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Marsden Stay Rotorua

3.0 star property

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Photo gallery for Marsden Stay Rotorua

Superior Twin Room | Desk, free WiFi, bed sheets
Reception
Reception
Exterior
42-inch Smart TV with digital channels

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
$65
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪7 min walk‬
  • Tamaki Maori Village
    ‪13 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Family Suite

Desk, free WiFi, bed sheets

Family Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi, bed sheets

Superior Twin Room

7.8 out of 10
Good
(38 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

9.8 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Desk, free WiFi, bed sheets

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Arawa Park Hotel

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  • Free WiFi
  • Restaurant
  • Gym
3.7 out of 5, Good, 1,000 reviews
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About this property

Marsden Stay Rotorua

3-star hotel in Glenholme
Free self parking and free WiFi in public areas are available at this smoke-free hotel. Change of towels is available on request.
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Marsden Stay Rotorua is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 241 reviews
Rating 8 - Good. 78 out of 241 reviews
Rating 6 - Okay. 58 out of 241 reviews
Rating 4 - Poor. 22 out of 241 reviews
Rating 2 - Terrible. 14 out of 241 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place we stayed at looked so fancy for what we paid for which was a bargain. My only critique would be it would have been nice to have a microwave in there or a community kitchen to cook your own food as buying food got expensive quick plus the shampoo and conditioner wasn’t great so recommend to bring your own, other than that it was a great spacious hotel!
Stayed 3 nights in May 2025

6/10 Okay

Ramanathan

Disliked: Amenities
Stayed 2 nights in May 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed once again. Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Mumsie

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Ashleigh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Accommodation was nice and tidy and the desk staff were friendly
Stayed 2 nights in May 2025

8/10 Good

Katarina

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nice room, cheap but had everything we needed.
Stayed 2 nights in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best motels I’ve stayed in Rotorua that fitted my budget. The lady was so kind and helpful to me over the phone when I said I couldn’t check in till after 6pm. She gave me clear instructions on how to check in and had really good communication. The room was so nice to stay in aswell lots of space, warm, clean, cosy and peaceful. Thank you so much I’d definitely recommend staying here and would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Kedar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mahendra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Worth every dollar spent.
Stayed 2 nights in May 2025

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was nice, good location, good bed. Tired building but looks like they're doing it up.
Stayed 1 night in May 2025

8/10 Good

Brent

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Outside the property doesn’t look too flash but the room was really nice. Plenty of space, recently renovated and very clean. The staff were very friendly, efficient and helpful. It was good value and I would stay again.
Stayed 2 nights in May 2025

8/10 Good

stewart

Traveled with family
Liked: Staff & service
Comfortable stay with warm rooms and comfy beds. Hotel is tired but rooms have been refreshed. Some areas of cleaning in the room could be improved but didn’t adversely affect our stay. Staff were very friendly and helpful. Good value.
Stayed 1 night in May 2025

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. They were training someone when I got there but they were all very polite. We got there a little bit early. Luckily the room was ready and they let us check in a little bit early. The room was great value for price. very clean and spacious, and very good bathroom
Stayed 1 night in May 2025

6/10 Okay

Tania

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were newly refurbished and staff polite and professional.
Stayed 1 night in May 2025

10/10 Excellent

Mahendra

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated and worth the price offered.
Stayed 1 night in May 2025

8/10 Good

Bernard

Traveled with group, Traveled with family
Liked: Cleanliness
Large, clean, comfortable rooms. Comfortable beds. Handy to town.
Stayed 2 nights in May 2025

2/10 Terrible

Aidan

Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Stayed 1 night in May 2025

6/10 Okay

Matthew

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property was in a good location but the interior was quite rough and the bed really uncomfortable
Stayed 2 nights in May 2025

8/10 Good

Lesley

Business traveler
Liked: Cleanliness, staff & service
Spacious clean room with what looked like new carpet and a fresh paint job. Convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stress free accommodation.
Stayed 2 nights in Apr 2025

8/10 Good

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet
Stayed 5 nights in Apr 2025

4/10 Poor

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dilapidated.
Stayed 3 nights in Apr 2025

6/10 Okay

Md Mizanur

Traveled with partner
Liked: Staff & service
Property is not entirely ready to accommodate guests.
Stayed 1 night in Apr 2025