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Rydges Rotorua

4.5 star property

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View from room
Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Front of property
Outdoor spa tub
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$123
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Whakarewarewa Thermal Reserve
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Accessible Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible

7.6 out of 10
Good
(9 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Pool View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.0 out of 10
Wonderful
(14 reviews)
  • Valley view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, City View

  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(57 reviews)
  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Queen Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Two Queen Room

  • Sleeps 2

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About this property

Rydges Rotorua

4.5-star hotel in Whakarewarewa
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Rydges Rotorua provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 651 square feet (60 square meters) include a conference center. This luxury hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Rydges Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chapman Restaurant

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1116 reviews
Rating 8 - Good. 318 out of 1116 reviews
Rating 6 - Okay. 175 out of 1116 reviews
Rating 4 - Poor. 67 out of 1116 reviews
Rating 2 - Terrible. 39 out of 1116 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Stayed 3 nights in Oct 2025

2/10 Terrible

Krystal

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Staff was great, but rooms specifically bathroom was not cleaned properly. There were hairs everywhere in the bathroom. The glasses were dirty and overall tiles and sinks were not well cleaned.
Stayed 1 night in Nov 2025

8/10 Good

Shekinah

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Little hiccup with rooms but customer service were amazing and got it all sorted
Stayed 2 nights in Oct 2025

8/10 Good

ann

Liked: Cleanliness, staff & service, amenities
Very well located hotel. Great for a family.
Stayed 2 nights in Nov 2025

8/10 Good

Jaewoo

Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, it's right next to the living Maori village. We were lucky to have a 5th floor room facing the village so we saw a great Lazer show 1 night. We would definitely stay again. The pool and hot tubs were nice the pool is really warm which we liked. The room itself is really nice but the balcony couldn't be used because of something with a code violation, but they gave us 2 dinner vouchers because of it and overall liked the buffet.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked this hotel for its location as we were doing the Whakarewarewa cultural tour which was right across the road from the hotel and also there is a mountain bike hire place right across the road so it was very convenient for us. The staff were helpful and friendly and the restaurant was great for dinner or a quick snack for lunch. Plenty of car parking and it was free. Would definitely stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

TRICIA

Stayed 1 night in Nov 2025

10/10 Excellent

SURESH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient location, quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

tinia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our room and the staff were really helpful during our stay
Stayed 4 nights in Oct 2025

4/10 Poor

Lynne

Traveled with partner
Disliked: Amenities
It was difficult to get any hot water, so no showers. The staff was less than helpful with information about the area. The door to the balcony was locked, which prevented us from getting any ventilation in the room (too hot for sleeping at night). It had a sign indicating global safety reasons…we have never seen this in any hotel room, cruise ship or apartment rental in any part of the world, including the hotel that we are in at the moment, in New Zealand! The prices for the food in the buffet were outrageously high. Would not recommend this hotel to anyone.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Stayed 2 nights in Sep 2025

6/10 Okay

Wong

Traveled with family
I booked two king bed with thermal park view but the staff was mistakenly gave one with lower grade room with no view room. I did not exchange due to luggage already at the room! We went to breakfast and was crowded with people. The staff did not check if my room included breakfast ( we booked without breakfast). We finished and left the restaurant and only notified the front desk of our consumption at checkout. This hotel is really busy due to tour visitors and the services is lagging behind the expectation.
Stayed 1 night in Oct 2025

8/10 Good

Shelly

Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good, nice quiet location, and easy parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights at this property and felt so spoiled. When booked a room that overlooked a nautical geothermal area and it was so cool to see that from the bedroom window!! Staff was f’very friendly and nice. The pool was amazing! Super warm geo thermally heated outdoor pool it was the best part of the hotel stay and we were in it as much as possible. Facility is clean, room was nice and well kept. Bed was comfortable. They have complimentary tea and espresso in the room as well , definitely recommend staying here when in Rotorua
Stayed 2 nights in Oct 2025

8/10 Good

Tamati

Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet. Large, spacious facility with clean, comfortable rooms and friendly staff for a reasonable price. It doesn’t get any better.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just enjoyed everything about my stay and I'll be staying there again next time I'm in Rotorua.
Stayed 1 night in Oct 2025

10/10 Excellent

Francis, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were disappointed in our allocated room as it was very dated and in need of modernisation. The staff on the front desk were very helpful in reallocating us to another room which was one of their refurbished rooms. The breakfast was a buffet style with plenty of choice and good quality. The hotel is situated at the far end of town away from the main restaurants and bars. We needed to take the car into town to eat each evening, although there is a restaurant onsite if you wanted. Parking is limited and I feel it would quickly fill up in peak season.Very convenient for the Maori village experience which is literally across the road. Overall a pleasant stay once our room issues were addressed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edward, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa were busy with people which is expected during the school holidays Staff were helpful especially in the area
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, particularly the lovely heated pool & spa pools, nice to have gowns to wear to the pool area. The breakfast buffet was excellent, nice staff & great choice of food. Our room was clean, spacious & quiet. Overall would be happy to stay there again.
Stayed 3 nights in Oct 2025

6/10 Okay

Sheryl

Liked: Cleanliness, staff & service
Beds were a bit lumpy
Stayed 2 nights in Oct 2025