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AWA Hotel

4.0 star property

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Photo gallery for AWA Hotel

1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
Rainfall showerhead, free toiletries, hair dryer, towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪5 min walk‬
  • Mitai Maori Village
    ‪10 min walk‬
  • Polynesian Spa
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double Room

8.4 out of 10
Very good
(9 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Room

8.8 out of 10
Excellent
(18 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Triple Room

  • 398 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Triple Room

  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, down comforters, in-room safe

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Triple Room

1 bedroom, premium bedding, down comforters, in-room safe

Luxury Triple Room

  • 355 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Grand Triple Room

Grand Triple Room | 1 bedroom, premium bedding, down comforters, in-room safe

Grand Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Triple (3 Double Beds)

1 bedroom, premium bedding, down comforters, in-room safe

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

1 bedroom, premium bedding, down comforters, in-room safe

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

1 bedroom, premium bedding, down comforters, in-room safe

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

1 bedroom, premium bedding, down comforters, in-room safe

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin (2 Double Beds)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Deluxe Double (1 Double Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Skyline View (2 Double Beds)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

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About this property

AWA Hotel

4-star Rotorua hotel, connected to a shopping center in Fairy Springs
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Self parking is free. Other amenities include laundry facilities, express check-out, and a garden. Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hot springs hotel also offers a garden, laundry facilities, and express check-out. Onsite self parking is complimentary.

AWA Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
AWA Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run movies
  • Pay movies
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day
Cribs (infant beds) are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 106 out of 255 reviews
Rating 8 - Good. 77 out of 255 reviews
Rating 6 - Okay. 41 out of 255 reviews
Rating 4 - Poor. 19 out of 255 reviews
Rating 2 - Terrible. 12 out of 255 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

HONGHONG

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Sanjana, Auckland

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The rooms are not what it seems online.. the room are really tinny
Stayed 3 nights in Mar 2025

6/10 Okay

Lisa

Traveled with partner
The room was very basic as expected. Bed was not comfortable, quite hard. Staff at reception polite but reserved, seemed to favour asian customers and languages. Good location for our needs. Adequate for our one night stopover
Stayed 1 night in Mar 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay quiet nice clean.
Stayed 1 night in Mar 2025

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

I would have paid near double The room was totally clean very spacious both check in and check out people were lovely There is a laundry just down the road and also eateries within an easy walk
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property was reasonably priced, clean and tidy, fast check in fast check out. Cleaning staff walked in without knocking, A/C not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Aderino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Petrina

Traveled with partner
Liked: Amenities, property conditions & facilities
I liked how it was newly done and modern in the bedroom, unlike the main entrance and reception area. I just think the bathroom walls could have been a bit cleaner. The bathroom basin was dirty on our arrival but they were very quick to come and clean it. It was a good price for a new renovated bedroom.
Stayed 1 night in Mar 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Annalese, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay
Stayed 1 night in Mar 2025

6/10 Okay

Roisin

Disliked: Staff & service

Hotel Ok - Food terrible

Hotel was ok, clean enough. Don’t bother getting the breakfast it was awful. Barely any food, mainly hot chips, noodles and everything was fried, nothing fresh. Awful, certainly not worth $25 per person.
Stayed 1 night in Mar 2025

10/10 Excellent

Viktor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel for the area.
Stayed 2 nights in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good spot for all ages, with some of the main attractions in the area and not to far either. Main town would be a 10 minute drive. The hotel it's self was good, clean and just what you need for a good night rest if traveling through.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gurlaljeet

Liked: Cleanliness, staff & service, property conditions & facilities
Enoyed our stay. Great location. Would recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Mansoor

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area, close to the Skyline
Stayed 1 night in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was properly situated for what we wanted to see in the area.
Stayed 2 nights in Feb 2025

8/10 Good

Ani

Traveled with partner
Disliked: Staff & service, amenities
Cheap place to stay especially when you have lots of things to do
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Obviously a new hotel. Very clean and good beds
Stayed 1 night in Feb 2025

6/10 Okay

RUTH

Traveled with group
Disliked: Staff & service, property conditions & facilities

Pass this one by.

Our room itself was clean and suitable for our stay but the hotel in general is tired and run down. Nothing was open despite saying they had a restaurant, takeaway and souvenir shop. The floors are also non-carpeted in the rooms so sound carried. Not the best place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy, FORT LUPTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly desk, super clean rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Mickael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Lai

Stayed 2 nights in Jan 2025

4/10 Poor

jeanette

Disliked: Staff & service, property conditions & facilities, room comfort

BAD-disappointing

this is not a 4 star hotel ! Thou renovated the cheapest way the room had only 1 chair-there was only one bedside table-no bedside lights- only lightswitch outside the bed-no toiletpaper holder in bathroom-a safe on the floor basically unaccessable -no milk-cheapest bed and furniture-no suitcase table
Stayed 2 nights in Jan 2025