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Lake Rotorua Hotel

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Front of property
Standard Twin Double Double | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Family Suite, 2 Bedrooms, Kitchen | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
131 Lake Road, Koutu, Rotorua, 3010
  • Kuirau Park
    ‪6 min walk‬
  • Rotorua Hospital
    ‪12 min walk‬
  • Eat Street
    ‪19 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Double Double

Standard Twin Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Double Double

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms, Kitchen

  • 377 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, (1000)
The price is $134
per night
$154 total
includes taxes & fees
Mar 4 - Mar 5
Arawa Park Hotel

About this property

Lake Rotorua Hotel

4-star hotel in Koutu
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Lake Rotorua Hotel offers 38 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lake Rotorua Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers barbecue grills, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

Lake Rotorua Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 10 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children
  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 911 reviews
Rating 8 - Good. 386 out of 911 reviews
Rating 6 - Okay. 182 out of 911 reviews
Rating 4 - Poor. 77 out of 911 reviews
Rating 2 - Terrible. 29 out of 911 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021

6/10 Okay

Zhe

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy to find, good space in the room
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Jun 2021

6/10 Okay

Durham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience on hand.
Noise maybe a bother due to being right next to a main in-city road,nice and tidy,had no washing area for utensils/cutlery in my unit so used bathroom sink instead,once in parking area became full,had to use unsealed parking behind rear end units,gates closed so became somewhat secured,friendly staff/room service,only offer cold breakfast.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Locati
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, adequate parking with sensor lights out back away from the main area. Prompt service: It was cold in the evening and the wall heating units were weak, but portable heater provided when asked. WiFi was a little spotty, but adequate. The hard drive was faulty on the Sky unit, so unable to record programs. Good shower with decent pressure. No warm water in the basin tap.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked In - Great service & Welcome,,,, Room - Nice, clean room, had everything in room we needed, comfy beds, great facilities,,,, definitely stay here again.
Stayed 3 nights in May 2021

4/10 Poor

Ehsanul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com photos and real hotel condition are not same. Wifi speed is .5-1 mbps so for the whole stay used my data. Bathroom is really old
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021

6/10 Okay

Desma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mould on pillow but great front receptionist!
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, room was nice and clean
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good pool, spa was out of order but all good overall. Comfortable stay with small kids
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately could not use the hotel spa as it's out of service.
Stayed 1 night in Apr 2021

10/10 Excellent

swathi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Wifi was not good. Problem with the parking
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
the staff were friendly the room was clean but the rooms need a bit of work,heater falling off wall very noisy bathroom fan and the room needed more natural light
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Sarah

Stayed 1 night in Mar 2021

10/10 Excellent

visa debit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and friendly staff
It was a great experience .Staff was very friendly .The Rooms were very clean and tidy and place was very quiet for resting and enjoyed the stay and pools .
Stayed 2 nights in Mar 2021