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Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Exterior
Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi
Meeting facility
King One Bedroom Suite | Minibar, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪12 min walk‬
  • Polynesian Spa
    ‪20 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds, Accessible

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds, Accessible

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Ground Floor Deluxe Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Queen Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Arawa Park Hotel

4-star hotel in Glenholme
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Arawa Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 254 out of 1141 reviews
Rating 8 - Good. 382 out of 1141 reviews
Rating 6 - Okay. 278 out of 1141 reviews
Rating 4 - Poor. 146 out of 1141 reviews
Rating 2 - Terrible. 81 out of 1141 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

sobhit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Serupepepli

Liked: Cleanliness, staff & service, property conditions & facilities
Bit late checking in due to cleaning but enjoy the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Disliked: Amenities
Put knives and forks in
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
the staff are good and welcoming. Maintenance needs to step up a bit more. I had to get the loo roll holder fixed, something house keeping should of sorted before hand. We were there for the Christmas buffet, but they hadn't prepared for the extremely hot day, Salads and seafood had no cold packs under them and the desserts were melting.
Stayed 2 nights in Dec 2024

4/10 Poor

sushma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and outdated

10/10 Excellent

Harata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Valeria

Traveled with partner
Liked: Staff & service
Friendly staff. Rooms, not so clean especially the bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Comfortable accommodations
Stayed 1 night in Dec 2024

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
Location was good. Buffet breakfast was great
Stayed 2 nights in Dec 2024

6/10 Okay

Nibras

Traveled with family
Disliked: Amenities
They offer a room with a hot tub, as an upgrade which was really nice to see. Unfortunately was not working, when I called the receptionist he told me all hot tub not working in the hotel, then we figure that the fridge also not working Hotel is big and nice, however, management is not taking care of it
Stayed 1 night in Dec 2024

8/10 Good

Nelson

Traveled with partner
Liked: Staff & service
Good location, very friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Clifford

Business traveler
Over night stay for a truck driver. Drivers are happy to stay there.
Stayed 1 night in Sep 2024

8/10 Good

Marion

Liked: Staff & service
Maintenance could be better and house keeping staff need a refresher course on cleaning standards and room security.
Stayed 3 nights in Dec 2024

8/10 Good

Kirk

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under a different name and management since I was last there. Service has gone down hill. The bar is part of the dining room and they are clearly not set up for meaning that. We went into town for drinks and a meal as they clearly were not interested in hosting us. Check in took forever and for some reason a bond had to be held if you didn’t have a credit card. My stay was not enjoysble and I won’t be going back.
Stayed 1 night in Dec 2024

6/10 Okay

Charlotte

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son got sick and the staff were very accommodating and helpful with warming up food at off service hours, and we had our flight cancelled and rebooked for late afternoon, we got a late check out option given the option to leave at the time we needed. I will rate it as an outstanding service!!
Stayed 2 nights in Dec 2024

8/10 Good

Jo-Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back,nest time I go to Rotorua.
I had a great stay, big room,comfy bed, plenty of room and quiet. Great having a kitchen sink instead of just the bathroom sink to do dishes in.
Stayed 3 nights in Dec 2024

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. The only little problem we had was our door quietly clicked all night. We think it was the door. Anyway, it woke up my son a couple of times.
Stayed 1 night in Dec 2024

8/10 Good

sul gi

Stayed 1 night in Dec 2024

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

P

Stayed 1 night in Nov 2024

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Old needs a revamp
Stayed 2 nights in Nov 2024

4/10 Poor

Yiwei

Traveled with group
Liked: Amenities
I had an unpleasant experience with the cleanliness of the bathroom at this hotel. The bathtub was filthy and clearly hadn’t been cleaned properly, as there were several strands of unidentified hair left in it. On top of that, the tissue box in the bathroom was completely empty, which was extremely inconvenient. The overall state of the bathroom was unacceptable and made me feel very uncomfortable and disgusted.
Stayed 1 night in Nov 2024