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ibis Rotorua

Property class: 3.5

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Photo gallery for ibis Rotorua

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A modern building with a restaurant named "ibis Restaurant" and outdoor seating.
A hotel room with two beds, a large window with a view of the countryside, a flat-screen TV, and a wooden cabinet.
A modern hotel lobby with a reception desk, a dining area, and a kitchen in the background.
A modern reception desk with a wooden finish, a green wall with plants, and a kitchen area in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is $90
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, desk, chair, and a view of the outdoors.

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(19 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Room, 1 King Bed, City View

7.8 out of 10
Good
(36 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of greenery outside.

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a window with curtains, and a wall-mounted light fixture.

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(63 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

A modern hotel room with two beds, a large window with a view, a flat-screen TV, and a wooden cabinet.

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

ibis Rotorua

3.5-star Rotorua hotel with free self parking
WiFi in public areas, concierge services, and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Rotorua features tour/ticket assistance, a garden, and concierge services. Public areas are equipped with wireless Internet access (surcharge). This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station. Guests can use the indoor pool at a partner property.

Ibis Rotorua has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1000 reviews
Rating 8 - Good. 381 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in, great locations to Rotorua city
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, parking was easy, location was convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the breakfast was scrumptious!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and good pricing , but no pancake machine
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great to be able to use the hot pools and breakfast was good value and tasty
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe car parking
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super tidy, beds were lovely.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking staff were nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, and hitel was only short walk to eating areas which was perfect. A great place to stay for our small vacation
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Parking was free and dinning opitions travel with kids and the family enjoyed thestay
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Average hotel, great area to visit.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The experience is good but maintaince issue is a pain.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A cooling fan would have been nice. Better less sweet hot chocolate would be good.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025