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Hideaway of Rotorua

4.0 star property

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Deluxe Studio, Multiple Beds, Transfer Shower, Garden View | Terrace/patio
Fridge, microwave, stovetop, electric kettle
In-room safe, desk, laptop workspace, soundproofing
Exterior
Family Room | In-room safe, desk, laptop workspace, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
The current price is $109
includes taxes & fees
Jun 1 - Jun 2

Explore the area

View in a map
436 Ngongotaha Road, Rotorua, 3015
  • Place, Mitai Maori Village
    ‪18 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪20 min walk‬
  • Place, Skyline Rotorua
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Private kitchen | Fridge, microwave, stovetop, electric kettle

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, soundproofing

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 43-inch Smart TV with digital channels, streaming services

Standard Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 854 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard 1 Bedroom Apartment

In-room safe, desk, laptop workspace, soundproofing

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | In-room safe, desk, laptop workspace, soundproofing

Standard Studio

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Family Room with Spa Bath

In-room safe, desk, laptop workspace, soundproofing

Deluxe Family Room with Spa Bath

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Studio

Fridge, microwave, stovetop, electric kettle

Deluxe King Studio

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, Multiple Beds, Garden View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Studio, Multiple Beds, Garden View

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Garden View

43-inch Smart TV with digital channels, streaming services

Deluxe Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 517 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Studio, Multiple Beds, Transfer Shower, Garden View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Studio, Multiple Beds, Transfer Shower, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About this property

Hideaway of Rotorua

4-star motel in Fairy Springs
Along with dry cleaning, this smoke-free motel has laundry facilities and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. Housekeeping is available on request.
Hideaway of Rotorua offers 21 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch Smart televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2022.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hideaway of Rotorua features a library, a terrace, and barbecue grills. Wired and wireless Internet access is complimentary. This Rotorua motel also offers tour/ticket assistance, a garden, and a picnic area. Complimentary self parking is available on site.

Hideaway of Rotorua is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 15

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of NZD 30 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

436 Rotorua Hideaway

436 Rotorua Hideaway Lodge

Rotorua Hideaway

Rotorua Hideaway Lodge

Hideaway of Rotorua Motel

Hideaway of Rotorua Rotorua

Hideaway of Rotorua Motel Rotorua

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 175 out of 297 reviews
Rating 8 - Good. 104 out of 297 reviews
Rating 6 - Okay. 12 out of 297 reviews
Rating 4 - Poor. 2 out of 297 reviews
Rating 2 - Terrible. 4 out of 297 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice, clean, comfy spacious studio. Great to have a separate sofa area. Pity about the weather which affected the TV reception and we were unable to use the outside seating area.
Stayed 1 night in Feb 2026

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities
Had a lovely room, really clean and comfortable. Impressed with the shower room and kitchenette. Was lovely to sit outside and watch the alpaca.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was a great setup for a family with a separate kids room away from the main living area and bedroom. Kitchen was well equipped. YouTube on the tv was helpful with the kids. Bathroom spotless and nice tub. Alpacas, a sheep and bunnies were on the property and the owner gives you food you can hand feed them. Great playground and grassy area for kids to play on. Really friendly and helpful owner!
Studio style main bed (open bedroom, living room, kitchen and dining table)
Living room
Kitchen
Dining
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and the Llamas were an added bonus. Very easy booking and check in. Very clean room, great shower, helpful staff. Very nice stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Chelsey

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hideaway as a family of 4. The rooms were newly renovated and had everything we needed, excellent playground complete with sandpit and trampoline for the kids, as well as the friendly Alpacas we could hand feed right in the backyard. The location was so convenient to Fairy Springs attractions, supermarket and central Rotorua. Thank you for accommodating our little sausage dog too :)
Stayed 3 nights in Jan 2026

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities
Really nice tidy room and friendly, helpful staff as always.
Stayed 1 night in Jan 2026

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
The room was nice but it was an accessible room which we did not enjoy. We did enjoy feeding the alpacas and sheep.
Stayed 1 night in Nov 2025

10/10 Excellent

LYNNE

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless modern and had cooking facilities. I wo u ld highly recommend. Not far drive from Rotorua and 2 mins from the huge
Stayed 2 nights in Dec 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern room, comfortable beds, parking, quiet even though on main road
Stayed 3 nights in Dec 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kids friendly
Stayed 1 night in Dec 2025

8/10 Good

Hemanth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to Hobbiton, dining table in the kitchen helped to bring takeaways back to home after a long day out and beds were comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room beautifully clean and had excellent amenities
Stayed 1 night in Nov 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
So the first room we rented ( Queen & single beds) was very basic and the single bed was too short for an adult, so not a good night. We were able to upgrade to a family room, which was new and fabulous!! In the end we had a great stay. We could walk to the Mitai Maori Village, which was a bonus!
Stayed 2 nights in Nov 2025

10/10 Excellent

matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and lovely stay with a pleasant surprise of feeding alpacas. Felt very homely while also being close to town. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2025

10/10 Excellent

Konstantinos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was excellent and the alpacas and one sheep were very cute and friendly. The room was clean, modern and comfortable as was the modern bathroom. I would recommend Hideaway of Rotorua.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short 2 night stay was perfect, the rooms are cosy and well appointed, although the kitchen sink is placed under a cupboard that protrudes and the tap is poorly designed. Was a bit disappointed that new building works all around, which was noisy at times. Also the outdoor patio area wasn't really usable as people next door were smoking, and we had to keep our door shut to keep out smell too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sally

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hideaway. We stayed in the deluxe family room with spa bath, which was modern, clean and perfect stay for a family with young kids. The staff were friendly and helpful throughout our stay. Just outside the sliding door was the playground and some friendly alpacas and a sheep. We didn't get much of a chance to try the playground due to the weather, but it looked great. We were given some food for the animals at check in and the kids absolutely loved being able to hand feed the animals every day. It is a short distance away from the town and the potential smells associated with Rotorua, although I would only stay here if you have a car. You do need to drive into town for shops and restaurants as there are no food options on site or in the immediate area. It is reasonably close to the road, but from our room we didn't really notice traffic noise. There was a laundry on site which was helpful. It would be great if the laundry hours were longer so that you didn't have to be at the hotel doing laundry during the day when you wanted to be out seeing things. There was building work while we were staying, however we didn't find it noisy or disruptive. We would 100% stay here again and definitely recommend it to anyone with kids.
Stayed 4 nights in Oct 2025

10/10 Excellent

EeeLN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent amenities. Beautiful space. Play area and sheep really nice touch . So happy to find this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely stay, open space and inviting. Sadly previous guests have littered. Will return on our next trip and recommend to others
Stayed 1 night in Oct 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and nicely maintained, kind staff, felt safe and secure. Animals were adorable
Stayed 2 nights in Sep 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Wiremu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful.
Stayed 1 night in Sep 2025