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Lake Rotorua Hotel

2.5 star property

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Photo gallery for Lake Rotorua Hotel

Dining
Fridge
Lobby
Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
The current price is $61
includes taxes & fees
Jun 2 - Jun 3

Explore the area

View in a map
131 Lake Road, Koutu, Rotorua, 3010
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Skyline Rotorua
    ‪3 min drive‬
  • Place, Polynesian Spa
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Twin

Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Queen

Standard Queen | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms, Kitchen

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About this property

Lake Rotorua Hotel

Hotel in Koutu
This smoke-free hotel features an outdoor pool, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out, and a garden. Housekeeping is available once per stay.
Lake Rotorua Hotel offers 38 accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lake Rotorua Hotel features an outdoor pool, barbecue grills, and a garden. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a picnic area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Lake Rotorua Hotel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Early check-in subject to availability

Early check-in fee: NZD 30

Late check-in fee: NZD 30 for check-in between noon and 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 30

Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Rotorua

Leisure Rotorua

Rotorua Inn

Rotorua Leisure Inn

Lake Rotorua Hotel

Lake Rotorua Hotel Hotel

Lake Rotorua Hotel Rotorua

Lake Rotorua Hotel Hotel Rotorua

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 965 reviews
Rating 8 - Good. 396 out of 965 reviews
Rating 6 - Okay. 193 out of 965 reviews
Rating 4 - Poor. 92 out of 965 reviews
Rating 2 - Terrible. 37 out of 965 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Christina

Disliked: Staff & service, amenities
well the had basin is secure it tip up if you touch it the tap needs some serous plumbing and so does the toilet and the toilet seat is broken. the windows could do with a good clean and the blind needs cleaning and the walls never used the shower after the rest of the plumbing was to scared
Stayed 1 night in Feb 2026

8/10 Good

Shanei

Traveled with family and small children
Lovely pool! Really spacious room.
Stayed 3 nights in Jan 2026

4/10 Poor

Lindsey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mold all over bathroom
Stayed 1 night in Feb 2026

10/10 Excellent

Carla

Stayed 1 night in Feb 2026

4/10 Poor

CALUM

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room felt old with parts in need of repair and cleaning.
Stayed 1 night in Feb 2026

2/10 Terrible

Dorothy

Disliked: Cleanliness, amenities, property conditions & facilities
After sending several emails on the 07.02.2026 to cancel the reservation for the 09.02.2026, due to unforeseen circumstances. The Hotel couldn't even send a courtesy email to acknowledge with there booking agent WotIF. Very bad service should refundi my money back. Still awaiting a reply.
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were great. Did find a cockroach on the wall however it did not change my opinion of the great value when selecting this accommodation.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service
Rooms were spotless with the exception of the bathroom fan ws dirty and very noisy. The ceiling fan on the brink of failure and possible fire hazard. Ceiling fan needs immediate maintenance.
Stayed 1 night in Feb 2026

6/10 Okay

Rangi

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were clean, parking is first in first served and a warning for thise that smoke or vape on the premises outside on site its a $250 fine. On check in the cleaners were still getting rid of rubbish and laundry outside the rooms I'm guessing they had alot of guests. No tea towels or kitchen sink for doing dishes or stove top but had a extraction fan. Good for a hassle free short stay.
Stayed 1 night in Jan 2026

8/10 Good

Samitha

Liked: Cleanliness, staff & service
Plesant staff, ample parking as well as clean bedding and towels but rundown hotel.
Stayed 1 night in Jan 2026

8/10 Good

Huiann

Traveled with family and small children
Lovely staff . My babies liked the pools there own rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Daksha

Stayed 1 night in Jan 2026

2/10 Terrible

Joyce Ann

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No staff office closed at 5pm . No phone # that worked noone to give us our room key noone to let us in had to get a different hotel to spend night. I feel that they didnt care they got our money and we sisnt get to stay because they where not there to let us in
Stayed 2 nights in Jan 2026

6/10 Okay

Malia

Check in was great. Room was damp. Shower didnt drain fast so flooded after 3 mins.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos on advertised on web site are very missleading, the condition of our room was very poor if i could have got my money back i would not have stayed. I have many photos to confirm my issues we had a major secuirty issuse as the window near main door could be opened and anyone from the outside could opsn as no latch on window. We had NO HOUSEKEEPING at all. yet we had been informed every 2nd day. We stayed a total of 3 nites we had to buy own toilet rolls as we only given x 2 rolls we had 3 girls & 1 boy . On arrival only 3 towels for 4 x guest. Every time we needed assistance to replace our towels etc NO ONE ever at reception. There is a Stove top, microwave, fridge, cutlery & utensils supplied but no tea towel, dish wash or cloth. There mould in our rooms above beds mould in shower trayno lovks on bathroom no room safe damage window frames paint missing lounge suite has the springs visible and no dinning table
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

2/10 Terrible

Stacey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing worked - tv, ac, no phone. Very rundown - walls needed patching and painting. Carpets werent vacuumed. Only 1 face cloth and hand towel for 2 people.
Stayed 1 night in Jan 2026

4/10 Poor

Sarah

When I arrived
Stayed 1 night in Jan 2026

4/10 Poor

Alycia

Traveled with family and small children
Disliked: Cleanliness, amenities
Room was terrible. Water damage all through bathroom woodwork. No ceiling fans or air-conditioning upstairs and the only portable fan in the kids room had to be plugged in behind the bed so couldnt get both kids! Springs poking you through the couch, furniture dirty and worn.
Stayed 1 night in Jan 2026

4/10 Poor

angela

The room was spacious, had new carpet which was a positive. The bed sheets were tidy and clean. However, the room, entranceway and bathroom were really in need of a fresh paint. It was very dark and
Stayed 1 night in Jan 2026

4/10 Poor

Jair, Murfreesboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was no one at the reception just like when I went to come there was no one to check out, the room had a tear in the ceiling covered with paper, the carpet smelled really bad and felt very dirty.
Stayed 4 nights in Jan 2026

6/10 Okay

Jamie

Traveled with family
Very average place. Did the job but will look at different options next time.
Stayed 2 nights in Jan 2026

4/10 Poor

Joanne

Traveled with partner
Disliked: Amenities, property conditions & facilities
The place is advertised as a Hotel, but it clearly was originally a Motel that looked like it had been converted from 'emergency housing' or a 'men's lodge' into tourist accomodation. The rooms were spartan, neglected, the paint was chipped in places, it had the worlds smallest TV in the lounge area with a lone couch (no side tables) and had the vibe of a student flat. In the 'kitchenette' - what once had been a kitchenette had been uninstalled and a new bench top put in, but the extractor fan remained . The bed seemed new and was comfortable, but the whole room shook every few minutes and there was loud banging from a construction site next door installing piling. Would definitely NOT recommend to stay here.
Stayed 1 night in Jan 2026

6/10 Okay

YASH

Traveled with family
Room was not in good condition, very old amenities, simple things like dishwashing liquid were not provided.
Stayed 1 night in Jan 2026

2/10 Terrible

Achal

Very unhygienic place. Not happy at all. The rooms smells a lot.
Stayed 1 night in Jan 2026