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Astray Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Astray Motel

Terrace/patio
Shared kitchen facilities
Reception
Double Room, Accessible, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets
Property amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
1202 Pukuatua St, Rotorua, 3010
  • Rotorua Night Market
    2 min walk
  • Kuirau Park
    4 min walk
  • Government Gardens
    6 min walk
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Double Room, Accessible, Ensuite

Double Room, Accessible, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Double Room, Accessible, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms, Ensuite

Family Apartment, 2 Bedrooms, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Ensuite

  • 215 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Double Studio, Ensuite

Double Studio, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Double Studio, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom, Ensuite

Family Apartment, 1 Bedroom, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Family Apartment, 1 Bedroom, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Individually furnished, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 140 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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Front of property

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Laundry
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4.2 out of 5, Very Good, (292)
The price is $85
per night
$98 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Astray Motel

3-star Rotorua motel walkable to Polynesian Spa
Along with laundry facilities, this smoke-free motel has express check-out and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Astray Motel offers 23 accommodations, which are accessible via exterior corridors and feature portable fans. Each accommodation is individually furnished. Cable television is provided.

Bathrooms include showers. This Rotorua motel provides complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested.

Astray Motel features tour/ticket assistance, laundry facilities, and express check-out. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Astray Motel is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Astray Backpackers
Astray Backpackers Rotorua
Astray Motel
Astray Motel & Backpackers
Astray Motel & Backpackers Rotorua
Astray Motel Backpackers Rotorua
Astray Motel Backpackers
Astray Motel Motel
Astray Motel Rotorua
Astray Motel Backpackers
Astray Motel Motel Rotorua

Astray Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 322 reviews" "
Rating 8 - Good. 123 out of 322 reviews" "
Rating 6 - Okay. 68 out of 322 reviews" "
Rating 4 - Poor. 25 out of 322 reviews" "
Rating 2 - Terrible. 14 out of 322 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Dewi

Business traveler
Liked: Staff & service
Staff was kind and helpful. Fine for the price.
Stayed 2 nights in May 2024

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
i got major allergies from dust in the room and couldn't get the tv to connect to the internet
Stayed 1 night in Mar 2024

6/10 Okay

Taya

Liked: Staff & service
Not the cleanest
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2023

10/10 Excellent

Gino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended for those travelling in short stay.
Stayed 1 night in Jul 2023

8/10 Good

Hala

Traveled with partner
Liked: Cleanliness, staff & service
Welcoming and friendly staff
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place is absolutely disgusting. The communal kitchen was unusable, the toilet and showers were unclean and unusable.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were holes in the walls. Other than this, the room was tidy, clean and the bathroom facilities were fine. I did not use the shared kitchen space during my stay so I have nothing to say about that
Stayed 1 night in May 2021

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were facilities to prepare food but no where to eat your food. Backpackers appear to have been replaced with social housing occupants. Have stayed here a number of years and was very disappointed to see the property has not been maintained over the past year.
Stayed 2 nights in Feb 2021

2/10 Terrible

Bernice

Disliked: Cleanliness, property conditions & facilities
Very poor
If you want to sleep go elsewhere. Very noisy, door slamming yelling all hours of night. Poor security. Only thing positive was bed was comfortable
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.
Stayed 1 night in Mar 2020

2/10 Terrible

Gustav

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, poorly maintained
Room was absolutely tiny first of all. Sheets were stained, towels had holes in them. The kitchen was very disappointing, some equipment didn't work at all, some was just extremely worn down. The street outside had some homeless people shouting all evening, and the parking lot had some non-guests occupy spaces. Our key couldn't open the kitchen, so we had to ask the receptionist to open it for us, so we were pretty disappointed when the reception didnt open until 35 minutes after it was supposed to in the morning: it meant that we were locked out of the kitchen with no way of getting to our breakfast foods, which were laying in thr fridge in there.
Stayed 1 night in Mar 2020

4/10 Poor

Christian

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

BARNARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

6/10 Okay

Kohappy, San Francisco

Liked: Staff & service, property conditions & facilities
Bathroom and bedsheets were clean, but the carpet has seen better days. The location is close to the central business area, but for some reason there are a lot of loud homeless people across the street. You don’t really seem to see this in the rest of the area, just this particular block. Front desk personnel was very nice and easy late check-in and checkout.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, fresh and tidy with a good bed and decent shower. Reception was friendly and straight forward. Downsides were that the WiFi barely worked in the room so we just used our mobile data. The shared kitchen was ok but did not have any clean towels to wash our items. The parking spaces were full so we had to park on the road. But overall for the price it was good value
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 8.30pm and despite there being a sign on the door saying reception was open until 9pm the office was locked up, lights out. Luckily there was an emergency number which we rang and the woman who answered directed us to a locked metal box on the ground outside. She gave us the combination and we were able to take out the key to our room. The exterior of the building was quite dilapidated as was the interior of our room. Patched holes in the wall, windows that only opened a few inches 'for security reasons' so the sign said. This was advertised as a 2 bedroom family unit with air conditioning. It was a hot night so we went to turn it on to find it didn't work. We called the woman again and she said that there was a notice on their website to that effect and that they had placed fans in the 'unit'. As it turned out only 2 of the 3 fans were working. We turned on the oven to preheat it to cook dinner and the room filled with acrid smoke and set off the fire alarm. As we couldn't open the windows any further we had to open the door and use one of the fans to blow the smoke out. Suitcases had to be stowed under the beds in the 'bedrooms' as there was no room for them anywhere else. The shower was mouldy and the towels were threadbare. Across the road homeless people were sleeping on the street so it wasn't the best part of town to begin with. Although we had booked and paid for two nights we packed up and moved to another motel the next morning. More like Hotel Ashtray
Stayed 2 nights in Feb 2020

8/10 Good

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for value
Best location clean comfortable bed Great place for value
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Property well located in downtown Rotorua and easy walk to Eat Streat and other dining options. Good parking that feels pretty secure. Rooms very basic and a little run down. If you're on a budget it's a fine place to sleep for a few nights, just have the right expectations before you arrive, photos are from a while ago I suspect.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It could do with an update but the staff were lovely. Some of my food in the shared fridge did go missing which was slightly annoying as I just bought them
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2019

6/10 Okay

SH

Traveled with group
Liked: Cleanliness, staff & service
Bed is clean, towel is provided. Facilities are clean. Receptionist is friendly and helpful.
Stayed 1 night in Dec 2019