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ibis Rotorua

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Rotorua

Property grounds
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Restaurant
Front of property
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Eat Street
    2 min walk
  • Matariki Hangi & Maori Cultural Performance
    3 min walk
  • Picnic Cafe
    2 min walk
  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Room options

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot Tub
Parking included
Free WiFi
4.2 out of 5, Very Good, (1006)
The price is $97
per night
$111 total
includes taxes & fees
Jan 11 - Jan 12
Rydges Rotorua

About this property

ibis Rotorua

3.5-star Rotorua hotel with free self parking
WiFi in public areas, concierge services, and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Rotorua features tour/ticket assistance, a garden, and concierge services. Public areas are equipped with wireless Internet access (surcharge). This eco-certified hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station. Guests can use the indoor pool at a partner property.

Ibis Rotorua has designated areas for smoking.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 359 out of 1005 reviews" "
Rating 8 - Good. 406 out of 1005 reviews" "
Rating 6 - Okay. 164 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 31 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The night waiter was incredibly helpful and the bed was comfy. Great for its price
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really good, plenty of eateries in the area. We had a room overlooking the lake which is beautiful. The hotel is not new but consider well maintained. However I think the lighting in the room is a bit too dim
Stayed 2 nights in Sep 2024

6/10 Okay

kathy

Liked: Cleanliness, staff & service, room comfort
Comfy bed, easy walking distance to Eat Street for dinner. Air con fan quite loud & bathroom a bit tired. Good water pressure in the shower tho!!
Stayed 1 night in Sep 2024

6/10 Okay

David Ernest James Oliver Theresa

Liked: Cleanliness, staff & service
Clean and tidy, comfortable bed but pillows needed replacing. Staff were all very pleasant and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Disliked: Amenities
Old and tired
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation while competing at "Run the Forest" event
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Staff were friendly and accommodating. Pleasant stay.
Stayed 3 nights in Jul 2024

8/10 Good

MAKI

Liked: Staff & service
Not good not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people and room was perfect for a 1 night business stay. Will come again.
Stayed 1 night in Aug 2024

6/10 Okay

DARRYN

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

shana

Stayed 1 night in Jul 2024

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service and value for money.
Stayed 1 night in Jul 2024

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy well presented property within easy walking distance of eat Street and Event Centre.
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Staff & service
Good location and friendly staff. The facilities were pretty basic but for what we needed it was ideal. Thanks for a good stay.
Stayed 1 night in Jul 2024

6/10 Okay

Brendan

Traveled with family
Liked: Staff & service, amenities
Went out came back to room that wasn't cleaned no towels or coffee. And had to use my phone to watch tv
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service
Fair stay
The staff were amazing. Helpful in one way or another. Room looks old and needing to replace all pillows as they are old and thin.
Stayed 1 night in Jul 2024

8/10 Good

Argeo Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and location is very convenient to everywhere
Stayed 1 night in Jul 2024

4/10 Poor

JAE DUCK

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great location, close to heaps of restaurants
Stayed 1 night in Jun 2024

10/10 Excellent

Sayrome

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could of had abit more coffee and sugar for the room . And hand wash . But it was a good stay i enjoyed very much
Stayed 3 nights in Jun 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service
Food was very average but Staff were nice and helpful. Access to Novotel gym/pool was good. Water in bathroom kept going cold and beds roll around everywhere.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Fine, clean, but not super comfy.
The Ibis is fine if in town for a night or two for work or play. But there are always little areas that are either unloved or damaged. The staff are friendly it just lacks that extra bit of service that makes a stay stand out. Not having a smart tv that could cast to was a surprise as who actually watches terrestrial these days...... yes its fine and clean, just not somewhere to chill in the room comfortably in the evening.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great stay. More off street parking would be appreciated.
Stayed 2 nights in Jun 2024