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Sudima Lake Rotorua

4.0 star property

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Photo gallery for Sudima Lake Rotorua

Indoor pool
Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Government Gardens
    ‪5 min walk‬
  • Polynesian Spa
    ‪5 min walk‬
  • Tamaki Maori Village
    ‪5 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout drapes

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout drapes

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, blackout drapes

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | In-room safe, desk, laptop workspace, blackout drapes

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout drapes

Classic Triple

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible King

In-room safe, desk, laptop workspace, blackout drapes

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family

Spa

Classic Family

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Family

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Twin

In-room safe, desk, laptop workspace, blackout drapes

Classic Twin

  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1003)
The price is $155
per night
$178 total
includes taxes & fees
Feb 19 - Feb 20
Rydges Rotorua

About this property

Sudima Lake Rotorua

4-star Rotorua hotel walkable to Polynesian Spa
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3477 square feet (323 square meters) include conference space. This eco-certified hotel also offers an indoor pool, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Sudima Lake Rotorua is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Okareka Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 284 out of 1000 reviews
Rating 8 - Good. 413 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Joseph Peter

Business traveler
Liked: Staff & service
Decent hotel but room appeared dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, staff kind and attentive, the lake was gorgeous. T
Stayed 2 nights in Oct 2024

4/10 Poor

Paul

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We liked the location. We had an "upgrade"from what we booked because we suspect they needed extra room for teams that were booked in. The "upgrade" was a pokey little room that was old and tiny. The facilities inside the room were poor. will not stay again
Stayed 2 nights in Oct 2024

8/10 Good

Umair

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Rowena

Would recommend and definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, though the view over other lower roofing was pretty ugly, but who stands looking out the window when all of Rotorua is outside. This hotel had the friendliest staff everywhere we went, from the front counter check-in and occasional chat, the restaurant and bar staff. It made it such a comfortable place to be in at the start and end of every day. We could walk to the Polynesian Baths, and the city streets, so the location was great. We would definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiago

Stayed 1 night in Sep 2024

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service
It would have been helpful to have a microwave in the room to heat up breakfast/food etc. Melody at the front desk really stood out to us as she had such an awesome energy about her and was so easy to talk to. She was so nice to talk to throughout our stay :-)
Stayed 2 nights in Aug 2024

6/10 Okay

Glenn

Traveled with partner
Liked: Staff & service
The pool was out of commission
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Wei

Stayed 2 nights in Jul 2024

8/10 Good

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Rotovegas
Nice place to stay, happy with location
Stayed 1 night in Jul 2024

6/10 Okay

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Room 427 and the street & carpark noise outside was very loud and woke us up multiple times.
Stayed 2 nights in Jul 2024

6/10 Okay

Kuldeep

Disliked: Cleanliness, staff & service
parking issue
Stayed 1 night in Jul 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

Avneil

Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Polynesian Pools and lovely walk around lake. Breakfast expensive and muffins not fresh.
Stayed 2 nights in Jun 2024