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Regent of Rotorua

4.5 star property

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Superior Room | Egyptian cotton sheets, premium bedding, down comforters, minibar
Outdoor pool, pool umbrellas, sun loungers
Executive Suite, 2 Bedrooms | Living area | LCD TV, DVD player
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1191 Pukaki St, Rotorua, 3010
  • Eat Street
    ‪1 min walk‬
  • Matariki Hangi & Maori Cultural Performance
    ‪4 min walk‬
  • Kuirau Park
    ‪5 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪14 min drive‬

Room options

View all photos for Boutique Suites

Boutique Suites | Living area | LCD TV, DVD player

Boutique Suites

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Living area | LCD TV, DVD player

Executive Suite, 2 Bedrooms

  • 592 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Suite, 2 Bedrooms

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1003)
The price is $155
per night
$178 total
includes taxes & fees
Feb 19 - Feb 20
Rydges Rotorua

About this property

Regent of Rotorua

4.5-star Rotorua hotel close to Polynesian Spa
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning.
Regent of Rotorua offers 35 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided.

Regent of Rotorua has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Regent Room - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 35.80 for adults and NZD 17.90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Regent Room

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Outdoor pool

Family friendly

  • DVD player
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 35.80 for adults and NZD 17.90 for children
  • Rollaway bed fee: NZD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Regent Rotorua
Regent Boutique
Regent Boutique Hotel
Regent Boutique Hotel Rotorua
Regent Rotorua
Regent Rotorua Boutique
Regent Rotorua Boutique Hotel
Regent Rotorua Hotel
Rotorua Boutique Hotel
Rotorua Regent Hotel
Regent Of Rotorua Hotel Rotorua
Rotorua Regent
Regent Rotorua Lodge
Regent of Rotorua Boutique Hotel Spa
Rotorua Regent
Regent Rotorua
Regent of Rotorua Hotel
Regent of Rotorua Rotorua
Regent Of Rotorua Hotel Rotorua

Regent of Rotorua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 604 out of 869 reviews
Rating 8 - Good. 191 out of 869 reviews
Rating 6 - Okay. 54 out of 869 reviews
Rating 4 - Poor. 17 out of 869 reviews
Rating 2 - Terrible. 3 out of 869 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2024

8/10 Good

nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in Oct 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all except for the long stairwell to carry our luggage.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a good overnight stay and the degustation dinner was lovely, although staff very much went on auto pilot in their description of course, no real passion or knowledge shown but no complains on food, great chef.. Not great to have such a small car park for so many rooms, not happy to park on the road even if it is free. The room seems really lovely at 1st but actually it was a little tired - cracked tile around basin in bathroom, chips on furniture. I would have expected it to be top notch condition. Shower - OK but again not great, everywhere got soaking wet. Bed was lovely and room spacious with good robe
Stayed 1 night in Sep 2024

6/10 Okay

Bridgett

Traveled with partner
Wasnt impressed when entering the room, you could see rubbish and hair on the carpet. The room needs to be thoroughly vacuum. Could see bit of rubbish under the bed side table and chairs. There was a small window that was missing a curtain so couldn't leave the drapes opened or people could have a partial view of inside the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many dining options within 5mins walk from hotel. Lakeside broad walk is also within 5mins walk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice and comfortable stay here. The room was lovely. Walking distance to lots of restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regent of Vegas
Always enjoyed staying and Regent of Rotorua rooms in the new wing are very nice Staff always very friendly and helpful Very central location, car parking can be limited best to get one early
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimmo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is bit tight but otherwise a great place.
Stayed 1 night in Aug 2024

4/10 Poor

Heleni

Disliked: Cleanliness, staff & service, property conditions & facilities
Some nice employees. 3 spiders webs ( and a big spider, I have photos and one video) above my bed and in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really central stay which is quiet and comfortable, and handy to my gym. My go to when in town on business
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation and would recommend
Once checked in the receptionist walked me to my room and let me know how to access the pool, which was a lovely touch. The room was large and had sky tv. The only thing was it was abit noisy from the noise from the bars a few doors down but that was due to staying over the weekend and really shouldn't complain as the location was about a minute walk to eat street and all tourist spots.l
Stayed 2 nights in Jul 2024

