See all properties

ibis Rotorua

3.5 star property

Choose dates to view prices

Photo gallery for ibis Rotorua

Property grounds
Front of property
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Reception
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    ‪2 min walk‬
  • Matariki Hangi & Maori Cultural Performance
    ‪3 min walk‬
  • Rotorua Night Market
    ‪6 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪14 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1003)
The price is $109
per night
$125 total
includes taxes & fees
Feb 20 - Feb 21
Rydges Rotorua

About this property

ibis Rotorua

3.5-star Rotorua hotel close to Polynesian Spa
WiFi in public areas, concierge services, and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Rotorua features tour/ticket assistance, a garden, and concierge services. Public areas are equipped with wireless Internet access (surcharge). This eco-certified hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station. Guests can use the indoor pool at a partner property.

Ibis Rotorua has designated areas for smoking.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 391 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ricky

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emma, Whangamata

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited us perfectly. Conveniently located to a conference we attended Close to food, shops, parking and lake view. Affordable.
Stayed 2 nights in Oct 2024

4/10 Poor

GERARD

Traveled with group
Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Well priced. In town. Staff were good. No milk in room. Would be good I was asked if I wanted any at check in. Comfortable stay for a couple nights.
Stayed 2 nights in Oct 2024

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay just across from the waterfront and only 2 mins walk to main restaurants
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Nice location however rooms were very squishy and for 1 adult and 2 kids in a room they only provided one towel and when I requested more they asked what I needed them for and then took almost 40 minutes to bring towels up
Stayed 1 night in Oct 2024

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard Ibis hotel. Clean, reasonably new, and economical. We are a family of three for couple of days for a small trip. It does the job. Lots of stress parking and limited hotel parking, but you can pay for $15 for a secure parking nearby Nevotel. If you are after a good stay at reasonable rates, Ibis can tick the box.
Stayed 2 nights in Oct 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Property was what we expected. But there was noise from neighbouring venue that sullied the experience a bit. But overall not too bad.
Stayed 3 nights in Oct 2024

6/10 Okay

He, auckland

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
There was no explanation to wifi and if there were login details etc.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mella Senita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, although, twice I asked to pay for my breakfast, when I had already paid for it, when I made the reservation, but the lady was still insistent that I paid (again) until I showed her my booking reservation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is central.Many dining options around the area. All staff is very friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Abbey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern, good amenities
Stayed 1 night in Oct 2024

8/10 Good

Shane, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Alexandra

Nn
Stayed 1 night in Oct 2024

6/10 Okay

Lois

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to lakefront and easy walking distance to many restaurants and bars.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The night waiter was incredibly helpful and the bed was comfy. Great for its price
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really good, plenty of eateries in the area. We had a room overlooking the lake which is beautiful. The hotel is not new but consider well maintained. However I think the lighting in the room is a bit too dim
Stayed 2 nights in Sep 2024

6/10 Okay

kathy

Liked: Cleanliness, staff & service, room comfort
Comfy bed, easy walking distance to Eat Street for dinner. Air con fan quite loud & bathroom a bit tired. Good water pressure in the shower tho!!
Stayed 1 night in Sep 2024

6/10 Okay

David Ernest James Oliver Theresa

Liked: Cleanliness, staff & service
Clean and tidy, comfortable bed but pillows needed replacing. Staff were all very pleasant and helpful.
Stayed 2 nights in Sep 2024