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Geneva Motor Lodge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Geneva Motor Lodge

Terrace/patio
Studio (Spa Bath) | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Property entrance
40-inch LED TV with satellite channels, TV
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
299 Fenton Street, Rotorua, 3010
  • Rotorua Central Mall
    13 min walk
  • Government Gardens
    17 min walk
  • Tamaki Maori Village
    18 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

View all photos for Apartment, 1 Bedroom (Spa Bath)

Apartment, 1 Bedroom (Spa Bath) | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom (Spa Bath)

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom

Fridge, microwave, stovetop, coffee/tea maker

Family Apartment, 1 Bedroom

  • 398 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Spa Pool)

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom (Spa Pool)

  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio (Spa Pool)

Studio (Spa Pool) | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Studio (Spa Pool)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Sleeps 5)

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom (Sleeps 5)

  • 388 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio (Spa Bath)

Studio (Spa Bath) | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Studio (Spa Bath)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Terrace/patio

Apartment, 2 Bedrooms

  • 592 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property

Astray Motel

Parking included
Free WiFi
Laundry
3.8 out of 5, Good, (322)
The price is $101
per night
$116 total
includes taxes & fees
Dec 14 - Dec 15
Astray Motel

About this property

Geneva Motor Lodge

4-star motel in Glenholme
Dry cleaning, laundry facilities, and tour/ticket assistance are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a front-desk safe.
Geneva Motor Lodge offers 14 accommodations with safes and coffee/tea makers. Accommodations at this 4-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

Geneva Motor Lodge features barbecue grills, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Rotorua motel also offers dry cleaning/laundry services and a front-desk safe. Onsite self parking is complimentary.

Geneva Motor Lodge is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.75 percent for credit card payments
The front desk is open daily from 8 AM - 10 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available for NZD 20 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Geneva Motor Lodge
Geneva Motor Lodge Rotorua
Geneva Motor Rotorua
Geneva Motor Lodge Motel
Geneva Motor Lodge Rotorua
Geneva Motor Lodge Motel Rotorua

Geneva Motor Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 120 reviews" "
Rating 8 - Good. 54 out of 120 reviews" "
Rating 6 - Okay. 15 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Dirtiest motel we have ever stayed in. Sheets on one bed hadn’t been changed & were disgusting!! Then the roof started leaking!! Staff terrible & didn’t care. Bathroom so dirty & rubbish & other people’s clothes under beds & in cupboards!!! Don’t recommend at all!!!!
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only positive about this property was the location as it is central to the cbd, walking distance to local eateries, supermarket and township. To summarise our 3 night stay at this property was very underwhelming, and would not stay here again, it was not value for money or operated as a professional business. From the reception not being fully staffed during the advertised hours of operation (they were closed when we arrived to check in at 3.15pm), basic daily room servicing (change towels, bed making), to the general cleanness of the property untidy and dirty (rubbish in the main walkway area (had not been swept or cleaned during our entire stay), cardboard boxes and laundry on the floor outside the guest laundry as well as stacked boxes and strong odour in the guest laundry highlighting the dirty state of this property.
Stayed 3 nights in Mar 2019

10/10 Excellent

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good service and reasonable price
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Our room was the one in the photo and it does look as nice as it appears. However, looks are only on the surface. The fridge doesn’t chill, the ceiling extractor doesn’t extract and the room was extremely warm with no way to vent it (being right on Fenton St the traffic noise doesn’t permit open windows at night—plus the effluvia from smokers from other units). Despite it being 25 to 30 degrees outside, it was actually refreshing to step out of the unit, I would estimate that it was 35 to 40 in the unit. The bed was average. The only cooking facility was a microwave. When I went to checkout, there was a note on the office door asking me to lock key in room. This didn’t allow me to draw attention to the list of problems. I get the impression that for all the care shown on arrival to offer me guidance to local activities (particularly those that cost) that the managers don’t care about their customers other than to find ways of making money.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very clean. Units were outdated and appeared that they have some permanent residents using the rooms below. It was so noisy it took me ages to get to sleep!! It was also summer and extremely hot with no aircon and a just a 1980’s useless fan! No sky TV even though it said there was on their site. Look like they never cleaned the amenities during my three days. Only hung up new towels! I will never use this motel again!!!!!!
Stayed 3 nights in Feb 2019

8/10 Good

Brian, Eastwood NSW

Traveled with partner
Liked: Cleanliness, staff & service
Good location and comfortable room. We reported a broken power point in the kitchenette to the supervisor and we hope action is taken to replace the defective item before a customer is injured.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
This is a nice hotel which was not far from our event
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The beds are too old and you feel every movement. Hard to get a good nights sleep. If not for that I would stay again.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Sofa bed was old so very uncomfortable as a sofa to sit on. Old lemon found in the draw in kitchen.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

James, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
bed wasn't quite as comfy as I would have liked...
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Average place. My room didn't look much like the photos. Not somewhere I would stay again.
Stayed 1 night in Nov 2018

8/10 Good

Crystal, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family room we got was at downstairs, very clean and warm one. Shower water was big and hot enough for us, good spot and friendly staff. The unlimited WI-FI was a bit slow though. The other thing better take into account was the room has no ventilation system, we felt fine as the weather is good right now, we open window often but in winter can be a bit annoying to some people.
Stayed 1 night in Oct 2018

4/10 Poor

Peg, New Zealand

Disliked: Staff & service, property conditions & facilities, room comfort
Reception locked all day and then unfriendly reception. Beige dated premises all the outer areas are not swept or kept clean. Bedcover stained and marked. Pretty much a bland and unwelcomed stay
Stayed 1 night in Oct 2018

2/10 Terrible

Gavin, Auckland

Disliked: Staff & service, property conditions & facilities, room comfort
Below standard
Over all it doesn’t deserve its rating. No sky tv. Exterior lighting at night non existent to the extent that the taxi driver could not see the place. All exterior lighting was switched off and so dark the taxi remained in the driveway so I could safely get up the stairs. Very uncomfortable bed and virtually impossible to get the electric blanket plugged in to use.
Stayed 2 nights in Sep 2018

6/10 Okay

Marty

Disliked: Staff & service, property conditions & facilities
Motel reception was locked and I had to ring a bell from outside before anyone came to let me in for checking in AND checking out which is not very welcoming at all. Room was cold and dark, not like the images at all. Had an old oil fin heater which took ages to room the room and an old noisy fan heater on the wall. Room really needs some work to make it more comfortable and "up to date". Slept ok and was quiet enough but that could have been because there were not many people there.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ok for the price
Great for a last minute booking on a budget. The room was right next to the road so a little noisy but not to bad. Room was a little cold for the end of July and the heaters didn’t seem to work for some reason.
Stayed 1 night in Jul 2018

8/10 Good

Hayden

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Own spa pool and unlimited Wifi is a winner
Good hotel, have stayed before. Comfy bed, everything you need in the room. Great to have a spa pool (reason we booked here), and unlimited Wifi is just awesome!
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Looks can be Decieving
We expected a One Bedroom Apartment as the Website Pictures, got a pokey little motel room with a couple of beds crammed in living area.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
adequate motel
Ok place, not really a kitchen with no oven or elements. Adequate for 1 night. Woman on front desk unwelcoming and a bit rude. Nice being able to fill own spa but the outside area not very attractive
Stayed 1 night in May 2018