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Gateway International Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gateway International Motel

Studio With Hot-Tub (1Q + 1S) | Soundproofing, free WiFi
BBQ/picnic area
Studio With Hot-Tub (1Q + 1S) | Soundproofing, free WiFi
Studio With Spa Bath (2Q) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Superior Studio | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

6.0 out of 10

Popular amenities

  • Hot Tub
  • Room service
  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included

Explore the area

Map
263 Fenton St, Rotorua, 3010
  • Rotorua Central Mall
    7 min walk
  • Government Gardens
    12 min walk
  • Tamaki Maori Village
    12 min walk
  • Rotorua (ROT-Rotorua Regional)
    11 min drive

Room options

View all photos for Superior Family Unit (2Q + 3S)

Superior Family Unit (2Q + 3S) | Soundproofing, free WiFi

Superior Family Unit (2Q + 3S)

  • 441 sq ft
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

View all photos for Studio With Spa Bath (2Q)

Studio With Spa Bath (2Q) | Soundproofing, free WiFi

Studio With Spa Bath (2Q)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio With Spa Bath (1Q)

Studio With Spa Bath (1Q) | Soundproofing, free WiFi

Studio With Spa Bath (1Q)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio With Hot-Tub (1Q + 1S)

Studio With Hot-Tub (1Q + 1S) | Soundproofing, free WiFi

Studio With Hot-Tub (1Q + 1S)

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, 1 Bedroom (2Q + 1S)

Family Suite, 1 Bedroom (2Q + 1S) | Soundproofing, free WiFi

Family Suite, 1 Bedroom (2Q + 1S)

  • 441 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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Exterior

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The price is $106
per night
$122 total
includes taxes & fees
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About this property

Gateway International Motel

3-star motel in Glenholme
This motel features a spa tub, laundry facilities, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Gateway International Motel offers 16 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Accommodations at this 3-star motel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include a spa tub.
Gateway International Motel features a spa tub, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Rotorua motel also offers laundry facilities, express check-in, and express check-out. Onsite self parking is complimentary.

Gateway International Motel has designated areas for smoking.

Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle at scheduled times
  • Free self parking on site

Things to do

  • Spa tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1976
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service

More

  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Gateway International Motel Rotorua
Gateway International Motel
Gateway International Rotorua
Gateway Motel Rotorua
Gateway International Motel Motel
Gateway International Motel Rotorua
Gateway International Motel Motel Rotorua

Gateway International Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 278 reviews" "
Rating 8 - Good. 79 out of 278 reviews" "
Rating 6 - Okay. 83 out of 278 reviews" "
Rating 4 - Poor. 63 out of 278 reviews" "
Rating 2 - Terrible. 33 out of 278 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shamim

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An aging facility but very clean and comfortable, I loved the elevator. A short-notice booking priced right. More than happy with the one-night stay.
Stayed 1 night in Jul 2024

4/10 Poor

Minal

Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Didnt like the place it needs a upgrade
Stayed 1 night in Apr 2024

6/10 Okay

Krish

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Says spa is included in the room cost but then we were told to pay additional $14. Everything in the interior is very old dated and needs to be refurbished to modernize to to the current standard. Thanks
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Alby

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was the pits, not like in the ad that shows all good and clean. The electric hot plate was all rusted and unusable. There was bugs crawling in the draws under tv. Blankets were all bleach stained. The facility offered mineral spring baths. The one i saw did not have one tile left, either on the walls nor the floor. They expected people to walk on jaggered concrete. No laundry facility also. No air conditioner not that we needed it. You need to send out inspectors because this place will give you a bad name. Not a good way to do business.
Stayed 2 nights in Apr 2024

2/10 Terrible

Liam

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! Upon arrival at the property we were approached by a local who was there to buy drugs from another tenant. The property did not feel like a safe place for my family. Room was disgusting. Sticky carpet and floor surfaces. Black mould and green mould was visible in multiple parts of the room. Found cigarette burns on the bed linen. Mirrors were cracked and chipped, paint peeling everywhere, dining chairs in room where covered in dust, crockery/cutlery was not cleaned from previous guests. TV did not work. Photos online must be 10 years old. Maintenance is badly needed everywhere. When we confronted the staff about the state of our room they denied all of our observations. Staff did offer to clean the room, but we respectfully declined and asked for a refund. The manager refused to refund any of our money despite only staying 1 of 3 nights booked. Very bad experience.
Stayed 3 nights in Apr 2024

