second night's stay. They refused a refund because we booked through Expedia. How do you request a refund from Expedia?
Stayed 2 nights in Jun 2025