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Gateway International Motel

3.0 star property

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Photo gallery for Gateway International Motel

Balcony
Studio With Spa Bath (2Q) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
BBQ/picnic area
Studio With Hot-Tub (1Q + 1S) | 1 bedroom, soundproofing, free WiFi
Superior Family Unit (2Q + 3S) | 1 bedroom, soundproofing, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Hot Tub
  • Housekeeping
  • Kitchen
  • Laundry
  • Parking included
$73
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
263 Fenton St, Rotorua, 3010
  • Rotorua Central Mall
    ‪5 min walk‬
  • Tamaki Maori Village
    ‪11 min walk‬
  • Polynesian Spa
    ‪15 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Family Unit (2Q + 3S)

Superior Family Unit (2Q + 3S) | 1 bedroom, soundproofing, free WiFi

Superior Family Unit (2Q + 3S)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds

View all photos for Studio With Spa Bath (2Q)

Studio With Spa Bath (2Q) | 1 bedroom, soundproofing, free WiFi

Studio With Spa Bath (2Q)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio With Spa Bath (1Q)

Studio With Spa Bath (1Q) | 1 bedroom, soundproofing, free WiFi

Studio With Spa Bath (1Q)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio With Hot-Tub (1Q + 1S)

Studio With Hot-Tub (1Q + 1S) | 1 bedroom, soundproofing, free WiFi

Studio With Hot-Tub (1Q + 1S)

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, 1 Bedroom (2Q + 1S)

Family Suite, 1 Bedroom (2Q + 1S) | 1 bedroom, soundproofing, free WiFi

Family Suite, 1 Bedroom (2Q + 1S)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

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About this property

Gateway International Motel

3-star motel in Glenholme
This motel features a hot tub, laundry facilities, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Gateway International Motel offers 16 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Accommodations at this 3-star motel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include a hot tub.
Gateway International Motel features a hot tub, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Rotorua motel also offers laundry facilities, express check-in, and express check-out. Onsite self parking is complimentary.

Gateway International Motel has designated areas for smoking.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle at scheduled times
  • Free self parking on site

Things to do

  • Hot tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1976
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service

More

  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a smoke detector

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Gateway International Motel Rotorua
Gateway International Motel
Gateway International Rotorua
Gateway Motel Rotorua
Gateway International Motel Motel
Gateway International Motel Rotorua
Gateway International Motel Motel Rotorua

Gateway International Motel Reviews

Reviews

6.0
Rating 10 - Excellent. 22 out of 294 reviews
Rating 8 - Good. 82 out of 294 reviews
Rating 6 - Okay. 84 out of 294 reviews
Rating 4 - Poor. 68 out of 294 reviews
Rating 2 - Terrible. 38 out of 294 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down state. Curtains not hung properly. Either blood or poo stains in bathroom. Mouldy.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Stayed 3 nights in May 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t impressed with the stay. The room wasn’t very clean. The curtains are broken and the hot tub hot water ran out with the hot tubes than half full.
Stayed 1 night in Apr 2025

10/10 Excellent

Tuwhakaea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

HITESH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old property. Shower is terrible. Staff was good and very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Stephen, Jamboree Heights

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location. The place is falling apart. Crockery and cutlery all different. The walls and ceilings are stained and look ready to fall down. It seems that it's a one man show and the manager can't be everywhere
Stayed 3 nights in Feb 2025

2/10 Terrible

John

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL HOTEL

Issue a 100% refund. We did not stay at hotel. We checked out after 15 minutes as the rooms were not fit for habitation. We informed the staff and returned our keys: Trash was lying around Bathroom fixtures were rusted Rooms dirty Photos available if required
Stayed 7 nights in Feb 2025

8/10 Good

chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & welcoming
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exhausted afyer driving forn10 bours and cohod t even jave a shower very bery poor water pressure and dirty bath room
Stayed 1 night in Jan 2025

6/10 Okay

Sergey

Stayed 1 night in Jan 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place was ex emergency hosing, and in terrible condition, needs painting, new bathroom, shower ovwr spa bath was useless, and spa bath very stained. However, bed was clean and comfortable
Stayed 2 nights in Jan 2025

4/10 Poor

Lisa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is dilapidated and needs serious maintenance and revamping. Seemed as though there were long term residents occupying rooms and communal spaces. Rooms were much too expensive for the state they were in.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nakita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely disgusting!!! The bathroom was covered in mould and the kitchen was just as gross. The floor was not clean. The website says pool and spam these were both closed for whatever reason. The place is an absolute disgusting mess!!
Stayed 1 night in Dec 2024

2/10 Terrible

Leah

Disliked: Cleanliness, property conditions & facilities
Was not what we had expected compared to the photos online. There was mould on the walls in the bathroom, the oven did not work.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
We like the fact that there was a spa. The room was spacious.
Stayed 1 night in Dec 2024

8/10 Good

Hinarangi

Stayed 1 night in Oct 2024

2/10 Terrible

Shamim

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An aging facility but very clean and comfortable, I loved the elevator. A short-notice booking priced right. More than happy with the one-night stay.
Stayed 1 night in Jul 2024

4/10 Poor

Minal

Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Didnt like the place it needs a upgrade
Stayed 1 night in Apr 2024

6/10 Okay

Krish

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Says spa is included in the room cost but then we were told to pay additional $14. Everything in the interior is very old dated and needs to be refurbished to modernize to to the current standard. Thanks
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Alby

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was the pits, not like in the ad that shows all good and clean. The electric hot plate was all rusted and unusable. There was bugs crawling in the draws under tv. Blankets were all bleach stained. The facility offered mineral spring baths. The one i saw did not have one tile left, either on the walls nor the floor. They expected people to walk on jaggered concrete. No laundry facility also. No air conditioner not that we needed it. You need to send out inspectors because this place will give you a bad name. Not a good way to do business.
Stayed 2 nights in Apr 2024

2/10 Terrible

Liam

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! Upon arrival at the property we were approached by a local who was there to buy drugs from another tenant. The property did not feel like a safe place for my family. Room was disgusting. Sticky carpet and floor surfaces. Black mould and green mould was visible in multiple parts of the room. Found cigarette burns on the bed linen. Mirrors were cracked and chipped, paint peeling everywhere, dining chairs in room where covered in dust, crockery/cutlery was not cleaned from previous guests. TV did not work. Photos online must be 10 years old. Maintenance is badly needed everywhere. When we confronted the staff about the state of our room they denied all of our observations. Staff did offer to clean the room, but we respectfully declined and asked for a refund. The manager refused to refund any of our money despite only staying 1 of 3 nights booked. Very bad experience.
Stayed 3 nights in Apr 2024