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Sudima Lake Rotorua

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sudima Lake Rotorua

Pool
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Government Gardens
    5 min walk
  • Polynesian Spa
    5 min walk
  • Tamaki Maori Village
    5 min walk
  • Rotorua (ROT-Rotorua Regional)
    12 min drive

Room options

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout drapes

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout drapes

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, blackout drapes

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | In-room safe, desk, laptop workspace, blackout drapes

Accessible King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot Tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1180)
The price is $174
per night
$200 total
includes taxes & fees
Dec 14 - Dec 15
Rydges Rotorua

About this property

Sudima Lake Rotorua

4-star Rotorua hotel walkable to Polynesian Spa
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3477 square feet (323 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Sudima Lake Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Okareka Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 1024 reviews" "
Rating 8 - Good. 428 out of 1024 reviews" "
Rating 6 - Okay. 195 out of 1024 reviews" "
Rating 4 - Poor. 78 out of 1024 reviews" "
Rating 2 - Terrible. 31 out of 1024 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service
It would have been helpful to have a microwave in the room to heat up breakfast/food etc. Melody at the front desk really stood out to us as she had such an awesome energy about her and was so easy to talk to. She was so nice to talk to throughout our stay :-)
Stayed 2 nights in Aug 2024

6/10 Okay

Glenn

Traveled with partner
Liked: Staff & service
The pool was out of commission
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Wei

Stayed 2 nights in Jul 2024

8/10 Good

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Rotovegas
Nice place to stay, happy with location
Stayed 1 night in Jul 2024

6/10 Okay

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Room 427 and the street & carpark noise outside was very loud and woke us up multiple times.
Stayed 2 nights in Jul 2024

6/10 Okay

Kuldeep

Disliked: Cleanliness, staff & service
parking issue
Stayed 1 night in Jul 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

Avneil

Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Polynesian Pools and lovely walk around lake. Breakfast expensive and muffins not fresh.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, we arrived early, so they switched rooms so we could check in early. Very clean and tidy an enjoyable stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Satish

Stayed 2 nights in Jun 2024

6/10 Okay

Graeme

Liked: Staff & service
Disliked: Property conditions & facilities
Major Construction on Site
Hotel has major building construction work being completed. It would have been nice to be told that BEFORE we booked the room. The heated pool was also closed & the Wi Fi didn’t work properly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Bronwyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and appreciated
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The rooms we stayed in were a bit tired. Not very sound proof, lots of chatting from other guests meeting out side our room to catch a bus. Low quality mattress on the bed.
Stayed 1 night in May 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Nancy

Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service
No gym on property, elevator didn’t work upon my arrival (worked later). The staff were heplful. The location is central to many sites.
Stayed 2 nights in May 2024