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Family Suite, 2 Bedrooms, Private Pool

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 1 Bedroom, Private Pool

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Studio, Private Pool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Interconnecting Family Suites

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Suite, 3 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Suite, 1 Bedroom, Private Pool

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Silver Fern Rotorua Suites & Spa features a full-service spa and complimentary bicycles. The motel offers a snack bar/deli. This 5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified motel also offers spa services, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Silver Fern Rotorua Suites & Spa is a smoke-free property.

  • Barbecue grill(s)
  • Full-service spa
  • Front desk (limited hours)
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 25
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Garden
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Room Amenities

Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • In-room climate control (air conditioning)
  • Microwave
  • Premium TV channels
  • DVD player
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • iPod docking station
  • Balcony or patio
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa Services

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Hot tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Nearby Activities

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Ziplining nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve high chair

This property accepts credit cards, debit cards, mobile payments, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, and mobile payments.

Cashless payment methods are available for all transactions.

Mobile payments

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Front desk opens daily at 8:00 AM

Front desk closes daily at 8:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the motel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Silver Fern Accommodation
  • Silver Fern Accommodation Motel
  • Silver Fern Accommodation Motel Rotorua
  • Silver Fern Accommodation Rotorua
  • Silver Fern Rotorua Hotel Rotorua
  • Silver Fern Rotorua Hotel
  • Silver Fern Accommodation Spa
  • Silver Fern Rotorua Suites &
  • Silver Fern Accommodation Spa
  • Silver Fern Rotorua Suites Spa
  • Silver Fern Rotorua Suites & Spa Motel
  • Silver Fern Rotorua Suites & Spa Rotorua
  • Silver Fern Rotorua Suites & Spa Motel Rotorua

Awards & Affiliations

Eco-Certified Property

This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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