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Regal Palms Resort

5.0 star property

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Photo gallery for Regal Palms Resort

Courtyard
Superior Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior detail
Interior entrance
Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Gym
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
350 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Luxury Apartment, 1 King Bed with Sofa bed | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster

Luxury Apartment, 1 King Bed with Sofa bed

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Studio Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area | Flat-screen TV

Luxury Apartment, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Room, 1 Bedroom

Flat-screen TV

Superior Room, 1 Bedroom

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Studio

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Twin Room

  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV

Luxury Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV

Superior Suite, 2 Bedrooms

  • 861 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

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  • Pool
  • Hot Tub
  • Parking included
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4.1 out of 5, Very Good, (1001)
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The price was $267
The price is $240 total
includes taxes & fees
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About this property

Regal Palms Resort

5-star motel in Glenholme
This smoke-free motel features an outdoor pool, a fitness center, and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Regal Palms Resort provides an outdoor tennis court and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a business center and a meeting room. This eco-certified motel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site, along with a car charging station.

Regal Palms Resort is a smoke-free property.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 991 reviews
Rating 8 - Good. 250 out of 991 reviews
Rating 6 - Okay. 32 out of 991 reviews
Rating 4 - Poor. 2 out of 991 reviews
Rating 2 - Terrible. 6 out of 991 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robyne

Stayed 2 nights in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Very nice place with plenty of family friendly activities. Hotel itself is somewhat dated but very clean. Love the hot tub in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Konstantin, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, all the amenities we needed including a washer and dryer. Staff was very helpful. Room was comfy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but we really enjoyed our stay. The apartment was spacious and clean.
Stayed 1 night in Feb 2025

8/10 Good

Ronald, Kelowna

Traveled with partner
Liked: Amenities
The property itself was good. Due to lack of time we did not use some of the facilities they had. Packed on walk ability to restaurant etc
Stayed 3 nights in Feb 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I recently stayed at Regal Palms Resort in Rotorua. While the resort shows its age, we found our room to be spacious, well-equipped, and comfortable—a perfect retreat after a day of exploring. One of the highlights was the small private courtyard complete with a table and chairs, offering a delightful spot to enjoy a quiet morning or evening. It was a pity that the on-site restaurant wasn’t operational during our visit, but this wasn’t a major issue since most guests, including ourselves, prefer dining in town where there are plenty of great options. The pool, though modest in size and located in the middle of the car park, was clean and perfectly usable for a refreshing dip. We didn’t have a chance to use the tennis court, but it appeared to be well-maintained. Overall, Regal Palms is a solid choice for anyone looking for a comfortable room or suite just outside the town centre, offering a relaxed environment and good value for money.
Stayed 3 nights in Jan 2025

8/10 Good

Jeannine, Ozona

Stayed 2 nights in Feb 2025

10/10 Excellent

Glynnis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely place, fabulous amenities, ideal for families. Staff super friendly and helpful. Room superb, lovely comfortable bed very clean and spacious with great bathroom with toileteries and nice towels provided. Laundry was handy with iron provided in the room. Was very quoet, had an excellent nights sleep.
Stayed 1 night in Feb 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A clean upscale motel style property with extra large rooms. Tile floors are treacherously slippery.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will recommend to all!

It was only for one night & we loved it!
Stayed 1 night in Feb 2025

6/10 Okay

Priti, Ellicott City

Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very spacious and comfortable room - I would love to come back to Rotorua and would definetly stay at Regal Palms again
Stayed 2 nights in Jan 2025

8/10 Good

Lenka, Summerside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service, amenities
Our room had a leak somewhere so the rain soaked about 1/3 of the carpet. There were a few minor cleanliness issues, but the front desk was great and breakfast was really nice. Property felt a little dated, room was small.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Comfortable. Great service. Quiet.
Stayed 2 nights in Feb 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. The facility was great just wish there was good in the resort and stayed opens longer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fairly priced hotel close to restaurants, shops and various activities to do in the area. Keep in mind there might be a sulfur smell in the air that is due to thermal activity in Rotorua. Other than that it’s a very nice experience.
Stayed 2 nights in Feb 2025

8/10 Good

Kurt T

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Restaurant closed so a bit of a walk for options.
Stayed 2 nights in Jan 2025

8/10 Good

sarah

Stayed 1 night in Jan 2025

6/10 Okay

Thibaut

Average, a bit noisy and unusable Wifi

Our room was close to the 'entertainment' area, where the pool, mini golf, etc. are located. So it was quite noisy outside of our room, some days until past 9pm. We were normally at our room past 5-6pm. We were quite tired from hikes and this was not ideal for us as we needed quiet to rest and sleep. Air conditioning was pretty decent. We weren't able to turn on the washroom lights without triggering the fan which in turn was bringing in the sulphur smell from the outside (common in Rotorua). We ended up not using the lights in the washrooms to prevent that. The WIFI was pretty much unusable! We told them; nothing they could do about it at the time. So be warned it's very bad. The room cleanness of the room was average I'd say. Things in the room look pretty old/used. Overall, very average motel. Nothing special or fancy. We didn't think this place was worth the money we paid for.
Stayed 2 nights in Jan 2025