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Hana Lodge

5.0 star property

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Photo gallery for Hana Lodge

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Lodge Suite | 1 bedroom, premium bedding, free minibar, in-room safe
Exterior
Lodge Suite | 1 bedroom, premium bedding, free minibar, in-room safe
Outdoor spa tub

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Air conditioning
$172
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
415 Hamurana Rd, Rotorua, Bay of Plenty, 3072
  • Lake Rotorua
    ‪8 min walk‬
  • Mitai Maori Village
    ‪9 min drive‬
  • Skyline Rotorua
    ‪10 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪20 min drive‬

Room options

View all photos for Lodge King

Lodge King | 1 bedroom, premium bedding, free minibar, in-room safe

Lodge King

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lodge Suite

Lodge Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Lodge Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Lodge King Superior

Lodge King Superior | View from room

Lodge King Superior

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lodge Queen Superior

Lodge Queen Superior | 1 bedroom, premium bedding, free minibar, in-room safe

Lodge Queen Superior

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Property grounds

Black Swan Lakeside Boutique Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.8 out of 5, Exceptional, 105 reviews
Black Swan Lakeside Boutique Hotel

About this property

Hana Lodge

5-star lodge in Ngongotaha
An outdoor pool, a restaurant, and a bar/lounge are available at this lodge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a hot tub, and an outdoor tennis court are onsite.
Hana Lodge offers 13 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hana Lodge provides an outdoor tennis court, a hot tub, and a sauna. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Tudor lodge also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary. A total renovation of this property was completed in July 2023.

Hana Lodge has designated areas for smoking.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
Hana Lodge Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Hana Lodge Restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Helicopter/airplane tours
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 12 steps to reach entrance
  • Cobblestone flooring in public areas
  • Elevator (28 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Designated smoking areas
  • Electric bike charging
  • Locally-owned and organized tours and activities
  • Renovated entire property - July 2023
  • Tudor architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hana Lodge Lodge
Hana Lodge Rotorua
Hana Lodge Lodge Rotorua

Hana Lodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! Great rooms, lovely breakfast and friendly helpful staff. The bath was amazing!
Stayed 1 night in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful room, great amenities and service. Probably my top 3 hotel. Can’t wait to be back
Stayed 1 night in May 2025

10/10 Excellent

Junlin

Stayed 1 night in Apr 2025

10/10 Excellent

Colette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive lodge, service is exceptional and you can see many details to make the guest stay a pleasant one. Staff is genuine and exceptional. It is an enjoyable stay. Breakfast is amazing. Will definitely go back again in summer
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at Hana Lodge - very unique, but lux stay. The property is just gorgeous with whimsical sculptures everywhere. Just know that you are in that you are in the countryside (not far from town), so taxis, etc. are less available if you’re traveling alone as I was. Still very worth the small effort to get into town/more touristy activities. Supreme destination for a romantic getaways, family stay. Visiting the property is enough of vacation for those close enough. Huge thank you to Raj and team for going above and beyond to make sure my stay was comfortable, and special for my birthday. You’re all brilliant.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 2 nights in Mar 2025

10/10 Excellent

Theodore, Reno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and grounds were wonderful. The staff was kind, welcoming and communicated with us before arrival. We ate dinner and breakfast on property. Dinner was good, not great. Breakfast has continental and made to order options. Breakfast is a better value. The room was clean and spacious. Only downside is the room doors aren't thick. It's easy to hear voices and luggage as other guests on your floor pass by. Resort itself is incredibly quiet and tranquil. Location is about 10-15 minutes outside of Rotorua which is ideal. We wanted to stay away from the city. The property is unique with its art, birds, animals and bamboo. Bamboo forest makes for some good pictures. It's an older house with updated rooms. The atmosphere is like a bed & breakfast environment. Service staff were all super pleasant and aimed to please. We felt very welcome and would stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Tara

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eric and the staff were fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and the property is absolutely stunning. Very luxurious room and amenities. 15 min drive to all of the restaurants etc. Definitely would recommend to anyone staying in the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Amazing new accommodation, beautiful grounds with plenty of activities. Service was amazing and the entire property well kept. 100% 5 star!
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Accommodation

For a change the online pictures do not do a property justice. This fantastic and newly renovated lodge is set in acres of spectacular and interesting grounds. Everything has been done to a very high standard, including the service, rooms and on-site dining. Set 10 or so Kms from Rotarua it avoids the "smells". Our room was one of the smaller ones and lacked a good view, but nevertheless was well appointed and very comfortable (heated floors in the bathroom - wow!!) We enjoyed our stay immensely. Nothing at all to complain about here - would highly recommend Hana Lodge and wish them a successful future.
Stayed 3 nights in May 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Apr 2024

10/10 Excellent

wanda y

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating and friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great B&B off the main drag. It’s secluded, but safe. We stayed in a beautiful room next to the pool area. Michelle is the BEST. She is personable, friendly and provided great suggestions. Dinner was delicious (esp the lamb rack).
Stayed 2 nights in Mar 2024

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay, beautiful surroundings, LOVE the sculptures they are putting around the outside. You could not ask for more lovely staff. Nothing is too much trouble for the lovely manager Darsh and he is interested in everyone.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The hotel and grounds are beautiful. The only downside is that our steaks ordered at the on site restaurant were way overcooked. We ordered medium rare and they came out medium well and well done.
Stayed 1 night in Mar 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 10/10

Absolutely amazing place. Wonderful reception from the lady on the front desk, very welcoming, helpful and knowledgeable. Room was lovely, comfy bed, very clean, had everything we needed. Ground were scenic and enjoyed all the facilities. Restaurant was super, food incredible and the server was very sweet and friendly. Couldn't fault this place at all , highly recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

Howard, East islip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury Boutique Hotel 15 minutes north of Rotorua in a beautiful private estate setting. Very good included breakfast. Nice outdoor Horton’s, pool and sauna
Stayed 2 nights in Mar 2024

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was very pretty, it felt like a manor. Staff were great too! I didn’t love the location too much as it was 17 minutes from the centre cbd area. There are stairs only so hauling suitcases was difficult and the pool isn’t heated yet. But! The food was great! 10/10 breakfast. Heated towel rails, comfortable bed, ample parking. Lots to explore and take pictures of on the property itself too. I enjoyed my stay.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and good service but some kinks to be ironed out. E.g Bathrooms with no toilet roll holders, and slow kitchen performance even with few guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay at The Hana

We really enjoyed our experience at the Hana. The amenities were great, the staff were fantastic and the breakfast experience was truly amazing. However, since they are a new hotel, they were still ironing out the kinks with things like their liquor license. Once they get those items in order, it should be a first class experience all around.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle was phenomenal. She went above & beyond on every front to help cater to my wife’s feeling ill. She even personally served her coffee in her room. Well appointed room & gotta love, love, love the setting!!
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property away from the tackiness of Rototura. Fantastic staff, great restaurant, stellar rooms!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kelly

Stayed 1 night in Feb 2024