*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.
Pullman Rotorua is a smoke-free property.
- Coffee/tea in common areas
- Organic food
- Water dispenser
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Express check-out
- Year Built - 2019
- Electric car charging station
- Vegetarian menu options available
- Uncovered parking
- Secured parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Free WiFi
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- Smoke-free property
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Safe-deposit box at front desk
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Banquet hall
- Vegetarian breakfast available
- Total number of rooms - 130
- Number of floors - 9
- Number of buildings/towers - 1
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Free cribs/infant beds
Room Amenities
Pullman Rotorua offers 130 air-conditioned accommodations with MP3 docking stations and minibars. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Phone
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Designer toiletries
- Premium bedding
- Pay movies
- Soundproofed rooms
- Premium TV channels
- Blackout drapes/curtains
- Slippers
- Shower only
- Digital TV service
- Free WiFi
- Down comforter
- Individually furnished
- Individually decorated
- TV size: 49
- TV size measurement: inch
- MP3 docking station
- Partially open bathroom
- Rainfall showerhead
- Connecting/adjoining rooms available
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 1
- Housekeeping on request
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Streaming services
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Restaurant dining guide
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Dining table
- Energy-saving switches
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Barrel & Co Bar and Grill - Onsite brasserie. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately NZD 49 for adults and NZD 25 for children
- Uncovered valet parking fee: NZD 59 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 130 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for NZD 130 per night.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Pullman Rotorua Hotel
- Pullman Rotorua Rotorua
- Pullman Rotorua Hotel Rotorua
- Pullman Rotorua (Opening January 2020)
Awards & Affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Qualmark Sustainable Tourism Business Award
National Rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Hotel Reviews
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