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Prince's Gate Hotel

4.5 star property

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Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Designer Room | Premium bedding, minibar, in-room safe, individually decorated
Lobby
Library
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Tamaki Maori Village
    ‪3 min walk‬
  • Polynesian Spa
    ‪6 min walk‬
  • Eat Street
    ‪6 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Premium Two Bedroom Suite (In Adjacent Building)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area | LCD TV

One Bedroom Suite (In Adjacent Building)

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area | LCD TV

Two Bedroom Suite (In Adjacent Building)

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room | Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room | Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1003)
The price is $108
per night
$125 total
includes taxes & fees
May 15 - May 16
Rydges Rotorua

About this property

Prince's Gate Hotel

4.5-star hotel in Inner City
This smoke-free hotel features 2 restaurants, 3 outdoor pools, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Prince's Gate Hotel features hot springs, 3 outdoor swimming pools, an indoor pool, and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This Victorian hotel also offers a children's pool, a seasonal outdoor pool, and a sauna. Onsite self parking is complimentary.

Prince's Gate Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Komako

Disliked: Cleanliness, property conditions & facilities, room comfort

Need care.

Outside is beautiful, but very dated inside. We had a room that require painting desperately.
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Traveled with partner
Quirky wonderful gem of a hotel
Stayed 1 night in Jan 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Sophia

Liked: Property conditions & facilities
Xx
Stayed 1 night in Jan 2025

10/10 Excellent

Ralston

Stayed 3 nights in Dec 2024

6/10 Okay

Dan

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice but hotel is terribly outdated.
Stayed 1 night in Jan 2025

6/10 Okay

Suzy

Stayed 2 nights in Dec 2024

8/10 Good

Marc

Stayed 2 nights in Jan 2025

10/10 Excellent

Goldie

Traveled with partner
Liked: Amenities
The staff are amazing and very accommodating. The room was beautiful and the bed super comfortable. I highly recommend staying here
Stayed 1 night in Jan 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A reminder of colonial days

We spent two nights in a two-bedroom suite. This was excellent, apart from the occasional creaking of the floor above as someone walked on it. Dinner in the restaurant was average, as was breakfast. We liked the restful atmosphere in the lobby, which was redolent of a bygone era.
Stayed 2 nights in Jan 2025

6/10 Okay

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities
The room was very out dated and had a strange odor. The location was good, but the room is in need of an upgrade.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Spacious

It was great to have two bedrooms, kitchen and a living room!
Stayed 3 nights in Dec 2024

8/10 Good

Karl

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great - nice breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Gordon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is very dated and in need of an upgrade. The furnishings in the room were old and mismatched. There were no bedside cabinets. There was no safe in the room. The room was noisy at night, as you could hear people walking about in the room above. The reception area, bar and restaurant were O.K.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location right in the centre of the city was perfect, and staff were very helpful and professional.
Stayed 2 nights in Dec 2024

8/10 Good

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool need upgrade
Stayed 1 night in Dec 2024

8/10 Good

Xinzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old school quality & lovely staff out front & bar
Stayed 3 nights in Nov 2024

10/10 Excellent

HELEN

Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was charming. The staff was welcoming abl
Stayed 1 night in Nov 2024

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. All the amenities are very convenient, I appreciated the pool and sauna. Outdoor facilities, including pool and hot tub, require significant cleaning and updating, including vacuuming the bottom of the pool and treating for bugs and ants,
Stayed 3 nights in Nov 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down, poorly run

Outdated room. Housekeeping poor. Breakfast poor. Unfriendly staff with a few exceptions. The location is excellent.
Stayed 2 nights in Nov 2024

6/10 Okay

Lisl, Lewes

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was small and ver outdated. This was the most expensive room I booked on my whole trip, so was disappointed. Hotel has some charming qualities, hot tubs and pools were delightful, but didn’t care for the room.
Stayed 1 night in Nov 2024