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Marsden Stay Rotorua

3.0 star property

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Photo gallery for Marsden Stay Rotorua

Reception
Superior Twin Room | Free WiFi, bed sheets
Room amenity
Exterior
Reception

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪8 min walk‬
  • Tamaki Maori Village
    ‪15 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, (1002)
The price is $88
All taxes and fees included in total
Arawa Park Hotel

About this property

Marsden Stay Rotorua

3-star hotel in Glenholme
Free self parking and free WiFi in public areas are available at this smoke-free hotel. Change of towels is available on request.
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Marsden Stay Rotorua is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

6.8
Rating 10 - Excellent. 20 out of 129 reviews
Rating 8 - Good. 45 out of 129 reviews
Rating 6 - Okay. 38 out of 129 reviews
Rating 4 - Poor. 15 out of 129 reviews
Rating 2 - Terrible. 11 out of 129 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Milky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Aroha

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not have air con.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Jagjinder

Stayed 3 nights in Nov 2024

8/10 Good

Will

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2024

10/10 Excellent

MIKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, The place is under renovation but they done the best they could given the circumstances. Would recommend them
Stayed 1 night in Nov 2024

2/10 Terrible

Melina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room were superb but the state of the facility was terrible. Run down and dirty.
Stayed 2 nights in Nov 2024

6/10 Okay

Nicola Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed here for about 5nights and overall had an ok stay, staff were really helpful to answer queries and change towels everyday. They are undergoing major renovations to the property so everything looks a little run-down and unfinished. There is no air con in the rooms so it can get really warm at night! I stayed during spring so I can’t imagine how hot it would be during summer.. The door didn’t lock so felt a little unsafe and the paint job in the bathroom looked a little unfinished too, but other than that the beds were very comfortable and the room was quite spacious
Stayed 5 nights in Nov 2024

8/10 Good

Zoltán Mihály

Traveled with family
Liked: Amenities
Várjuk a kaució visszautalását!
Stayed 3 nights in Nov 2024

8/10 Good

Lama

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Norman

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Being refurbished Rooms were very clean Staff pleasant and helpful Quiet
Stayed 1 night in Nov 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service
Great effort on the new upgrades. Would have been good if the finish matched the expensive new furnishings and materials used in the upgrade. Bit of a let down in the finishing of the refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

Mareikura

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walkable distance from -city centre -supermarket Great service Cleanliness is 10/10 No laundry No drinking water No kitchenette facilities
Stayed 2 nights in Nov 2024

8/10 Good

Tui

Stayed 1 night in Nov 2024

8/10 Good

Qin

Stayed 2 nights in Nov 2024

10/10 Excellent

Alaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff clean , perfect location
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2024

10/10 Excellent

Pieter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great beds, fabulous! Close to shops, restaurants etc.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Stayed 1 night in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul, Tauranga

Liked: Cleanliness, staff & service, property conditions & facilities
Firstly, they are clearly doing some serious renovating, so on the face of it the place can look a little untidy and tired. However, the sections they have renovated are at a very high standard and were very impressive. Looks like this will be an excellent place once all the work is done.
Stayed 1 night in Nov 2024

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service
The property was nice and quiet, staff were amazing. Parking may have been a little inconvenient from where my allocated room was but was not an issue as I was the very last room which seemed to be the only ground floor room with no park but was more happier that the allocated car park was more secure than where my room was. There was no plates bowls or cutlery but plenty of coffee and tea and 2x glasses mugs and wine glasses. TV had very limited channels and almost all were religious, HDMI cable to be brought with if using an Apple product. Overall room nice and tidy, comfortable beds, helpful and friendly staff and located close to the CBD.
Stayed 1 night in Oct 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Management were absolutely amazing and very helpful
Stayed 2 nights in Oct 2024