VR Rotorua Lake Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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King Room, Lake View | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Lake

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
366 State Highway 33, Mourea, 3074
  • Lake Rotoiti
    2 min walk
  • Hell's Gate and Wai Ora Spa
    6 min drive
  • Lake Rotoiti Hot Pools
    13 min drive
  • Rotorua (ROT-Rotorua Regional)
    8 min drive

Room options

Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Garden View

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

King Room, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room, Lake View

  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite with Spa

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room with Lake View

  • Sleeps 2
  • 2 Queen Beds

King Room With Garden View

  • Sleeps 2
  • 1 King Bed

Twin Room with Garden View

  • Sleeps 2
  • 2 Queen Beds

Queen Room - Disability Access

  • Sleeps 2
  • 1 Queen Bed

King Room with Lake View

  • Sleeps 2
  • 1 King Bed

Executive Suite with Lake View

  • Sleeps 2
  • 1 King Bed

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About this property

VR Rotorua Lake Resort

4.5-star Mourea hotel with marina
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An outdoor tennis court and a marina are featured at the hotel. 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

VR Rotorua Lake Resort features a marina, 2 spa tubs, an outdoor tennis court, and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite uncovered self parking is complimentary.

VR Rotorua Lake Resort is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Grill - This restaurant serves breakfast, dinner, and light fare.
The Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Grill

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sail boat
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

VR Rotorua Lake Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1036 reviews" "
Rating 8 - Good. 339 out of 1036 reviews" "
Rating 6 - Okay. 151 out of 1036 reviews" "
Rating 4 - Poor. 64 out of 1036 reviews" "
Rating 2 - Terrible. 25 out of 1036 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Good location, place is a little dated, leaking tap, light hanging out of roof in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahealani, Volcano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, pretty views and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our original rooms were unavailable due to a water leak, however the manager went above and beyond to accommodate our group of 7 adults. All of the staff were absolutely lovely and the room was perfect. Thanks team! Would definitely stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Jakobus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful area. Nice clean room, but really needs maintenance and cleaning in front of entrance doors
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property, will be booking for our family holiday nexf year :D
Stayed 1 night in Aug 2024

6/10 Okay

Tomasi

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location was convenient 💯
Stayed 3 nights in Jul 2024

6/10 Okay

Craig

Traveled with family
Very tired property, inside & out
Stayed 2 nights in Jul 2024

8/10 Good

Jamie

Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property was clean, though quite rundown and not indicative of the pictures or description. The staff gave limited service and room was not prepared for arrival. They did not have adequate staffing for the peak period and cited more than once that we would have to wait for service due to being at capacity. Whilst the property was clearly quite stunning when originally built, it is lacking now.
Stayed 1 night in Jul 2024

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Lovely spot. Very comfortable room. Staff were lovely. Water wasn’t real hot. Not many food places around but hamburgers and chips from side store at the mini market were the best we have had for ages.3 minute walk down the road. Great place to stay to visit Okere falls.
Stayed 1 night in Jul 2024

10/10 Excellent

Atichat

Stayed 1 night in Jun 2024

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First let me start by saying the staff at VR Resort in Rotorua was amazing, but the facilities are in dire need of cleaning and maintenance. At one point in time I could see this was a pristine hotel, but as we walked into our room the drapes had mold, the comforter had bleach stains, the closet door handle came off and the lamp broke in half as we went to turn it on. We decided to go to the sauna and the ceiling had white mold growing. The more we looked around the more we noticed minor fixes that would have improved the visual representation that the facilities were cared for. In addition, cleanliness is a factor, having garbage left in the hallways is not a good representation and guest laundry areas have to be cleaned if they are opened to guest.
Stayed 2 nights in Jul 2024

6/10 Okay

Marion

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are a little dated, the bathrooms could do with an overhaul other than that was pretty good, warm, tidy, with auitable amenities
Stayed 1 night in Jun 2024

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake
Stayed 1 night in Jun 2024

8/10 Good

Islaam

Traveled with partner
I liked the location . Peace and quite out of city environment. Good place to relax.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kulu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 1 night in May 2024

6/10 Okay

Eryn

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property is clearly older and while that is not necessarily a problem, there is some maintenance that needs to be addressed. There was very noticeable water damage to the sealing of the shower and the sink faucet was loose enough to move around whenever you touch it even lightly. The hot water kettle kept turning off (which is fine if you keep turning it back on) but it had a smell that I wasn’t a fan of. The staff was kind and helpful when we saw them but this is a very large building (apparently part time-share) and only spoke to a couple of people the two days we were there. Overall, the beds were soft, the water pressure was good, and the room was okay for the price. If it were a little closer to the city or the property was in a little better condition it would have been solid.
Stayed 2 nights in May 2024

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service
The hotel setting is wonderful it’s nicely situated on a lake and is in a very quiet location. Mostly things were good although the property is definitely showing its age. Needs a little TLC.
Stayed 3 nights in Mar 2024

10/10 Excellent

ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property
Stayed 1 night in May 2024

10/10 Excellent

Blake

Business traveler
Liked: Cleanliness, staff & service, amenities
VR Rotorua is a great resort. It may be an old building however the rooms are spacious and the beds are comfy! I would definitely stay at this property again without hesitation
Stayed 1 night in May 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service
Overall value for money was ok. We would stay there again. It was clean but the bathroom was old and tired and needed a deep surface clean/scrub. I'm not sure it really meets its 4 star rating. The taps in the bathroom and the shower did not have hot and cold identifiers on the them. The plug didn't have a centre piece for pulling it out of the plug hole. We had to hunt through every cupboard to find things. Nothing was labelled - and there were no instructions about where things were. The bed, carpet and curtains were fresh and new looking. The bed was very comfortable and temperature control easy with the heat pump. The wine glasses were not matching ( a small detail I know - but its not what you would expect in a 4 star rated hotel). TV was excellent and had a good range of channels, Wifi was excellent and there was ample extra lighting and charger/usb plugs. Check in and out was easy. Staff were pleasant enough. The grounds look a bit tired but coming in to winter that isn't surprising.
Stayed 1 night in May 2024

6/10 Okay

laurent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was helpful but facilities are showing signs of aging. Laundry was not working
Stayed 2 nights in May 2024

10/10 Excellent

Judi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean, out of the way so quiet and peaceful. Staff wonderful and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024