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Silver Fern Rotorua Suites & Spa

5.0 star property

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Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Exterior
Family Suite, 1 Bedroom, Private Pool | View from room
Honeymoon Suite, Private Pool | View from room
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
326 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    ‪14 min walk‬
  • Rotorua Central Mall
    ‪18 min walk‬
  • Whakarewarewa Thermal Reserve
    ‪1 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Interconnecting Family Suites

Interconnecting Family Suites | In-room safe, iron/ironing board, free WiFi, bed sheets

Interconnecting Family Suites

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 3 Bedrooms, Kitchen

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, 1 Bedroom, Private Pool

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 1 Bedroom, Private Pool

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 2 Bedrooms, Private Pool

  • 602 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Superior Studio, Private Pool

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite, Private Pool

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite, Private Pool

  • 387 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Family One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive One Bedroom

Bathroom | Free toiletries, hair dryer, towels, soap

Executive One Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Suite

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Three Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Suite

  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

Interconnecting Family Suite

  • Sleeps 6
  • 1 Queen Bed

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1003)
The price is $155
per night
$178 total
includes taxes & fees
Feb 19 - Feb 20
Rydges Rotorua

About this property

Silver Fern Rotorua Suites & Spa

5-star motel in Glenholme
This smoke-free motel features a full-service spa, a snack bar/deli, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa features a full-service spa and complimentary bicycles. The motel offers a snack bar/deli. This 5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified motel also offers spa services, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Silver Fern Rotorua Suites & Spa is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 913 reviews
Rating 8 - Good. 240 out of 913 reviews
Rating 6 - Okay. 35 out of 913 reviews
Rating 4 - Poor. 11 out of 913 reviews
Rating 2 - Terrible. 8 out of 913 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cherie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Spa pool. The guy showed us to the room and I should of got him to turn the TV on the channels. This happens in every motel we go to - or is it just us that not use to complicated technology....lol. We couldn't get the TV to work, but that was "okay" as we were tired and slept. I did ring 0 but was out of hours and left a message—never mind. All in all, we loved the room - spa room could do with abit of a wash down though.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful! Very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet. Close to tourist attractions, shops. Staff were friendly and helpful. The bathroom is very spacious and light.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

6/10 Okay

Shubham

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff is just great. No question about their hospitality. The only downside was black mould in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spa
The hotel and spa tubs are amazing. The overall experience was as expected. The only improvement to suggest is to upsize their beds in the 2 bedroom suits as queen size bed was quite small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nadezda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids, really convenient, safe and comfortable. We had a bit of issue with sofa bed but manager tried to sort this out for us and we are really appreciative of kindness and care. Definitely will stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The Hosts were fantastic, helpful and friendly. Will atay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, we booked the honeymoon suite and it did not disappoint. We also booked massages but since it’s right by the main road (which is like hotel row) it was kind of loud with traffic noise and not as relaxing as I’d usually experience in a “spa”. The availability of staff was also a bit limited which means we had to wait until like 8 am to go ask them questions etc. it worked out but as early risers a bit frustrating. There’s also nothing around except other hotels, they even advertise to Uber eats to your hotel room. But eat street was about a ten minute drive away and that had lots of amazing options for food and drink. Parking was also plentiful and easy. Overall I’d stay again, but I’d probably book the honeymoon suite again even if it’s not our honeymoon next time, it was lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from the time we arrived. Super friendly staff and very helpful. Room was everything we needed. Will definitely book again when we’re in Rotorua next
Stayed 1 night in Jul 2024

10/10 Excellent

Min Swee, PETALING JAYA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very welcoming and friendly
Stayed 1 night in Sep 2024

8/10 Good

Eunice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was quite big and very clean. The kitchen was equipped with the basics, along with coffee capsules, tea selections and milk. We stayed in the shoulder season, in September, and we found the room very cold, even with the heating unit turned up to 26 (normal for us would be 20). The bathroom is very long and the whirlpool tub was an excellent upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. The parking was well designed. The room it self was good, cozy. Only had a problem with the coffee machine which could be cleaned more regularly. But further it was great. Loved the bath.
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, amenities
Goo place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon, Tauranga

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway's enjoy staying at the Silver Fern.
Stayed 2 nights in Aug 2024

10/10 Excellent

KAREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist was amazing, gave such detail definitely would recommend this complex.
Stayed 1 night in Aug 2024

6/10 Okay

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nothing to add..
Stayed 2 nights in Aug 2024

4/10 Poor

Sara

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Misleading advertising.
Stayed 1 night in Aug 2024

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, amenities
It is very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel
Stayed 1 night in Jul 2024