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Arawa Park Hotel

Property class: 4

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Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served
View from room
Reception
Meeting facility
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services
$85
includes taxes & fees
May 3 - May 4

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

7.6 out of 10
Good
(19 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

7.6 out of 10
Good
(7 reviews)
  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(58 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for Superior Queen Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

View all photos for King Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

Similar properties

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  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,132 reviews
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About this property

Arawa Park Hotel

4-star hotel in Glenholme
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Arawa Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 223 out of 1003 reviews
Rating 4 - Poor. 103 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mable

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the amenities inside the room weren’t adequate, but more importantly the room didn’t feel clean enough (my daughter and I had a flare up of dust mite allergies)
Stayed 2 nights in Jan 2026

4/10 Poor

Kristine

Disliked: Amenities, property conditions & facilities
The room was massive and the front desk staff were lovely. The reception area is inviting and easy parking. That’s all the positives. The bathroom was mouldy and rotting and the whole hotel gives off a zombie apocalypse vibe. The aircon in the room didn’t work, and if you open the window you’re suffocated by the Sulfur smell. I feel sorry for the staff, it seems like they are understaffed and don’t have the time to attend to the rooms properly - e.g no soap in the bathroom and house keeping forgot to provide new towels which was discovered mid shower at 10pm. The person at the front desk wasn’t able to leave the desk to bring new towels for an hour.
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

8/10 Good

William Glen

Stayed 1 night in Jan 2026

6/10 Okay

Arshdeep Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Room was ok but bathroom was in terrible condition. Bathroom tiles on the wall and floor were loose.
Stayed 1 night in Jan 2026

8/10 Good

Karinna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026

4/10 Poor

Peren

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, the bath wasn't clean, lights were not all working. Needs a tidy up
Stayed 1 night in Dec 2025

8/10 Good

Vishal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have staff to help with the luggage, but the staff clearly said no and pointed me towards the trolley.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Natasha

Disliked: Amenities, property conditions & facilities
The room was a bit sad. Cobwebs outside the windies. The whole hotel is a bit dilapidated and sad. We had a big spa bath in the room which only worked as a tub but my 11 yr old enjoyed it. The breakfast was ok but the coffee ma phone was broken . Close to hot spas though and lots of guests there
Stayed 2 nights in Jan 2026

6/10 Okay

Hamid

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
we didn't have breakfast. We arrived after 3 pm however our room wasn't ready until 4:15 pm. The duty manager Raghav Chopra was not helpful and very low customer service. He asked us to wait for 15 to 20 miniutes however he never came back to us!!!!???? Hotel is very clean and easy access to shopping centre.
Stayed 1 night in Jan 2026

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025

8/10 Good

Meafou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Dec 2025

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the room was appalling.
Stayed 1 night in Dec 2025

4/10 Poor

Taylah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and kind. The room itself was underwhelming, we were placed in a room where the massive bin was directly outside the balcony, the bin was full with rubbish and constant birds coming and going due to the rubbish. We also had health & safety concerns as we had a 4 month old baby with us that we refused to take into the mould infested bathroom in our room. I am very unhappy with the room itself and the atmosphere of the corridors.
Mould
Mould
Mould along ceiling line
Mould around bathtub/shower
Stayed 1 night in Jan 2026

8/10 Good

Atul

Stayed 1 night in Dec 2025

8/10 Good

Aurabind

Traveled with family and small children
Liked: Staff & service
Good location with downtown area within 5 minute drive. Other sites such as the geothermal sites and gondola/luge/zorb are within about 15 minute drive. The room was spacious. A couch would have fit easily and would have been helpful. The hotel is dated and could use some deep cleaning and upgrading. But overall it was convenient with the kids. The front staff were helpful .
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness
The room is very clean but the jacuzzi wasnt working
Stayed 2 nights in Dec 2025

10/10 Excellent

HK

Stayed 1 night in Dec 2025

6/10 Okay

Fan

everything is good
Stayed 1 night in Dec 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from the USA. Clean rooms and common areas. Rooms were very large. AC and ceiling fan kept things cool. Balcony was comfortable and afforded views of the tracts. We did not choose the breakfast as we thought it was a bit pricey. The restaurant dining area was very nice , though and decorated beautifully.
Stayed 1 night in Dec 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean, fabulous breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Maharaia

Stayed 1 night in Nov 2025