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Tuscany Villas Rotorua

4.0 star property

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December 2024
January 2025

Photo gallery for Tuscany Villas Rotorua

Outdoor pool
Interior
Deluxe studio spa suite | Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Fridge, microwave
Jetted tub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Gym
  • Pool
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
280 Fenton St, Rotorua, 3010
  • Rotorua Central Mall
    13 min walk
  • Government Gardens
    18 min walk
  • Whakarewarewa: The Living Maori Village
    18 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Two Bedroom Spa Suite

Two Bedroom Spa Suite | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Two Bedroom Spa Suite

  • 646 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for One bedroom spa suite for four

One bedroom spa suite for four | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

One bedroom spa suite for four

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for One bedroom spa suite for three

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

One bedroom spa suite for three

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe studio spa suite

Deluxe studio spa suite | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Deluxe studio spa suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Spa in main bedroom)

Executive Studio (Spa in main bedroom) | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Executive Studio (Spa in main bedroom)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury One Bedroom Spa Suite for two

Free toiletries, hair dryer, towels

Luxury One Bedroom Spa Suite for two

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Private kitchen

Kings On Peace

Hot Tub
Kitchen
Washer
Dryer
5.0 out of 5, Exceptional, (193)
The price is $193
per night
$222 total
includes taxes & fees
Dec 16 - Dec 17
Kings On Peace

About this property

Tuscany Villas Rotorua

4-star hotel in Glenholme
This smoke-free hotel features an outdoor pool, a fitness center, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and a garden.
Tuscany Villas Rotorua offers 28 accommodations with DVD players and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Tuscany Villas Rotorua features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Complimentary self parking is available on site.

Tuscany Villas Rotorua is a smoke-free property.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in fee: NZD 50 for check-in after 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8:30 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities will be closed during June, July, and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per day
Cribs (infant beds) are available for NZD 10.0 per day

Property payment types

Important information

Optional extras

  • Late check-in fee: NZD 50 for check-in after 9 PM
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 25.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Tuscany Villas Heritage Boutique
Tuscany Villas Heritage Boutique Hotel
Tuscany Villas Heritage Boutique Hotel Rotorua Collection
Tuscany Villas Rotorua Heritage Collection Hotel
Tuscany Villas Rotorua Heritage Boutique Collection Hotel
Tuscany Villas Heritage Boutique Collection Hotel
Tuscany Villas Heritage Boutique Collection
Tuscany Villas Heritage Collection Hotel
Tuscany Villas Heritage Collection
Tuscany Villas Rotorua Heritage Collection Hotel
Tuscany Villas Heritage Collection Hotel
Tuscany Villas Rotorua Heritage Collection
Tuscany Villas Heritage Collection
Hotel Tuscany Villas Rotorua - Heritage Collection Rotorua
Rotorua Tuscany Villas Rotorua - Heritage Collection Hotel
Hotel Tuscany Villas Rotorua - Heritage Collection
Tuscany Villas Rotorua - Heritage Collection Rotorua
Tuscany Villas Rotorua Heritage Boutique Collection
Tuscany Heritage Collection
Tuscany Villas Rotorua Hotel
Tuscany Villas Rotorua Rotorua
Tuscany Villas Rotorua Hotel Rotorua
Tuscany Villas Rotorua Heritage Collection

Tuscany Villas Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 456 reviews" "
Rating 8 - Good. 171 out of 456 reviews" "
Rating 6 - Okay. 39 out of 456 reviews" "
Rating 4 - Poor. 12 out of 456 reviews" "
Rating 2 - Terrible. 5 out of 456 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location nice staff room was nice and clean Great spa bath
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ok place - the pool was definitely a disappointment just from the size and location - right beside the street - works well if you don’t want it used! It didn’t tempt us!
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Tuscany was poor - no air conditioning therefore much outside noise due to having to leave the window open, saggy hide-a-bed, slow Internet. The owners transferred us to their sister property, Emerald Spa, and it had everything Tuscany did not.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

MARCUS

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
tay at Tuscany Villas
Comfortable stay although fan didn't work, which was promptly replaced. New fan made lots of noise but didn't move a lot of air Lots of hair on the floor in the bathroom, which was a bit off putting. Otherwise okay
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and fairly clean rooms. Lack of AC is a bit inconvenient during hot days.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were delightful, room was good, really enjoyed the spa bath. Only thing that bothered us slightly was no aircon in room, ceiling fan didnt really help much in the heat. Overall pretty clean although we did note a fair bit of mold under the rim of toilet. Good location an pretty quiet. We would be happy to return again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Only thing tuscan is the heat!!
Wasnt the warmest welcome as they hadn't got my details printed off and once they had there were no niceties or info given about the place. Room was very hot and there was no air con. Ceiling Fan and free standing fan dud nothing but create noise and it was hard to sleep. If I opened the windows the loud TV from the room across from me (who had doors and windows open) was very annoying plus lots of flies came in and there was no fly spray. Great that there was sky TV but the TV kept turning off or losing signal. Had to turn the box and and off to get it back on. The room was large and had a good layout, but the kitchen wasn't equipped with a salad bowl or large glasses like most motels who advertise kitchenettes. Good proximity to 2 supermarkets if you are looking to self cater. The Gym room is a box and again no air con. Not really a gym, more a room with a treadmill an old bike and silly ab circle Pro. U Could only have 2 people max in there. Wouldn't say I'd stay again.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful quiet motel and across the road is urbano restaurant, the best food ive eaten ever
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Bit tired and shabby. Staff seemed disinterested
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and walking distance to the City Centre.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location clean and tidy good parking hgood beds and sheets
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room seemed only half groomed if that. We didn't;t realise till late at night that the bed was missing sheets and pillowcases. There were no towels and the coffee was not stocked up from the last guests. On top of that the plunger still had the lasts persons coffee in but put back on the shelf - eeeew.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated having the small kitchen and separate room. We stayed over Christmas and this was important as there were limited restaurants open during that time.
Stayed 3 nights in Dec 2019

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except no air conditioner. There are celling fan and floor fan, take a little time to sleep.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tired and needed maintenance. The bathroom had only one plug, cracks in the toilet cistern and holes that were filled in the wall werent finished. The extraction didnt work so the steam filled the room. Beds werent made just tidied, dust in all the tables, no drawers for clothes and only 2 coat hangers in an open cupboard. Condensation on the windows in the morning was really bad as no air conditioning.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Was comfy apart from a few things, being the spa did not work but still had a relaxing soak and the 2nd there was a lot of hair around the place (fridge, bathroom and on the sheets)... Staff are very friendly...
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice unit for the price. Staff friendly anf helpful
Stayed 1 night in Dec 2019