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Holiday Inn Express & Suites Roswell by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roswell by IHG

Exterior
Exterior
Free daily buffet breakfast
Lobby
Desk, free cribs/infant beds, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$127
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
3 Military Heights Drive, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪8 min walk‬
  • Place, Roswell Museum
    ‪3 min drive‬
  • Place, Alien Zone
    ‪4 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Desk, free cribs/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Tub)

Room, 2 Queen Beds, Accessible (Mobility Tub) | Bathroom | Hydromassage showerhead, towels

Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, 1,298 reviews
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About this property

Holiday Inn Express & Suites Roswell by IHG

Roswell hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a business center, and a meeting room.
Holiday Inn Express & Suites Roswell by IHG offers 80 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Roswell hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Roswell by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a front-desk safe and an elevator. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Holiday Inn Express & Suites Roswell by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Roswell Hotel
Holiday Inn Express Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell by IHG
Holiday Inn Express Suites Roswell an IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Roswell
Holiday Inn Express & Suites Roswell by IHG Hotel Roswell

Reviews

Holiday Inn Express & Suites Roswell by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 857 reviews
Rating 8 - Good. 161 out of 857 reviews
Rating 6 - Okay. 36 out of 857 reviews
Rating 4 - Poor. 21 out of 857 reviews
Rating 2 - Terrible. 24 out of 857 reviews

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to be near (ten minute drive at most) museums and stores.
Stayed 1 night in Jun 2025

6/10 Okay

Lizette

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Lanre, Maricopa

Traveled with family and small children, Traveled with family
Liked: Cleanliness
For one the USB ports in the rooms are all jacked up and don't work, the hotel has only two luggage cart to service all members which is unacceptable due to the amount they charge for the rooms, breakfast not so good and the welcoming receptionist especially on day time are not friendly and very welcoming and they do very little to accommodate guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Leisha

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was as advertised. We only stayed one night but it had everything we needed and was clean. The staff was friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

cole

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Arrived around 7pm and was told our room wasn't ready. Explained that they had an issue with cleaning staff and offered a late check out. Staff was extremely apologetic and kind. We went to dinner (which we were going to do anyway) and got our room as soon as we got back. Felt like the issue was handled well, only thing that would have been better was if we had been notified before we arrived. Room itself was clean and spacious. The black out curtains were great. Standard breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Hipolito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean, not much space for parking, staff was really nice we had to wait a little bit for our room because they were cleaning and they gave us a free beverage while we were waiting, we didn’t try the complementary breakfast but the breakfast area was nice and clean also, room and bet were clean and confortable, the only issue that we had was the AC was kinda loud, I recommend to stay in this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aliens everywhere. Space types.
Stayed 1 night in Jun 2025

2/10 Terrible

eliza nadine

Traveled with family and small children
Liked: Amenities, property conditions & facilities
I believe it was very unique that the property has such a well known name such as,”Holiday Inn”, and yet they had 4 different sets of guests; myself included just waiting in the lobby for our rooms to be ready. Check in was at 3 and we didn’t get into our room until 5.
Stayed 1 night in Jun 2025

8/10 Good

Joslyn

Traveled with family
Liked: Amenities
It was okay but not great. Above average compared to the rest of the town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheri

Stayed 2 nights in Jun 2025

2/10 Terrible

Gary

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
This was the worst hotel on our family vacation stay. We had 2 rooms. The floors in the hotel were filthy. Looked like they mopped with a swiffer instead of a mop. Shower floor needed scrubbing with some good bleach. I stood on a towel in the shower. Yuck. We killed a roach in the bathroom. Breakfast food was cold! The food license on the wall expired last month. They need someone to come check this hotel immediately!!!
Stayed 1 night in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Facilities were good. Unfortunately our mini-fridge broke down late in the evening, but it wasn't worth having them come to fix it as we were leaving early the next morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. A little loud in the morning with the trucks loading/unloading? at the business behind the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Stayed 1 night in Jun 2025

10/10 Excellent

Darlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay loved the beds very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

4/10 Poor

Alejandro

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Have stayed here several times, as I travel 2-3 times a year on business. This time I had to ask to switch rooms. Restroom floors were dirty, so was the shower; body hair all over the place, didn’t look swept or mopped. There was even what looked like dried-up spit in the side of the sink, hate to think what else I woulda found if I hadn’t switched. Lift-up coffee table was damaged. Young lady at front desk was kind enough to move us.
Stayed 1 night in May 2025

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025