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Silver Fern Rotorua Suites & Spa

2.0 star property

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Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Family Suite, 1 Bedroom, Private Pool | View from room
Reception
Exterior
Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
326 Fenton Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Skyline Rotorua
    ‪8 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Interconnecting Family Suites

Interconnecting Family Suites | In-room safe, iron/ironing board, free WiFi, bed sheets

Interconnecting Family Suites

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 3 Bedrooms, Kitchen

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, 1 Bedroom, Private Pool

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 1 Bedroom, Private Pool

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 2 Bedrooms, Private Pool

  • 602 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Superior Studio, Private Pool

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite, Private Pool

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite, Private Pool

  • 387 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Family One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive One Bedroom

Bathroom | Free toiletries, hair dryer, towels, soap

Executive One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Suite

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Three Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Suite

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

Interconnecting Family Suite

  • Sleeps 6
  • 1 Queen Bed

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  • Pool
  • Hot Tub
  • Parking included
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4.1 out of 5, Very Good, (1000)
$118 nightly
The price was $131
The price is $118 total
includes taxes & fees
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About this property

Silver Fern Rotorua Suites & Spa

Motel in Glenholme
This smoke-free motel features a full-service spa, a snack bar/deli, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa features a full-service spa and complimentary bicycles. The motel offers a snack bar/deli. A business center is on site.

A computer station is located on site and wireless Internet access is complimentary. This Rotorua motel also offers spa services, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Silver Fern Rotorua Suites & Spa is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 939 reviews
Rating 8 - Good. 245 out of 939 reviews
Rating 6 - Okay. 39 out of 939 reviews
Rating 4 - Poor. 11 out of 939 reviews
Rating 2 - Terrible. 9 out of 939 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay. Large room, with everything we needed,
Stayed 1 night in Feb 2025

6/10 Okay

Raymond

The facility advertises private pools for suites. This is misleading, there are jetted tubs in the suites, there aren’t any pools in this facility
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for what we needed.

Loved the local compostable toiletries provided. Great location since we were mainly visiting the geysers and wood art gallery. The room wasn’t ready when we arrived so we went to eat. It was ready when we got back. We stayed in the honeymoon suite. We used the hot tub which was very relaxing after driving and walking all day. I’d recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. A 5 minute drive into the town centre for dinner. We had a lovely jacuzzi bath which we made the most of. The reception team couldn’t have been more helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Cliff, Brookline

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley Te

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the experience during our stay. The staff were very friendly and ensured we had everything we needed. The honeymoon suite was great, and we enjoyed using the spa.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, Helen the manager was great. Helen went above and beyond our expectation’s Having us feel welcomed even though we arrived later than expected, past regular office hours. The room was clean and spacious and quiet for a good nights sleep. Thank you again Helen for your thoughtfulness.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stay was great, the accommodation made sure we had great internet and worked with us on a late arrival.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located - great place to stay
Stayed 3 nights in Jan 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property and dated but well maintained and clean. Staff were excellent and very helpful. Would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rylan, Tauranga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, big room with spa pool in bathroom. Lots of parking and very close to the shops
Stayed 2 nights in Jan 2025

10/10 Excellent

Dick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay here. The staff was incredibly accommodating of us and our needs, especially Antony, who helped us coordinate our late check-in and ensured us a large parking spot for our 12-seater van. Everyone we interacted with was so friendly and helpful, and made our trip smooth, comfortable, and personal. The rooms themselves were spacious and comfortable, and we appreciated the private spas in each room. This was a great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable little hideaway

Fabulous little place central to everything in Rotorua. Very comfortable rooms and lovely staff. We loved our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nitchanan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joe

Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Traveled with family
Stayed 3 nights in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the receptionist very friendly and helpful. The room was clean and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed just a night and the rooms were absolutely fine for that. Lighting inside them could have been better, and there were a few mosquitoes
Stayed 1 night in Dec 2024

10/10 Excellent

Lekh, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Drove on Xmas eve to provide us with towels. Other staff also very helpful and friendly. Very happy with the property, location and people taking care of the hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Naveen

Traveled with family
Overpriced for old place
Stayed 2 nights in Dec 2024

8/10 Good

Shayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, clean and had friendly staff
Stayed 1 night in Dec 2024