See all properties

AWA Hotel

4.0 star property

Choose dates to view prices

Photo gallery for AWA Hotel

Premium bedding, down comforters, in-room safe, individually decorated
Premium bedding, down comforters, in-room safe, individually decorated
Rainfall showerhead, free toiletries, hair dryer, towels
Exterior
Grand Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2 Kawaha Point Rd, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪7 min walk‬
  • Mitai Maori Village
    ‪9 min walk‬
  • Polynesian Spa
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Superior Triple Room

  • 398 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Triple Room

  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Triple Room

Premium bedding, down comforters, in-room safe, individually decorated

Luxury Triple Room

  • 355 sq ft
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Grand Triple Room

Grand Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Grand Triple Room

  • 334 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Twin Room (1 Double Bed + 1 Single Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Twin Room (1 Double Bed + 1 Single Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Triple (3 Double Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Grand Triple (3 Double Beds)

  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room (1 Double Bed + 2 Single Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Triple Room (1 Double Bed + 2 Single Beds)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

Premium bedding, down comforters, in-room safe, individually decorated

Luxury Triple (3 Double Beds + 1 Sofa/Sofa Bed + Accessible Capacity)

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room (2 Double Beds + 1 Single Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Triple Room (2 Double Beds + 1 Single Bed)

  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

Premium bedding, down comforters, in-room safe, individually decorated

Superior Triple Room （3 Double Beds + 1 Sofa/Bed）

  • Sleeps 7
  • 3 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin (2 Double Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room (1 Double Bed And 1 Double Sofa/Bed)

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Deluxe Double (1 Double Bed)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Skyline View (2 Double Beds)

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Skyline View (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, (1001)
The price is $120
per night
$138 total
includes taxes & fees
Apr 24 - Apr 25
Arawa Park Hotel

About this property

AWA Hotel

4-star Rotorua hotel, connected to a shopping center in Fairy Springs
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Self parking is free. Additionally, laundry facilities, a garden, and a banquet hall are onsite. Housekeeping is available once per stay.
AWA Hotel offers 78 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hot springs hotel also offers a garden, laundry facilities, and an elevator. Onsite self parking is complimentary.

AWA Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
AWA Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 23 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Designer stores

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • First-run movies
  • Pay movies
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.0 per day
Cribs (infant beds) are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 23 for adults and NZD 20 for children
  • Late check-in fee: NZD 20 for check-in between midnight and 7:00 AM
  • Crib (infant bed) fee: NZD 50.0 per day
  • Rollaway bed fee: NZD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

AWA Hotel Hotel
AWA Hotel Rotorua
AWA Hotel Hotel Rotorua

AWA Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 96 out of 233 reviews
Rating 8 - Good. 71 out of 233 reviews
Rating 6 - Okay. 36 out of 233 reviews
Rating 4 - Poor. 18 out of 233 reviews
Rating 2 - Terrible. 12 out of 233 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Steph

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book to stay here again and aslo recommend this place to others
Stayed 2 nights in Jan 2025

6/10 Okay

Kim

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Booked four people. 2 A 2 c. Yet room only provided amenities for 2. Beds didn’t have top sheets. Only a rumpled, too small duvet atop a too short bottom sheet that didn’t tuck in all the way around, instead of a nice fitted sheet. Pillows huge and hard. Could not sleep with it. Freezing room. Aircon on 16 and only option was dehumidify or fan, no heat option. Staff were still cleaning same rooms when we arrived and when we returned all the mess still in the hallway. Entrance is cold, clinical and the business is confusing. Reception is the restaurant. At 4pm all the chairs are on top of the tables. It looks dark, and more like a top 10 holiday park counter and with junk for sale. Floors are rock hard and our grandson rolled out of the bed during the night and hit the floor hard. No beds against any walls. I gave this place a 3 because we paid 226 which gave us a place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jinyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new condition. Room was quite cold but adjustable. Dinner was fantastic. Breakfast is tasty but food running out quickly. Bed is so confortable.
Stayed 1 night in Jan 2025

4/10 Poor

srinivasa

Stayed 2 nights in Dec 2024

8/10 Good

Ross

Nice,clean and simple
Stayed 1 night in Dec 2024

6/10 Okay

hannah

Traveled with partner
Liked: Cleanliness
Hotel was good, breakfast not so good
Stayed 1 night in Nov 2024

8/10 Good

Manthan

Stayed 1 night in Jan 2025

10/10 Excellent

Mitesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities
Only issue we had was the room wasn’t ready for us
Stayed 1 night in Dec 2024

10/10 Excellent

Michellane June

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Accessible
Stayed 1 night in Dec 2024

4/10 Poor

Xing

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Good location. The hygiene situation is very average. There were blood stains on our pillows that hadn't been washed off, and there were also blood stains on the outside of the washbasin in the bathroom. The bathroom stuff is relatively basic, not quite like it will only open in 2023
Stayed 2 nights in Dec 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only there 1 night but it was quiet and comfy. Plenty of parking available and close to eateries
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to get around. Room was great and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay... Nice little hotel, clean and well kept... Friendly staff and no-hassle check in... On-site parking is free, free wifi... On-site restaurant and breakfast buffet... Easy walk to several local attractions, short drive to several others... Just on the edge of town, close to many dining and shopping options... Comfortable and quiet room...
Stayed 3 nights in Nov 2024

8/10 Good

Averill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking space
Stayed 2 nights in Nov 2024

8/10 Good

Maharaia

Liked: Cleanliness
Excellent location for what I had to do and where i had to be .
Stayed 1 night in Nov 2024

10/10 Excellent

Source

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe need a big fridge..
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Maggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out. They lock doors after hours but you can get in a side entrance.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Liked: Cleanliness
Very noisy when we arrived with small children running around. Once everyone settled down for the night it was nice & quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, affordable and convenient
Stayed 1 night in Oct 2024

8/10 Good

VIR

Business traveler
Value for money
Stayed 1 night in Oct 2024