10/10 Excellent

virgilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location 50 ft from eat street and the main turist street in the quiet side of downtown. Great room (2 room suite) if you travel with family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Absolutely top notch! Could not fault anything. Perfect location, friendly staff. Would definitely stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stay comfortable room
Stayed 1 night in Jun 2024

8/10 Good

G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 24
Excellent stay as always Warm and helpful staff Heat pump in room playing up and moved to new room promptly Superb food See you next time !
Stayed 1 night in Jun 2024

6/10 Okay

Andrea, Auckland

Traveled with family
Disliked: Amenities
The Regent is really well located for an evening out in the many nearby restaurants. It still feels relatively new and well looked after. We have stayed before and really enjoyed it, however, this time there were a couple of disappointments. The mineral pool was advertised as being open from 9am so I had planned a dip before having to head away around 10.30am. When I noticed it was still closed at 9am I was told that it was only half full and not ready until 10am. Unfortunately, this did not leave me enough time to use it. Bit frustrating because it seemed like bad planning on a busy holiday weekend. Super important to manage guest expectations - and the mineral pool was definitely one of the draw cards for deciding to book this hotel. It seems that the importance of these features to guests has been overlooked. The other disappointment is the lack of parking now that their large dedicated parking space has been taken up by a new accommodation block. We had to park just outside on the street - not a major given parking was free over the weekend, but another unexpected. One final minor annoyance is the fact that the housekeeping station was next door to our room and in the morning the housekeepers had positioned their trolley outside our window and were chatting - a bit disruptive when trying to have a lie-in. Having said all of this, the hotel still has plenty of good points, including, comfy beds, good check-in and out experience, so would consider staying again.
Stayed 1 night in Jun 2024

8/10 Good

Arlene, Armstrong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a uniquely decorated boutique hotel. It was about a 10 minute walk from the tourist info bldg. and a quick walk to the food alley and the waterfront promenade. We were allocated a very spacious suite on ground level in the bdlg. close to the hotel entrance. However, the room had its drawbacks. The TV is located too far from the beds for easy viewing ... we assume the designers assumed people would sit on the sofa to watch . Our room had a locked connecting door to an adjacent room . The door was beside our bathroom and in the area where there was a mini kitchen. However, we could hear the smallest of sounds through the door and we assume the guest on the other side could hear us too. Our room was located right beside the entrance to this wing. The door was left standing wide open and unsecured in the daytime, leaving us feel a little vulnerable as people could conceivably wander in from the street as it was not being watched from the front desk. At night, the door was closed and patrons needed to use their room key to access the entry. However, it was noisy for us hearing people enter and slam the entry door right beside us. Another drawback to our room was that the blinds needed to be kept closed at all times. We did have a patio right outside our sliding doors, but beyond that was the street where passerbys could look in. We did sit by the pool one morning. It was a lovely little setting. We did eat breakfast off the menu in the restaurant .
Stayed 3 nights in Apr 2024

4/10 Poor

Paul

Traveled with partner
Room 19 Mattress had more bumps and lumps than the Himalayas - not easy to sleep on Won't be back
Stayed 1 night in May 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional - 11/10!
Our favourite accommodation in NZ. A beautiful hotel with just the best location. A minute’s walk to Eat Street and just a few more to the CBD and other attractions around town. We had a lovely room with a private courtyard, the bed and pillows were super comfy and it was all very clean. The bathroom was great - large shower with good water pressure and double vanity basins and mirrors. Wonderful smelling toiletries and they even provided toothbrushes. The weekend staff were very helpful and friendly. Cannot recommend highly enough.
Stayed 2 nights in Apr 2024