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Rydges Rotorua

4.5 star property

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Garden
Spa
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Polynesian Spa
    ‪4 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

  • 301 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, Multiple Beds

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Balcony

  • 258 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About this property

Rydges Rotorua

4.5-star hotel in Whakarewarewa
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Rydges Rotorua provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 651 square feet (60 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Rydges Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 648 out of 1339 reviews
Rating 8 - Good. 414 out of 1339 reviews
Rating 6 - Okay. 171 out of 1339 reviews
Rating 4 - Poor. 69 out of 1339 reviews
Rating 2 - Terrible. 37 out of 1339 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Abhishek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, expensive, bad room service...etc.
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Liked: Property conditions & facilities
Rather Run down furniture
Stayed 2 nights in Dec 2024

8/10 Good

ALYSSA

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Dec 2024

10/10 Excellent

Tuileva

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Litia and John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohini

Liked: Cleanliness, staff & service, property conditions & facilities
I left my passport behind and James and Simon were very helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Kendall

Thank you, it was okay
Stayed 2 nights in Dec 2024

8/10 Good

mika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydges in Rotorua was a great choice for us. It was convenient, safe, and clean. Rydges Rotorua is close to Te Puia, and our room had a view of the geothermal valley. The staff was friendly. However, some staff members were not knowledgeable about the area or activities that Rotorua had to offer. They said to check the pamphlets against the wall and call the places directly. We were used to having a concierge at other places we stayed at (Hilton properties). We were still able to enjoy ourselves at Skyline Rotorua Adventures but were not able to get to the other places that we wanted because everything seemed to close early. We missed the mud bath (you need old swimsuits/clothes that you don't mind throwing away) at Hells Gate, the night geyser tour, and the river rafting. That just means that we will have to return and spend more time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neal

Liked: Cleanliness
Quality everyrthing. Staff superb. Pool gaming breakfast and barrista coffeehouse!! Convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Stayed 2 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from the town center
The manager of the hotel was helpful and kind. We stayed in the newest room that is a part of an upcoming redesign, and it was comfortable. In general, this hotel is far from town.
Stayed 3 nights in Dec 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love it and always stay here when road tripping. Very convenient and facilities are great. Will be back!
Stayed 2 nights in Dec 2024

4/10 Poor

Aarti

Liked: Staff & service
Disliked: Cleanliness
Place needs serious case of updating. The room i was allocated was "fully refurbished" so I was told by the staff member allocating my room. If that was fully refurbished, I'd hate to see what the previous conditions were. There cleaning standards needs a serious look at, there were rings in the toilet around taps and the shower door... i have no words for... I even felt the hand soap was watered down because i used the toilet in the lobby... Certainly not worth $300 I paid for 1 night!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay there. Lovely room.
Stayed 1 night in Dec 2024

8/10 Good

Maryann

Stayed 1 night in Nov 2024

10/10 Excellent

Cornelia

Stayed 1 night in Nov 2024

10/10 Excellent

ZHU

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great variety of breakfast options and service was wonderful. I was looking for a place with all the amenties, but should have check closing times. We did not get a chance to try the bar as I hoped as it closed as we were always returning from our daily activities. 930pm seems kind of early for the bar. Only got to use the pool once for the same reason. The game room had some fun options but equipment is broken and needs updating. Had to split our 1 of 3 evenings between game room, pool or bar since they closed around the same time. Otherwise, the stay was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2024

8/10 Good

SUNG JIN

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Sudhir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff and restaurant staff. Property is excellent
Stayed 1 night in Dec 2024