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Quest Rotorua Central

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub | Desk, laptop workspace, blackout drapes, soundproofing
Directors Suite | Living room | 43-inch LCD TV with digital channels, TV
Directors Suite | Living area | 43-inch LCD TV with digital channels, TV
Directors Suite | Desk, laptop workspace, blackout drapes, soundproofing
Front of property - evening/night

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Washer
  • Breakfast available
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Dryer

Explore the area

Map
1192 Hinemoa Street, Rotorua, 3010
  • Rotorua Night Market
    3 min walk
  • Rotorua Central Mall
    5 min walk
  • Kuirau Park
    5 min walk
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub | Desk, laptop workspace, blackout drapes, soundproofing

Executive Studio, 1 King Bed, Hot Tub

  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite | Desk, laptop workspace, blackout drapes, soundproofing

Directors Suite

  • 427 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub | Desk, laptop workspace, blackout drapes, soundproofing

Executive Room, 1 Bedroom, Hot Tub

  • 441 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, laptop workspace, blackout drapes, soundproofing

Apartment, 1 Bedroom

  • 462 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | Desk, laptop workspace, blackout drapes, soundproofing

Studio

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot Tub
Parking included
Free WiFi
4.2 out of 5, Very Good, (1007)
The price is $114
per night
$131 total
includes taxes & fees
Jan 12 - Jan 13
Rydges Rotorua

About this property

Quest Rotorua Central

4-star Rotorua apartments with kitchenettes
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and an electric kettle.
Quest Rotorua Central offers 36 accommodations with washers/dryers and hair dryers. 43-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Quest Rotorua Central features a library, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This eco-certified aparthotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Quest Rotorua Central is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 8:00 AM to 9:00 AM for a fee: NZD 15 per person

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Library

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 4 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofing
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night
Cribs (infant beds) are available for NZD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 per person
  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Quest Rotorua Central Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 744 out of 979 reviews" "
Rating 8 - Good. 200 out of 979 reviews" "
Rating 6 - Okay. 22 out of 979 reviews" "
Rating 4 - Poor. 8 out of 979 reviews" "
Rating 2 - Terrible. 5 out of 979 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked Karen she was kind and helpful. We did not like we paid for room with hot tub on balcony but what it actually was is a spa bath that took an hour to fill. We did not like that the house keeping only made a bed and didn’t provide fresh linen. We did not like the tv didn’t work for entire stay. We do not like when asking for reasonable compensation they have handled it with extreme rudeness and have failed to address the issues brought to their attention in person or email. Do not recommend and wouldn’t stay again. But Karen on reception is a kind genuine person and we appreciate you
Stayed 3 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, room comfort
Central Location
The hotel is in the city centre. Walking distance to cafes and restaurants. Parking is limited and inexpensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon, Aliso Viejo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a central location with plenty of shopping and dining options within walking distance
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Horrible service
Don't expect friendly service. As a guest, I felt like I was an inconvenience to them. For example when the receptionist found out I had given her my first name not last name when asked for name name at check in, she gave a very rude and unimpressed look. She then tried to blame me for why the reservation could not be located as she was searching the system for only last names. After the horrible check in experience, I then found out they were also performing an early morning pressure cleaning of the rooms windows. This was not advised prior to booking. When asked what time, the response was just "very early". I am a light sleeper so I had been looking forward to a good night of sleep before an important meeting the next day. So I asked if I could move rooms or (given I booked at 3pm on the day and this happened minutes after booking) if I could cancel so I could move to a different hotel where my sleep would not be disturbed. I was told there was no other rooms available and they refused to provide a refund. Eventually after I persisted they found another room. I see when you search the hotel online you can see they have never in years apologised to any negative reviews and instead blame guests. This was consistent with my experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was fantastic, suitable for my husband who has a neurological condition and needs to have constant access to outside. Nice big space which made it easily accessible for him also
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tiffany Yuting

Traveled with family
Liked: Amenities
There are better hotels in the area with the same price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying at the Quest Central, great location, walkable to local parks, groceries etc. we had a car so there is free parking on the street. Staff very helpful and rooms have a kitchen and good utensils.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Stayed 2 nights in Jul 2024

10/10 Excellent

colin

Traveled with partner
Liked: Amenities
The property was terrific, clean, comfortable and very close to shops, cafes and restaurants
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. The property was walking distance from dining, shopping, and bars. The lake and hot pool options were really close, too. The room had a private hot tub which was delightful, especially in the evenings, but there were also AC units inside which was great. The room had everything we could need for our stay and the tv had a bunch of free movie options to fill spare time. The reception staff member was also very helpful and friendly, with lots of guidance about things like parking and entertainment options in the area. The only drawback for us was with parking - the on-street parking has a 1 hour limit on weekdays, but there's paid parking that can be booked in advance through the hotel, a paid carpark a block away. All-in-all it we had a lovely stay and will definitely visit again sometime.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Auckland -perfect location for an amazing stay
We enjoyed our stay here immensely. It is a beautiful room in a convenient location for all our adventures. The staff was incredibly helpful and kind. I highly recommend this location! The only things that were minor complaints were that the bathroom vanity was incredibly small with plenty of space that it could have been expanded. Additionally, we struggled to keep the room as cool as we would have preferred. We were there in winter, and the heat kept kicking on, despite our best efforts. Otherwise, the room was fabulous! We would definitely stay here again!
Stayed 4 nights in Jun 2024

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We made the mistake of not getting parking but the Manager was most helpful and pleasant
Stayed 2 nights in Jun 2024

10/10 Excellent

Matias

Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Chor Yeong

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location, friendly and helpful staff, cleanliness
Stayed 3 nights in May 2024

8/10 Good

Jem

Traveled with partner
Liked: Cleanliness
Location was good, check in/out was easy. Facilities are a bit dated but otherwise fine for a short stay.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is right in the middle of the city centre with easy access to cafes and a short walk to the water of the lake. It was great to have a kitchen to cook our own meals as we wanted. Staff was very friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Walkable distance to most of the places
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Nice place with a nice bed and a place to do laundry. Down town Rotorua so it was easy to get to everything.
Stayed 2 nights in Mar 2024