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Aurora City Suites Motel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aurora City Suites Motel

Standard Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Executive Studio | Terrace/patio
Superior Apartment | Living area | 43-inch Smart TV with cable channels
Family Apartment | Private kitchen | Microwave, stovetop, electric kettle, toaster
Executive Studio | Private kitchen | Microwave, stovetop, electric kettle, toaster

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
107 Malfroy Road, Victoria, Rotorua, 3010
  • Rotorua Central Mall
    12 min walk
  • Kuirau Park
    17 min walk
  • Rotorua Night Market
    2 min drive
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Standard Apartment

Standard Apartment | Terrace/patio

Standard Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio

Executive Studio | Desk, soundproofing, iron/ironing board, free WiFi

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Family Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Apartment

Superior Apartment | Living area | 43-inch Smart TV with cable channels

Superior Apartment

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Similar properties

Exterior

Arawa Park Hotel

Parking included
Free WiFi
Restaurant
Gym
3.6 out of 5, Good, (1006)
The price is $116
per night
$133 total
includes taxes & fees
Jan 13 - Jan 14
Arawa Park Hotel

About this property

Aurora City Suites Motel

Motel in Victoria
Along with express check-in, this motel has express check-out and a garden. Self parking is free.
Aurora City Suites Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished patios. Kitchens offer stovetops and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 43-inch Smart televisions come with cable channels. Housekeeping is provided daily.

Aurora City Suites Motel features a garden, express check-in, and express check-out. Onsite uncovered self parking is complimentary.

Aurora City Suites Motel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's TT Lock mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Tuscany Villas Boutique Motel
Aurora City Suites Motel Motel
Aurora City Suites Motel Rotorua
Aurora City Suites Motel Motel Rotorua

Aurora City Suites Motel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 5 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

kieran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely immaculate. Was great to wind down in the spa after a day of travel. Had everything we needed. Will certainly be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice enjoy our stays, the cleaners do an amazing job every time thanks so much for your work.
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness
This little motel was good. It was clean and had parking right out front of the door. It’s a small place and did the trick for us. The internet could be improved a great deal. The TV was affected during the rain shower. Heating worked well. Comfortable stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Jake

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
T.V didnt work and they never changed the bedding during the 4 nights i was there. There is also no human available on site.
Stayed 4 nights in Aug 2024

8/10 Good

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed for our stay. The ensuite in the main bedroom was a nice surprise and the hot tub would've been great if the weather were nicer. Check-in was easy. Ample heating.
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab family unit
Newly renovated, great private yard with hot tub, excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

Shane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated hidden gem
Nice refurbished rooms, new paint, carpets, bathrooms etc. All new. Nice area outside, quite large with outdoor spa. Lots of space for small family. This is a little gem and would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Rotorua
Central to all i needed, safe, handy and no issues, clean and tidy,
Stayed 6 nights in Apr 2024

4/10 Poor

Xaviana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff nice and kind. However, found a toenail in the bed in bedroom. Sock found under the same bed, did not belong to us. Ants on bathroom floor. Beautiful kitchen & modern look throughout. Cleanliness was very poor. Would not stay there again for the price we paid.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great patio area
This motel is in excellent condition though the appliances seem cheap, but they all worked. Beds were very comfortable. A bit of traffic noise as we were close to a major road. Was weird that there was no one in the "office" to check you in, and no one came into our room in the 6 nights that we were there, so that's great if you want privacy. We did not put out the "make up my room" card, but still would have expected that they would check in with us half way through our stay. I would probably stay there again. Did not use the spa pool, but the outdoor private patio was great.
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would reccommend
Nice place. Clean and well equipped with furniture and basic kitchen supplies. Good location, short drive from shops and supermarkets.
Stayed 2 nights in Feb 2024

6/10 Okay

Toby

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The motel is in a good location, in close proximity to the town centre. It has been recently renovated and is comfortable enough. However, there are a few finishing touches that could be done to make the place nicer - such as a grate on the shower drain, handle on the bathroom door, a door to separate the second bedroom and providing us with a dish cloth and tea towel (which were probably omitted by accident). There is also no reception so difficult to speak directly to someone about any issues. Despite this, check in was very easy via a code to unlock the door sent via email on the day of arrival.
Stayed 4 nights in Feb 2024

6/10 Okay

Samir

Liked: Cleanliness, property conditions & facilities, room comfort
Check in wasn’t a good experience, we entered the “office”, rang the bell on the desk without any response. Then we knocked on the door behind the desk and a lady emerged but was not friendly at all mentioning that this wasn’t an office saying this was he “house “ and a reception or office and then reluctantly showed us where our unit was and how to access it
Stayed 1 night in Feb 2024

6/10 Okay

Karminder

Stayed 2 nights in Feb 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a nice place to stay for a few days only downside was the parking issues on our last-night someone took our park & then threw everyone else off, & just maybe provide guests with couple more towels if they staying over 3 nights :) & just wifi didn't work correctly for us or the tv but good for us to spend quality time together & get kids off devices def stay again a
Stayed 3 nights in Jan 2024

2/10 Terrible

Waisy

Got to the motel, I was told by the receptionist on the phone that they did not have any vacancies. I explained that we had paid already through Expedia and we got a text and email notification about the confirmation. It was a disappointment. The receptionist apologised and told us that there was nothing they could do. He suggested that we ring Expedia. I've sent an email asking for a full refund and also sent an online through expedia's website, but have not received any email with regards to this problem. The issue was between Expedia and Aurora City Suites Motel in Rotorua. I hope that they can sort this out and refund our money of $263.99.
Stayed 1 night in Jan 2024

8/10 Good

janice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Karrena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely and modern, the outside courtyard and spa pool were awesome. The whole whānau spent a lot of time in the spa pool. Very easy check in with key codes, welcoming friendly staff. Would definitely stay here again.
Stayed 2 nights in Dec 2023

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice remodel of an older motel. Room was clean and modernly fashioned; bathroom was large and modern, shower was small, but very nice; Lots of seating options in the room; kitchen was well appointed with anything you may need. Easy walking to downtown area and town park. I would definitely stay here again and I do highly recommend it. This property is a neighborhood. Our only complaint was the neighbors behind the property partied all weekend, all hours. I just wish they had invited us over 😏
Stayed 4 nights in Dec 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Hiroshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody at the reception in the afternoon. We didn't know which was our room. But, caretaker family at the site taught me the room. The room & equipment was comfortable. It was close to the city center, maybe possible to walk there .
Stayed 2 nights in Feb 2024

6/10 Okay

Veronika

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Feb 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024