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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

View from room
Buffet
Front of property
Outdoor spa tub
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$101
includes taxes & fees
Jan 26 - Jan 27

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Whakarewarewa Thermal Reserve
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Accessible Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible

7.6 out of 10
Good
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • City view

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.0 out of 10
Wonderful
(14 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Valley view

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(54 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • City view

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Queen Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Two Queen Room

  • Sleeps 2

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About this property

Rydges Rotorua

4.5-star hotel in Whakarewarewa
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Rydges Rotorua provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 651 square feet (60 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Rydges Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1091 reviews
Rating 8 - Good. 311 out of 1091 reviews
Rating 6 - Okay. 170 out of 1091 reviews
Rating 4 - Poor. 64 out of 1091 reviews
Rating 2 - Terrible. 39 out of 1091 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Shelly

Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good, nice quiet location, and easy parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights at this property and felt so spoiled. When booked a room that overlooked a nautical geothermal area and it was so cool to see that from the bedroom window!! Staff was f’very friendly and nice. The pool was amazing! Super warm geo thermally heated outdoor pool it was the best part of the hotel stay and we were in it as much as possible. Facility is clean, room was nice and well kept. Bed was comfortable. They have complimentary tea and espresso in the room as well , definitely recommend staying here when in Rotorua
Stayed 2 nights in Oct 2025

8/10 Good

Tamati

Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet. Large, spacious facility with clean, comfortable rooms and friendly staff for a reasonable price. It doesn’t get any better.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just enjoyed everything about my stay and I'll be staying there again next time I'm in Rotorua.
Stayed 1 night in Oct 2025

10/10 Excellent

Francis, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were disappointed in our allocated room as it was very dated and in need of modernisation. The staff on the front desk were very helpful in reallocating us to another room which was one of their refurbished rooms. The breakfast was a buffet style with plenty of choice and good quality. The hotel is situated at the far end of town away from the main restaurants and bars. We needed to take the car into town to eat each evening, although there is a restaurant onsite if you wanted. Parking is limited and I feel it would quickly fill up in peak season.Very convenient for the Maori village experience which is literally across the road. Overall a pleasant stay once our room issues were addressed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa were busy with people which is expected during the school holidays Staff were helpful especially in the area
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, particularly the lovely heated pool & spa pools, nice to have gowns to wear to the pool area. The breakfast buffet was excellent, nice staff & great choice of food. Our room was clean, spacious & quiet. Overall would be happy to stay there again.
Stayed 3 nights in Oct 2025

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service
Beds were a bit lumpy
Stayed 2 nights in Oct 2025

10/10 Excellent

li

Stayed 1 night in Oct 2025

6/10 Okay

Chrissy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean, but needs a re vamp. Chair was ripped. Curtains had large water stains, ceiling of part of roof was slats , you could see wiring, ceiling batts , aircon unit . Did not like shower over bath, was high to step into even with safety rubber bath mat this slipped as getting into it. Hall ways looked tired and shabby. I was disappointed as foyer and downstairs looked very nice. Also very noisey, people in rooms above banging and slamming doors a lot.
Stayed 1 night in Oct 2025

8/10 Good

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, really spacious rooms... very nice, definitely recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to attractions, but not to shopping. No complaints, except dining was a bit overpriced.
Stayed 2 nights in Sep 2025

6/10 Okay

Diana

Traveled with partner
Restaurant was excellent but hotel is very tired was disappointed.
Stayed 3 nights in Sep 2025

8/10 Good

sandip

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was a nice hotel to stay. Infrastructure looks slightly oldish and needing some care but amenities were good. It was clean, has free and easy parking, good pool, nice lobby, located next to whakarewarewa thermal village... Nothing to complain about.
Stayed 1 night in Sep 2025

10/10 Excellent

J

Stayed 1 night in Sep 2025

8/10 Good

adam

Traveled with family
Liked: Staff & service
Reception, bar and restaurant are all nice, but lots of other areas of the hotel are fairly tired looking. Rooms are a good size with comfy beds and decent enough standard. Buffet breakfast was good with lots of choice. Pool is good, but quite small for the size of the hotel so was packed when we were there. Not world class, but pretty good value for what we paid.
Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort style location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Brendan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Rooms are a bit average and small. Bike lockup room is awesome, charged the e-bikes without issue. Limited parking onsite, did have to park out on the road one night. Gym is functional and the pool is fantastic . Staff were friendly and happy to help.
Stayed 3 nights in Sep 2025

8/10 Good

Ruan

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great hotel but need some TLC

I was located in the main building (room 422) and it is in desperate need of a refurb. The towel rail in the bathroom was so rusted and corroded that you couldn't even hang a towel on it (the one over the bath) - All in all it is a good hotel and I believe the new wing is really nice. I was just unfortunate to get one of the older rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025