*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Bar/lounge
- Dining venue(s)
- Full-service spa
- Health club
- Hot springs
- Public bath
- Sauna
The following facilities are closed on Friday and Saturday:
- Bar/lounge
- Dining venue(s)
- Full-service spa
- Health club
- Hot springs
- Public bath
- Sauna
Property Features
In addition to an outdoor pool, Regal Palms Resort provides an outdoor tennis court and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a business center and a meeting room. This eco-certified motel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.
Regal Palms Resort is a smoke-free property.
- Safe-deposit box at front desk
- Barbecue grill(s)
- Picnic area
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Fence around pool
- Fitness facilities
- Front desk (limited hours)
- Pool umbrellas
- Outdoor tennis courts - 1
- Laundry facilities
- Business center
- Tours/ticket assistance
- Year Built - 2001
- Electric car charging station
- Total number of rooms - 70
- Internet access - wireless
- Free self parking
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Garden
- Wheelchair accessible
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Laundry facilities
- Playground on site
- Miniature golf on site
- Microwave
Room Amenities
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private spa tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Jetted bathtub
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Microwave
- Blackout drapes/curtains
- Separate bathtub and shower
- Cable TV service
- Flat-panel TV
- Free WiFi
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Private hot tub
- Furnished balcony or patio
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Toaster
- Number of beds 1
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Heated floor
- Heated floors
- Wardrobe or closet
- Private hot tub (indoor)
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Food & Drink
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, and a fitness center.
Children under 14 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Miniature golf on site
- Golfing nearby
Hotel Policies
Payment types
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 7:30 AM
Front desk closes daily at 8:30 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Contactless check-in is available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Pool access available from 8:00 AM to 8:00 PM.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Regal Palms 5 Star City
- Regal Palms 5 Star City Resort
- Regal Palms 5 Star City Resort Rotorua
- Regal Palms 5 Star City Rotorua
- Regal Palms 5 Star City Hotel Rotorua
- Regal Palms Resort Rotorua
- Regal Palms Rotorua
- Regal Palms Resort Motel
- Regal Palms Resort Rotorua
- Regal Palms Resort Motel Rotorua
Awards & Affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Qualmark Sustainable Tourism Business Award
National Rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Hotel Reviews
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