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Marsden Stay Rotorua

3.0 star property

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Photo gallery for Marsden Stay Rotorua

Outdoor pool
Reception
Superior Two Queen Room | Desk, free WiFi, bed sheets
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
$67
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room | Desk, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(41 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Marsden Stay Rotorua

3-star hotel in Glenholme
Along with an outdoor pool, this smoke-free hotel has free self parking and free WiFi in public areas. Change of towels is available on request.
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marsden Stay Rotorua features an outdoor pool. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Marsden Stay Rotorua is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 288 reviews
Rating 8 - Good. 95 out of 288 reviews
Rating 6 - Okay. 66 out of 288 reviews
Rating 4 - Poor. 28 out of 288 reviews
Rating 2 - Terrible. 14 out of 288 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Daler

Traveled with group
Liked: Cleanliness, staff & service
Rooms are very spacious and clean but bathrooms condition can be improved Although for the price it was good enough.
Stayed 1 night in Aug 2025

8/10 Good

Umusa

Stayed 2 nights in Sep 2025

6/10 Okay

Kinereta

Disliked: Amenities
.
Stayed 2 nights in Sep 2025

6/10 Okay

Pradeep

Liked: Cleanliness
It would have been better if the place had some basic cutlery / eating plates n spoons atleast
Stayed 3 nights in Sep 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was tidy and nice, the shower was not very powerful and did not alway heat up well. The location was useful, just a short drive into town and to surrounding activities. Staff were quite quiet and not many around.
Stayed 3 nights in Sep 2025

4/10 Poor

Cushla

Stayed 2 nights in Aug 2025

6/10 Okay

Jody

Liked: Cleanliness, staff & service
We stayed 1 night bed was uncumfy n hard no microwave which to me should had been a microwave n was lil leak in bathroom there was also no utube Netflix Chromecast didn't work it def wasn't like how it looks on the pictures
Stayed 1 night in Aug 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, comfortable, clean room.
Stayed 1 night in Aug 2025

4/10 Poor

Zim

Stayed 4 nights in Aug 2025

10/10 Excellent

Roderick

Suited our needs.
Stayed 1 night in Aug 2025

8/10 Good

remus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite place, rooms are very clean…
Stayed 1 night in Aug 2025

6/10 Okay

Melinda

Traveled with family
Liked: Cleanliness, staff & service
Room was clean and had been renovated. The only issue was the shower which lacked pressure and went hot and cold during the shower
Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Good value for price
Stayed 1 night in Aug 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Guests near us (sounded like locals) had a party with heavy beat music and loud talking/laughter from 8pm through 2.30am. As there are no phones in the room to contact reception, there was no facility to complain other than confrontation hence no sleep till after 2.30am!
Stayed 1 night in Aug 2025

8/10 Good

Roger

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Kuldeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is very good, but one suggestion that they should have mirror in rooms as well. And at least few water bottles in the fridge Thanks
Stayed 1 night in Aug 2025

8/10 Good

Erlan

Stayed 2 nights in Aug 2025

6/10 Okay

Wei

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Three nights family holiday

The hotel is situated in a fairly convenient location. Closed the supermarkets and food outlets. The room itself is fairly modern. Unfortunately the staircase and corridor look very old and outdated. One of our room's bathroom fan was not working properly and they fixed it as we checked into the room. Unfortunately the heater in our other room is not working. No staff available after 6pm which was very stranger.
Stayed 2 nights in Aug 2025

4/10 Poor

Choon

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very convenient but not enough facilities. Don't have a microwave and cooking facilities even in the motel
Stayed 2 nights in Jul 2025

10/10 Excellent

PARVEEN

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and cool rooms and private parking
Stayed 1 night in Aug 2025

8/10 Good

Murray

Liked: Amenities, property conditions & facilities
Great for s short stau quiet with a great shower
Stayed 1 night in Jul 2025

10/10 Excellent

Kirston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rohit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel Marsden stay rotorua excellent service clean and good place
Stayed 1 night in Jul 2025

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kirston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here before for work and its, really convenient. This time the room I got was way better, even though my first room was new and nice. This room I had a bigger bathroom and shower I could get under. will be staying here more for work
Stayed 1 night in Jul 2025