Rydges Rotorua

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Garden
Spa
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    1 min walk
  • Whakarewarewa Thermal Reserve
    16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute
    17 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

Deluxe Room, 2 Queen Beds, Valley View

  • 301 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Pool View

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, Multiple Beds

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Deluxe Room, 2 Queen Beds

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 Bedroom, City View

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (City Facing)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Balcony

  • 258 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Rydges Rotorua

4.5-star hotel in Whakarewarewa
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Rydges Rotorua provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 651 square feet (60 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Rydges Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1006 reviews" "
Rating 8 - Good. 302 out of 1006 reviews" "
Rating 6 - Okay. 128 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

robbie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Air conditioning filter was very dirty.
Stayed 1 night in Sep 2024

6/10 Okay

JANINE

Stayed 1 night in Sep 2024

6/10 Okay

Yuan

Traveled with family
Liked: Cleanliness
one of the rooms we stayed in after servicing we came back to it being unlocked and anyone could have opened the door
Stayed 2 nights in Sep 2024

10/10 Excellent

Donglin

Stayed 1 night in Sep 2024

8/10 Good

Karthikeyan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. But less option for Buffett
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was fantastic. We had an issue with the sky on 1 night & Simon tried to help, but couldn't fix the issue. I would definitely come back to stay
Stayed 3 nights in Sep 2024

8/10 Good

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pkay to stay
Stayed 1 night in Sep 2024

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast,nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, and perfectly located.
Stayed 3 nights in Sep 2024

4/10 Poor

Sarah

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We booked our first room which we moved from one the second night due to it not being cleaned properly the new room Shannon gave us was incredible thanks so much first day here cleaning service was great today wasn’t as great. My mum also checked in today to also come across her room had not been cleaned went to use mugs to make a cup of tea and it still had the previous persons drink in it the other cup had hot chocolate on it. Dining staff I found I had to ask for a high chair third time asking I gave up and just fed my daughter on my lap. Overall I think the cleanliness of the rooms is where attention is most needed
Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great facilities would be prefect if you had little kids too the pool area is awesome
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Traveled with group
They were very helpful with let us check in early
Stayed 1 night in Sep 2024

10/10 Excellent

Kirianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun getaway for a family with children. The playroom and the heated pool during winter kept the children and adults happy and occupied. Other activities were offered by the hotel like bikes for bike riding. Rooms were good. The bathroom had a bit of wear and tear. Shower is also a bath, so it was a bit tricky to step in for the children. There were non slip mats for the shower provided to reduce slips in the bath tub. Laundry facility was good but busy in the evenings. Will definitely return back when we’re back in Aotearoa.
Stayed 1 night in Jun 2024

10/10 Excellent

Kate, Auckland

Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Breakfast was the best and very delish Thank you
Stayed 1 night in Sep 2024

6/10 Okay

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Piki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, staff very friendly, spa & pool very relaxing. Our third stay at this motel.Would totally recommend this motel to stay at. I'll be visiting again for sure.
Stayed 1 night in Sep 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Audrey front desk excellent. Restaurant staff and waiters the best , friendly and efficient, lovely clean restaurant and awesome chef . Delicious meal and breakfast buffets highly recommended, variety and delicious. Heaps of parking and car was safe in the morning. Beautiful outside heated pool open until 930pm and the outside spa, needs spruce up, but after a long drive super awesome on weary bodies. I recommend super deluxe room in the new build area as the first room , one bed double was run down. But if you’re not too fussy the bed looked clean and fresh.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronnel

Traveled with group
Overall it’s okay
Stayed 1 night in Sep 2024

6/10 Okay

Prashant

Business traveler
Liked: Staff & service
Nice staff and service however property is dated it needs to be upgraded. Shower curtain system is terrible. Need to check room amenities have been topped up. Otherwise decent stay
Stayed 1 night in Sep 2024

8/10 Good

gaye

Noisey air conditioning Everything else wasok.
Stayed 1 night in Sep 2024

6/10 Okay

Piki

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Traveled with partner
A great place to stay. Fabulous buffet food. Staff very friendly. Quiet rooms. We would recommend to friends to stay here.
Stayed 3 nights in Sep 2024