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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

View from room
Outdoor spa tub
Front of property
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$102
includes taxes & fees
May 10 - May 11

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Whakarewarewa Thermal Reserve
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Accessible Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(44 reviews)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Pool View

7.0 out of 10
Good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.0 out of 10
Wonderful
(16 reviews)
  • Valley view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View

  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(61 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Queen Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

Valley Deluxe Room King City View - Non-Smoking

  • Sleeps 2

Deluxe Room with City View

  • Sleeps 2

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Two Queen Room

  • Sleeps 2

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About this property

Rydges Rotorua

4.5-star hotel in Whakarewarewa
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Rydges Rotorua provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 651 square feet (60 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Rydges Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 per person
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 519 out of 1130 reviews
Rating 8 - Good. 325 out of 1130 reviews
Rating 6 - Okay. 176 out of 1130 reviews
Rating 4 - Poor. 68 out of 1130 reviews
Rating 2 - Terrible. 42 out of 1130 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Mohammed, Auckland

Traveled with family and small children
Disliked: Cleanliness
The bed sheets were not changed when room service was done. Had stains on them
Stayed 2 nights in Jan 2026

10/10 Excellent

GeeGee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bed and pillows. Friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Harsa

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Room is no good.
Stayed 2 nights in Jan 2026

8/10 Good

Keith, Waiuku

Stayed 3 nights in Jan 2026

8/10 Good

Bhavin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room, amenities
Stayed 1 night in Jan 2026

6/10 Okay

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Shower water temperature was super inconsistent
Stayed 3 nights in Jan 2026

10/10 Excellent

Vimal

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Good choices, great taste,
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with mant local attractions and restaurants close by. The hotel was very nice eith many anenities. The front desk staff were very helpful with recommendations for Maori cultural options and other excursions.
Stayed 3 nights in Jan 2026

10/10 Excellent

Te Hira

Stayed 1 night in Dec 2025

10/10 Excellent

Keith, Waiuku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Gina

Disliked: Property conditions & facilities
The staff were friendly and the parking was free. Those were the best parts of our stay. The room was more outdated and dingy than I was expecting. I think some of the rooms here have been updated and others have not. Ours was definitely not. We were in a superior room with multiple beds. I would not recommend selecting this room. I could have dealt With it being outdated but it felt musty. Anytime we turned on the AC the smell of sulfur was overwhelming. I do understand Rotorua has a smell in general but in the room with the AC on it was unbearable. I had a headache and my eyes were burning. My husband was coughing. We did notify staff and they said some rooms have a worse smell than others. They offered to change our rooms for a fee, which I guess is a good aspect. I will probably never stay in Rotorua again but if you do I would recommend a different room at this hotel or just a different hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Neyla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Marline

Liked: Cleanliness
Friendly staff everything handy. Very relaxing stay
Stayed 7 nights in Jan 2026

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness
Room temperature - couldn’t low = hot; room lights - dark; room smelled damp
Stayed 2 nights in Jan 2026

8/10 Good

Racine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was great. Room was clean, beds comfortable. If I'm being picky, the downside was the fabric curtains in the shower.
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find, and the staff were very friendly. Checking in and out were hassle free. Our room had everything we needed and the toiletries were very nice. We also enjoyed our time in the pool. The dinner buffet had a good range as did the breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Karina, Palmerston North

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checking in and out was simple and quick with friendly, courteous staff. The pool was smaller than expected so we left that to families with smaller kids. Room was nice and cool which was appreciated as it was a hot day when we checked in.
Stayed 2 nights in Jan 2026

8/10 Good

Helen Yvette

Liked: Cleanliness, amenities
Pool and hot tub area were so lovely and relaxing - pool is a perfect temperature The kids come is great addition with table tennis, video games etc
Stayed 2 nights in Jan 2026

6/10 Okay

pawandeep singh

Disliked: Property conditions & facilities
Room condition is very poor, on website looks great… staff and morning breakfast buffet was so good 😊
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff good room nice pool wonderful and spa
Stayed 1 night in Jan 2026

10/10 Excellent

Juliana, Baldivis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff very helpful, always enjoy our stay here, spa pool amazing and hot!
Stayed 3 nights in Dec 2025

6/10 Okay

Marianne, Cos Cob

Traveled with family
Liked: Staff & service
It was ok
Stayed 2 nights in Jan 2026

8/10 Good

Mubing

Stayed 1 night in Jan 2026

10/10 Excellent

Bruno

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, efficient service, high chair available for children
Stayed 2 nights in Jan 2026