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Sudima Lake Rotorua

4.0 star property

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Photo gallery for Sudima Lake Rotorua

Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Air conditioning
$111
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
1000 Eruera Street, Rotorua, 3201
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Skyline Rotorua
    ‪7 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Family

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin | 1 bedroom, in-room safe, desk, laptop workspace

Classic Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, desk, laptop workspace

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | 1 bedroom, in-room safe, desk, laptop workspace

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | 1 bedroom, in-room safe, desk, laptop workspace

Accessible King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple

  • Sleeps 3

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 3

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 3

View all photos for Accessible King

1 bedroom, in-room safe, desk, laptop workspace

Accessible King

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Classic Family

Spa

Classic Family

  • Sleeps 3

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Family

  • Sleeps 3

View all photos for Classic Twin

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin

  • Sleeps 3

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About this property

Sudima Lake Rotorua

4-star Rotorua hotel walkable to Lake Rotorua
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3477 square feet (323 square meters) include conference space. This eco-certified hotel also offers an indoor pool, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Sudima Lake Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Okareka Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1002 reviews
Rating 8 - Good. 409 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in May 2025

6/10 Okay

François

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good
Stayed 2 nights in May 2025

10/10 Excellent

Simone

Stayed 4 nights in May 2025

8/10 Good

Debbie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The family room we first were given was mouldy and musty causing asthma flare. This room/ is not suitable for guests. I had booked a double room but offered the family which i agreed too. However, the staff were very helpful and moved us quickly the next day when requested. The rest of our stay was very comfortable, convienient and staff friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

sarah

Traveled with family
Lake view
Stayed 1 night in May 2025

8/10 Good

Paul, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All OK as we were only overnighting whilst driving to Wellington.
Stayed 1 night in May 2025

6/10 Okay

Terence

Stayed 1 night in Apr 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent to stay in and we would definitely come back. The room had a great view and was clean and comfortable. We could walk to most things and the room was lovely and quiet.The only feed forward we would have is maybe more than only two glasses and cups in the room and to check that things like toilet paper were replaced as there was only one roll for our stay. However the housekeeping staff were friendly and it wasn’t an issue to ask for these things. Thank you for a lovely stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sanjana, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay it was perfect
Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis

Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience didn’t smell the town either which was a plus lol
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel with great breakfast. Good restaurant and bar.A bit out of the way but still only a 15 min walk to town and restaurants. Located on a lake. There are hotels closer but this worked out nonetheless.

4/10 Poor

Jasmine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff are friendly, the room smelt of mildew or mold. It hadn't been dusted in a while as the surfaces (ie. On top of the fan and light switches) were visibly dusty. The sheets were clean. The pool wasn't reflective of what was shown in the pictures.
Stayed 1 night in Mar 2025

8/10 Good

Johnathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was average and not well sound proofed. Smokers and people talking when walking to their room was disruptive. It is nice and handy to town
Stayed 1 night in Mar 2025

6/10 Okay

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service
The place just needs a makeover, great spot
Stayed 2 nights in Mar 2025

6/10 Okay

Hiroko

Traveled with family
Liked: Staff & service
The staffs are friendly . The hotel building is old but the room is ok . The safety box was broken .
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Davin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all round. Cocktails were especially good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne, Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!
Stayed 2 nights in Feb 2025

6/10 Okay

David

Stayed 3 nights in Feb 2025

8/10 Good

John David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.
Stayed 1 night in Feb 2025