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Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Exterior
Reception
Meeting facility
King One Bedroom Suite | Minibar, blackout drapes, iron/ironing board, free WiFi
Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪12 min walk‬
  • Government Gardens
    ‪17 min walk‬
  • Tamaki Maori Village
    ‪18 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds, Accessible

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds, Accessible

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ground Floor Deluxe Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Queen Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Marsden Stay Rotorua

  • Parking included
  • Free WiFi
  • Housekeeping
3.4 out of 5, (124)
The price is $74
per night
$86 total
includes taxes & fees
Mar 14 - Mar 15
Marsden Stay Rotorua

About this property

Arawa Park Hotel

4-star hotel in Glenholme
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Arawa Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 238 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Yiwei

Traveled with group
Liked: Amenities
I had an unpleasant experience with the cleanliness of the bathroom at this hotel. The bathtub was filthy and clearly hadn’t been cleaned properly, as there were several strands of unidentified hair left in it. On top of that, the tissue box in the bathroom was completely empty, which was extremely inconvenient. The overall state of the bathroom was unacceptable and made me feel very uncomfortable and disgusted.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very spacious rooms. Had everything we needed for our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Amenities, property conditions & facilities
Love staying here, our favourite hotel in Rotorua
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired and dated property. Noisey and lacking many inroom facilities.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good for our overnight stay and close to restaurants and city centre.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
Great location & service. Unfortunately the pool was not operational
Stayed 1 night in Nov 2024

6/10 Okay

Alana

Room very tired
Stayed 1 night in Nov 2024

8/10 Good

B

Traveled with group
Liked: Staff & service
Beautiful place. Great service. Good location. Great breakfast. Tired bathroom in need of some TLC. Foyer awesome.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Fixtures in the rooms were a little worn but all in all it was nice and clean as well as comfortable. Would stay here again. Breakfast was also really good.
Stayed 1 night in Nov 2024

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very presentable and clean hotel. We really just used it as a place to put our heads down and didn't use the restaurant and bar so not in a position to comment
Stayed 2 nights in Nov 2024

6/10 Okay

Gurpreet

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, the shower had great water pressure, and the beds were very comfortable. I would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Bex

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Spa bath didn't work nor did the lights so it was a dark non bubbly bath. In the gym, the bike didn't work - pedal broken and the weights machine was also broken, I would definately not call it WORLD CLASS! :P I booked the hotel becuase of the gym so was quite upset about that.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service
Hotel was a little tired, but it was clean and the staff were excellent- welcoming and helpful. Room was a great size too. An easy place to stay.
Stayed 1 night in Nov 2024

6/10 Okay

Warren

Traveled with partner
Liked: Cleanliness
Basic accommodation. Restaurant service was very slow.
Stayed 1 night in Nov 2024

6/10 Okay

Arvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Jacqui

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, blood on the sheets etc. bath dirty, food on the floor. No utensils to make coffee. Very disappointing, as it was lovely years ago
Stayed 1 night in Nov 2024

8/10 Good

Vicki

Stayed 2 nights in Oct 2024

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing and friendly welcome. Clean and very comfortable. Thank you. 😊
Stayed 1 night in Nov 2024

4/10 Poor

Paige

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty and spa bath didn’t work :(
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Property - very old, echoing in room Ground floor - drainage noise So much noise in property.. not able to sleep.
Stayed 3 nights in Oct 2024

8/10 Good

tristan

Liked: Cleanliness, staff & service
The room was spacious and tidy, though the decor was a bit dated. The bed was comfortable. We enjoyed our stay, and would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Sofia

Traveled with partner
Disliked: Staff & service
I wasn’t happy with this property. For the price that we’ve paid was much more expensive than what I expected. The air conditioner was not working. The phone in the room was broken. The bathroom are old and the amenities are not updated. I will not go back again.
Stayed 2 nights in Oct 2024