4/10 Poor

Odete

Stayed 1 night in Mar 2024

4/10 Poor

J S Diprose

Disliked: Staff & service, property conditions & facilities, room comfort
A lot of money wasted
I usually try to find something positive to say, but this time I can't. When our adult son saw the place we were staying in, he immediately booked us into a different motel for the night. No electric heating, staff member came, pretended the thermal heating had been switched on and then left. An hour later it still wasn't heating the room. My husband went out and brought an electric heater before our son arrived on the scene. I have never previously taken photos of our accommodation that I would share on a review. This place needs a real make over and it will be a very long time before we book here again. Even the net curtains were mismatched unhemned and not even cut straight. It is not allowing me to upload photos For some reason it was booked under our sons name but my husband and I were the guests.
Stayed 1 night in Mar 2024

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on line do not match reality, they are all blurry or discoloured for a reason, they don’t want you to see how unkempt, tired and dirty everything is. Our room even had a cupboard with a bin overflowing with rubbish that had leaked in the cupboard, the management tried to blame it on the last guests, he then got someone to clean it out, and they used a bathroom towel that they wet under the kitchen tap to wipe it up, without using any disinfectant. There was rubbish under the beds, holes in the carpet & lino, walls all marked and dirty…I took a photos to show family how bad it was. Do yourself a huge favour, pay a bit more money and stay somewhere else.

6/10 Okay

Megan

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
We were in room 8, and really enjoyed the beds and bathroom. The rooms are dated and show signs of wear and tear but nothing was broken or compromised. We did book the room as there was a mineral pool available however it’s was literally boiling hot! There was no way anyone would be able to use it. When we mentioned it upon checking out they did not seem to care. The location was great, with a short walk to down town and the lake. The rooms are definitely not sound proof, could hear people throughout the night.
Stayed 2 nights in Feb 2024

4/10 Poor

Bernadette

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Chris

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Old no plugs to charge phones up in the bedrooms No milk supplied for hot drinks
Stayed 1 night in Feb 2024

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Staff, location, access to shops were great. But the property is a bit tired. 3.5 stars is probably a fair rating. But for the price, I thought it was very good.
Stayed 2 nights in Feb 2024

6/10 Okay

Shannon

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No smoke alarms!! Not all lights worked. No power points in 2nd bedroom. Could hear the people above us and below us.Toilet only flushed when it wanted too. Could do with a lot of TLC..is run down so feels dirty. Location was great, the beds were massive and the customer service was nice.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read the other reviews and you'll be turned away. Sites says noise isolated, but could clearly hear almost everything outside and across the street. Half the lights in the bathroom were burnt out or missing, the bathroom door had a hole in it and just rust on old gas heaters and shower head. My partner and I have travelled a fair amount and this is the first hotel I arrived at and started looking for other hotels. I was sincerely disappointed especially for the $175 price
Stayed 1 night in Jan 2024

6/10 Okay

J & M

Liked: Cleanliness, staff & service
Easy check in. Room clean. Curtains were coming off rail, and needed fixing. Got woken by hearing cleaning people outside, around 9am wanting to come clean, when check out wasn't till 10am. Would be nice to not be woken up.
Stayed 1 night in Jan 2024

8/10 Good

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Newzealand

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Manpreet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, affordable and recommended
Stayed 1 night in Jan 2024

4/10 Poor

sunil

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
run down place which needs urgent upgrade. bathrooms terrible with mould and dirty. kitchen does not have adequate utencils and oven does not work, stove is old which needs replacing. table top can fall over on someone if you leaned on it. carpet is old. it definately needs urgent upgrade
Stayed 1 night in Dec 2023

6/10 Okay

Andrea

Traveled with family
Disliked: Amenities
Very expensive for an average sort of accommodation. Also there was no clothesline. On a positive note - located close to city centre.
Stayed 1 night in Jan 2024