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Silver Fern Rotorua Suites & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Point of interest
Honeymoon Suite, Private Pool | View from room
Exterior
Family Suite, 1 Bedroom, Private Pool | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning
  • Laundry

Explore the area

Map
326 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    14 min walk
  • Rotorua Central Mall
    18 min walk
  • Whakarewarewa Thermal Reserve
    1 min drive
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Interconnecting Family Suites

Interconnecting Family Suites | In-room safe, iron/ironing board, free WiFi, bed sheets

Interconnecting Family Suites

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 3 Bedrooms, Kitchen

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, 1 Bedroom, Private Pool

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 1 Bedroom, Private Pool

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 2 Bedrooms, Private Pool

  • 602 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Superior Studio, Private Pool

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite, Private Pool

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite, Private Pool

  • 387 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Family One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Suite

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Three Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Suite

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

Interconnecting Family Suite

  • Sleeps 6
  • 1 Queen Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot Tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1180)
The price is $174
per night
$200 total
includes taxes & fees
Dec 14 - Dec 15
Rydges Rotorua

About this property

Silver Fern Rotorua Suites & Spa

5-star motel in Glenholme
This smoke-free motel features a full-service spa, a snack bar/deli, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa features a full-service spa and complimentary bicycles. The motel offers a snack bar/deli. This 5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified motel also offers spa services, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Silver Fern Rotorua Suites & Spa is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 878 reviews" "
Rating 8 - Good. 229 out of 878 reviews" "
Rating 6 - Okay. 30 out of 878 reviews" "
Rating 4 - Poor. 11 out of 878 reviews" "
Rating 2 - Terrible. 8 out of 878 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, amenities
Goo place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon, Tauranga

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway's enjoy staying at the Silver Fern.
Stayed 2 nights in Aug 2024

10/10 Excellent

KAREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist was amazing, gave such detail definitely would recommend this complex.
Stayed 1 night in Aug 2024

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nothing to add..
Stayed 2 nights in Aug 2024

4/10 Poor

Sara

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Misleading advertising.
Stayed 1 night in Aug 2024

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, amenities
It is very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel
Stayed 1 night in Jul 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great family rooms
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel, handy for all that Rotorua offers.
Stayed 3 nights in Jul 2024

8/10 Good

DELANEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amy, CUYAHOGA FALLS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming facility with a hot tub in the room and many amenities if you choose to eat in. A loveseat to not be limited to the bed or table and chairs. The only two issues we had and were not terrible is that it was very moist in the room unless you left the windows open, which I was taught not to do in winter :) and the second night there was a female running outside yelling help near 9- 9:30 pm. We resisted the thought to actually leave our room and the issue seemed to be resolved between the two individuals- just disconcerting. Nothing much the establishment could do, but thought we were in a safe area. Overall we would considered returning if in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Basie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Mathew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good stay nice location and facilities, windows and curtains could do with attention as they were very damp and dirty.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Stayed 2 nights in Jul 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mayumi

Stayed 1 night in Jul 2024

10/10 Excellent

Consuelo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is dated, but quite comfortable. Dated as in the furniture and decor aren’t brand new but this doesn’t take away from the comfort of the bed and rooms. The staff were super helpful and nice and the rooms are very clean. The bed was just comfortable and the in-room spa was a perfect way to end the day.
Stayed 2 nights in Jul 2024

8/10 Good

Lorretta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room it had everything we needed my husband enjoyed the spa was very relaxing thanks again, we will definitely be back. Mr and Mrs Fred.
Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 😊
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad, Bundall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property but well kept. Stayed in 2 bedroom apartment. Very convenient for families with kids. Kitchenette is useful. Spa in bathroom is a treat after a busy day out. Split unit air-conditioning available. Convenient location, short drive (few minutes) to city centre.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again. The host was very courteous. The suite was lovely and clean, with great facilities and car park right outside the door. Perfect after a long roadie with kids 🙂
Stayed 1 night in Jun 2024

10/10 Excellent

Prue

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, welcoming and helpful. Good size room and we enjoyed the spa bath. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely room
Stayed 1 night in Jun 2024

8/10 Good

Ana-Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how private the spa area was
Stayed 2 nights in May 2024