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The Enchanted Suites & Residence

2.0 star property

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Photo gallery for The Enchanted Suites & Residence

Reception
Standard Double Room, Garden View | Private kitchen | Full-size fridge, microwave, griddle
Restaurant
Full-size fridge, microwave, griddle
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Laundry
$89
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min drive‬
  • Place, Roswell Museum
    ‪4 min drive‬
  • Place, Alien Zone
    ‪5 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬

Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 920 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About this property

The Enchanted Suites & Residence

Roswell hotel with restaurant
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include bathtubs or showers.

Cable television is provided. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

The Enchanted Suites & Residence is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 162 reviews
Rating 8 - Good. 38 out of 162 reviews
Rating 6 - Okay. 12 out of 162 reviews
Rating 4 - Poor. 7 out of 162 reviews
Rating 2 - Terrible. 8 out of 162 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location and excellent value

This was excellent value for money; the room was huge and well maintained. The property looks newly converted and we both enjoyed a peaceful sleep. Moving forward, i think the hotel could add simple touches like a hairdryer in the room, and the person working the breakfast would only bring a plate out of the kitchen when someone areived which seemed odd! Would highly recommend for the price, though.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so cute and has so much to offer!
Stayed 1 night in Jul 2025

10/10 Excellent

Cam

Stayed 1 night in Jul 2025

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing. It was quiet and a good size room.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Don’t count on breakfast here.
Stayed 1 night in Jul 2025

2/10 Terrible

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

Orasio

Stayed 1 night in Jul 2025

10/10 Excellent

Tommie, Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Clean. Friendly staff. Accommodating for a last minute reservation!! Affordable! Will keep this property in mind for our return to Roswell!! 👽👽👽
Stayed 1 night in Jul 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place for us to stay for the night. We had a family room with three beds which was great for our family of 5. There was two rooms, the first w two queen beds, the second w a king bed. The beds were nice and firm. Two huge closets, cute little kitchen area and nice walk-in shower. The only thing keeping me from giving 5 stars was that the shower got water onto the bathroom floor and there was no second TV in the room w the king bed. Breakfast was good, buffet style that served eggs, hash browns and sausage. There was also cereal which the kids were happy about. Overall we enjoyed our stay, especially the price!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quirky decor and the sweet front desk staff. Was a quiet, clean enjoyable stay
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was well maintained and clean, the room was spacious with great a/c. The metal bed frame would make noise anytime you rolled over and the pillows were very thin (bring your own). Great stay otherwise!
Stayed 2 nights in Jul 2025

4/10 Poor

Marissa

Disliked: Cleanliness, room comfort
Not too bad but not the greatest. Only one trash can in room no extra toilet paper, had rust or some kind of build up around the kitchen sink, microwave didn't work.
Stayed 1 night in Jul 2025

10/10 Excellent

Keynisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it smells good soon as you walk in. Everyone was very friendly. The breakfast could be better, but I did like that the eggs were fresh and not powdered eggs. Some of the lights on the bathroom in our room were out. But the room was very clean. We will definitely come back. Thanks for the lovely stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

VANESSA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious rooms!! Love it
Stayed 2 nights in Jul 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
They’re doing some renovations to improve the hotel. Amazing staff
Stayed 1 night in Jul 2025

10/10 Excellent

Leonardo, Temple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place we lived the size of the rooms for family
Stayed 1 night in Jul 2025

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a family emergency, wasn’t able to make the booking because we were already traveling that way with little to no service snd had to turn around so I couldn’t cancel the reservation and since it was a holiday they won’t refund the money I paid because “they couldn’t re sell the room”. I hope they never encounter a family emergency and aren’t put in a weird position.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Stayed 1 night in Jul 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here! Property is beautiful staff was friendly and very helpful. However the breakfast was not edible. We had to go find a place to eat.
Stayed 1 night in Jul 2025

8/10 Good

Lonnie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff great food
Stayed 1 night in Jul 2025