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Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Exterior
Reception
Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi
Meeting facility
Ballroom

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Housekeeping
$67
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪11 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

7.6 out of 10
Good
(17 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(49 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(10 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for King Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Queen Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

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About this property

Arawa Park Hotel

4-star hotel in Glenholme
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Arawa Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 246 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 229 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, excellent dining options.
Stayed 1 night in May 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elias

Stayed 1 night in May 2025

4/10 Poor

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Better Alternatives

I feel this property isn't well-maintained. Bathrooms don't feel clean and the room we got, which faced the park/parking lot, didn't have a good window insulation. That meant that air entered the room through the old windows, and the A/C didn't work half of the time, and the heater in the room was turned on. The bed felt more like a double than a queen size but regardless, my back hurt after sleeping one night. By comparison, Hana Lodge is top-notch and not that much more expensive.
Stayed 1 night in May 2025

10/10 Excellent

Sriram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious rooms and the professional decor at the restaurant. Loved the breakfast options.
Stayed 1 night in May 2025

8/10 Good

Susan, Auckland

Liked: Cleanliness, staff & service
The stay was good, helpful staff and a good position. A very special mention to the room service, the food was delicious, we had it both nights and everything was fabulous. The quality was one of the best I’ve had anywhere..Thanku Chef!!
Stayed 2 nights in May 2025

2/10 Terrible

ji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Garth

Traveled with partner
Liked: Staff & service, amenities
Grand design, showing it's age a little. Very comfortable bed. Solid 4 star rating
Stayed 1 night in May 2025

2/10 Terrible

Amrik

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enjoyed our meals - dinner and breakfast. Food was well prepared, tasty and well presented. Building was comfortable and clean, if a bit tired.
Stayed 1 night in May 2025

4/10 Poor

K M

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Tired, Dated Basic - a 3 out of 10

Was disappointed with the room - certainly not DELUXE as stated - more like meagre or hardly good enough. Beds were old and saggy - doesnt have some of the things mentioned - no free toiletries, no mini bar, no coffee/tea maker (just some sachets and those supplies were meagre and not replenished - 4 teabags and tiny pottles of milk for 2 days for 2 people. No toaster plates, cutlery or even a dish cloth in the kitchenette. You have to order them from the dining area. Photo's shown are very deceiving - Certainly no flowers on nice bedside tables, no cushions on chair or cute books as shown in the photos. Just the very bare minimums. Lots of scuffed paintwork, worn, moldy or rusty bits in the bathroom Certainly not an 8 out of 10 rating -more like a 3 out of 10 level as it is tired dated and basic.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
The room was large with two king size beds. It was very clean. I liked the spa bath although the jets didn’t work. When I enquired at reception they said they are not fixing the spa baths. It would not be expensive to get a registered electrician to fix several baths at the same time. The QR code for room service didn’t work and there was no menu in the room. The food was really good when it was delivered although the person in room service was ambivalent. I was happy with my stay overall. I have stayed there before. An enjoyable stay overall.
Stayed 2 nights in May 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge with 2 queen beds & plenty of room to move around! Beds were very comfortably & water pressure in shower was perfect. Quick 5 min drive to centre of town or a 20-25 min walk. Service of staff was excellent. I would definitely stay here again.
Stayed 2 nights in May 2025

8/10 Good

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rui

Traveled with family
Stayed 1 night in Apr 2025

6/10 Okay

Paidamoyo

Traveled with family
Liked: Amenities
The place was fairly ok.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Alice

Liked: Cleanliness, staff & service
Rooms great size ,clean . The lack of proper bar staff was an issue..noone to make a cocktail and lack of variety of alcohol choices. Otherwise all good. Food was great
Stayed 1 night in Apr 2025

2/10 Terrible

Gail

Traveled with group
Disliked: Staff & service, property conditions & facilities
Checkin was poor, had to wait as large tour group arrived and there was only one person at the desk. Both lights above beds didn’t work, stains on the floor and the shower had very little pressure. The room although clean enough needs up grading. I wouldn’t go back or recommend to others
Stayed 1 night in Apr 2025

6/10 Okay

Joan

Stayed 2 nights in Apr 2025

6/10 Okay

Sian

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Old and outdated bathrooms that look like they need a serious powerscrub rather than a quick wipedown. Very limited facilities in room such as no microwave. Loud fridge we had to unplug to be able to sleep. Comfy beds though, and good sized room.
Stayed 1 night in Apr 2025

6/10 Okay

paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Okay
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous
Stayed 1 night in Apr 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge, very clean.
Stayed 2 nights in Apr 2025

8/10 Good

Rua

Disliked: Property conditions & facilities
It’s a bit old and tired, good location but needs a Reno.
Stayed 2 nights in Apr 2025