Arawa Park Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arawa Park Hotel

Exterior
View from room
Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi
Reception
King One Bedroom Suite | Minibar, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    12 min walk
  • Government Gardens
    17 min walk
  • Tamaki Maori Village
    18 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

Deluxe King Room

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

King One Bedroom Suite

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Queen Beds

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds, Accessible

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room

  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

King Suite

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 6
  • 3 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Arawa Park Hotel

4-star hotel in Glenholme
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Arawa Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 238 out of 1064 reviews" "
Rating 8 - Good. 359 out of 1064 reviews" "
Rating 6 - Okay. 251 out of 1064 reviews" "
Rating 4 - Poor. 140 out of 1064 reviews" "
Rating 2 - Terrible. 76 out of 1064 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Taiana

Traveled with family
Liked: Cleanliness, staff & service
Loved the staff service, very friendly. Enjoyed our stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Taneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Close and convenient to shopping/take away. Staff are awesome and friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

Linda

Business traveler
Disliked: Cleanliness
Great location, Comfy Beds. But, very tired & dated - cleanliness of room, particularly the bathroom was well below average standard
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service
We are happy with Arawa. The rooms are spacious, water is hot, room is warm. The only suggestion is to offer nicer cafe ambience and buffet breakfast. Normally, guests will go out after breakfast. So, don't worry about lunch and dinner. Focus on the buffet breakfast. God bless Arawa. Don't give up!
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Eloy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2024

6/10 Okay

Roy

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Desmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was handy for what we requied staff were helpful and freindly
Stayed 1 night in Aug 2024

6/10 Okay

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice comphy bed very clean beautiful view from our room. No plates or cutlery in rooms just two cups two teaspoons no teatowels. Grotty electric jug that leaked all over the bench. Staff were friendly. Wasnt for us though as weve stayed in other hotels that do supply plates & cutlery.
Stayed 1 night in Aug 2024

10/10 Excellent

sangkwun

Stayed 1 night in Jul 2024

8/10 Good

Dean

Liked: Staff & service
*
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Pip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great corner bath and huge room with attractive view overlooking race course. Very good value for money. Reception staff excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Hiraina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious, TV is a big screen, beds so comfortable! Also loved the spa and the balcony overlooking the race-course!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ehsanul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel. Spacious room. Friendly and supportive stuff. Convenient location.
Stayed 1 night in Jul 2024

8/10 Good

Martin

Stayed 1 night in Jul 2024

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, will do again.
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Traveled with family
Disliked: Staff & service
noisy ,staff not nice
Stayed 2 nights in Jul 2024

8/10 Good

Kusik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sebastian

Traveled with family
Liked: Cleanliness, staff & service
Confortable
The rooms are very spacious. It is quite old.
Stayed 2 nights in Jul 2024

8/10 Good

Joanne

Traveled with family
Liked: Staff & service
Very spacious room with comfortable beds bathroom clean but very outdated. Easy parking and friendly staff checking in. Just bear in mind walls are paper thin.
Stayed 1 night in Jul 2024

8/10 Good

Jaimi

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel room was very spacious and clean, but hotel is in serious need of a refurb. All of the furniture and appliances are very old/dated. With that being said the beds were very comfortable and it was nice having a small private deck. Room service was very delayed. But staff were friendly. Good value for money overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Lizz

Stayed 1 night in Jul 2024

8/10 Good

Nicola

Traveled with partner
Liked: Staff & service, amenities
Great location, and friendly & helpful staff. The room was really spacious & beds super comfy! However, the room could do with a deep clean & general dusting. The spa pool hadn’t been cleaned in a while & the luggage shelf was uncleaned too. Other than that, a great option for a weekend in Rotorua if you want to stay centrally, with a parking option.
Stayed 2 nights in Jun 2024