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The Enchanted Suites & Residence

2.0 star property

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Photo gallery for The Enchanted Suites & Residence

Reception
Restaurant
Reception
Full-size fridge, microwave, griddle
Standard Double Room, Garden View | Private kitchen | Full-size fridge, microwave, griddle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    â€Ș8 min walk‬
  • Place, Lovelace Regional Hospital
    â€Ș17 min walk‬
  • Place, New Mexico Military Institute
    â€Ș18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    â€Ș18 min drive‬

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 920 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Enchanted Suites & Residence

Roswell hotel with restaurant
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers.

Cable television is provided. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

The Enchanted Suites & Residence is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 244 reviews
Rating 8 - Good. 52 out of 244 reviews
Rating 6 - Okay. 16 out of 244 reviews
Rating 4 - Poor. 11 out of 244 reviews
Rating 2 - Terrible. 13 out of 244 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in Roswell. Definately recommend staying here. Large, clean rooms, friendly staff. Breakfast was scrambled eggs, bacon, toats, bagels, fruit, applesauce and a few cereals. Ask Roger if you need anything. He's very friendly. Bed was the best on our trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice inside
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice when walking in and customer service has been great will definitely stay again thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and accommodating
Stayed 1 night in Sep 2025

8/10 Good

Maverick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, clean, neat, and located in a nice location. We will be back next year for the Air Races.........
Stayed 3 nights in Sep 2025

8/10 Good

Perry

Traveled with family
Liked: Cleanliness, staff & service, amenities
This place is quiet and nicely off the busy street. Appears to be a converted supported living facility so the rooms are large with closets and linen closet. Full size fridge, small microwave and small sink - cabinets too. AC is cold and the have an exercise room, game room, and a library! It is dated and furnishings are ultra basic, but it is clean, water is hot, and the RV is fairly large. With a little updating and new paint - and some nicer furniture the place would command twice the price or more. But then, the price is why I chose it in the first place.
Stayed 1 night in Sep 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teresea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Front desk assistance very friendly and helpful. Location is only a block off the beaten path. Would definitely stay again anytime I'm passing through this area. Very large and comfortable rooms. We had a room with 2 queens and 1 king for an exceptional rate. Missed breakfast of buiscits and gravy since i had to checkout early đŸ˜©
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased for the price. Staff is very friendly. Room was clean. Pet friendly. Breakfast was good. My only disappointment was the very low water pressure in the shower. But I also understand that sometimes it is what it is.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super friendly, the hotel was nice. Room was very very clean. We enjoyed our stay.
Stayed 1 night in Aug 2025

4/10 Poor

Pat

Traveled with family
Liked: Staff & service
Thus far, the facility is “okay” at best. Dead roach in closet doesn’t help. However, biggest problem is noise coming from room above with kids - might as well be in the same room with them.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
We came for the Roswell tourist activities and locations. This hotel was a short drive to alien themed locations. For various reasons, the room was dirty. The flooring near the sink and fridge was sticky and looked dirty. The black couch had white stains on it. The shower head was discolored (pink mildew). We were put in a room with a broken toilet that seemed like it was clogged but just didn't flush. It took staff 1.5 hours to leave a plunger outside the door. After that didn't work, we were moved to another room.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Christie

Traveled with partner
Liked: Amenities
This hotel was wonderful and my husband and I travel all over the u.s. We had a mini suite which had a kitchen Bed was so comfy we didn’t want to get out of it lol Rooms were very quiet Has a game room a library and a fitness room Breakfast was the usual but good Staff were very friendly and accommodating Lots of parking spots I would recommend staying here for sure if you were passing through Roswell
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family

Spacious, comfortable stay!

We stopped in for the night while traveling. This was a wonderful, spacious place where our family felt very comfortable and very safe. The staff was super friendly and helpful. The bed was one of the most comfortable we've slept on while traveling. We would definitely stay there again!
Stayed 1 night in Aug 2025

8/10 Good

Deana

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got checked on late. Room was very hot. Its summer time. Relaxed got ready for shower no towels, washrags or toilet paper. Started out a bad night. And was a walk for me being disabled.
Stayed 1 night in Aug 2025

10/10 Excellent

Natalya, Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025