Along with a spa tub, this smoke-free motel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.
This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Recreational amenities at the motel include a spa tub.
Birchwood Spa Motel features a spa tub, barbecue grills, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This Rotorua motel also offers tour/ticket assistance, a garden, and laundry facilities.
Birchwood Spa Motel is a smoke-free property.
Room service is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge)
Things to do
Spa tub
Family friendly
Crib (surcharge)
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Crib (surcharge)
Bathroom
Hair dryer
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
Room service
More
Heating
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 20.0 per stay
Property payment types
Important information
Optional extras
Crib (infant bed) fee: NZD 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua
Birchwood Spa Motel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 106 out of 324 reviews" "
10 - Excellent
106
Rating 8 - Good. 122 out of 324 reviews" "
8 - Good
122
Rating 6 - Okay. 72 out of 324 reviews" "
6 - Okay
72
Rating 4 - Poor. 15 out of 324 reviews" "
4 - Poor
15
Rating 2 - Terrible. 9 out of 324 reviews" "
2 - Terrible
9
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Excellent
Robert
Business traveler
Sep 29, 2024
Room was clean and tidy. Had all the amenities I required. I will stay there again.
We had trouble with the hand basin it was blocked and dirty, and the hot water was not hot enough to have a shower. The heater only had one setting it got very hot so you had to turn it off, then back on when you got cold.
David
Stayed 2 nights in Jun 2024
2/10 Terrible
Karm
Jun 20, 2024
Terrible couldn't communicate with them very very rude took payment
The owners could not speak English, it was very difficult to communicate with them.
The photos on the website did not match what it really looked like.
The 'spa' was cracked & very old.
There was only 1 dishtowel & nothing to wipe the counters with.
The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser.
The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website.
Very disappointing.
Paula
Stayed 2 nights in Jan 2024
8/10 Good
Anju
Jan 14, 2024
Anju
Stayed 1 night in Jan 2024
6/10 Okay
Jerry
Jan 10, 2024
Poor internet connection and no air conditioning system installed on the unit.,
This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.