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VR Rotorua Lake Resort

4.5 star property

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Photo gallery for VR Rotorua Lake Resort

View from property
Lobby sitting area
Double Room | In-room safe, desk, laptop workspace, blackout drapes
Property grounds
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
366 State Highway 33, Mourea, 3074
  • Hell's Gate and Wai Ora Spa
    ‪7 min drive‬
  • Polynesian Spa
    ‪17 min drive‬
  • Skyline Rotorua
    ‪23 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, blackout drapes

Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Garden View

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, Garden View

In-room safe, desk, laptop workspace, blackout drapes

King Room, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Lake View

King Room, Lake View | In-room safe, desk, laptop workspace, blackout drapes

King Room, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Lake View

  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite with Spa

Executive Suite with Spa | In-room safe, desk, laptop workspace, blackout drapes

Executive Suite with Spa

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room with Lake View

In-room safe, desk, laptop workspace, blackout drapes

Twin Room with Lake View

  • Sleeps 2
  • 2 Queen Beds

View all photos for King Room With Garden View

In-room safe, desk, laptop workspace, blackout drapes

King Room With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room with Garden View

In-room safe, desk, laptop workspace, blackout drapes

Twin Room with Garden View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Queen Room - Disability Access

In-room safe, desk, laptop workspace, blackout drapes

Queen Room - Disability Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room with Lake View

In-room safe, desk, laptop workspace, blackout drapes

King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite with Lake View

In-room safe, desk, laptop workspace, blackout drapes

Executive Suite with Lake View

  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 1 King Bed, Valley View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Rydges Rotorua

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1001)
$107 nightly
The price was $143
The price is $107 total
includes taxes & fees
Rydges Rotorua

About this property

VR Rotorua Lake Resort

4.5-star Mourea hotel with marina
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An outdoor tennis court and a marina are featured at the hotel. 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

VR Rotorua Lake Resort features a marina, 2 hot tubs, an outdoor tennis court, and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite uncovered self parking is complimentary.

VR Rotorua Lake Resort is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Grill - This restaurant serves breakfast, dinner, and light fare.
The Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Grill

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sail boat
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

VR Rotorua Lake Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Valerie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There were many maintenance items needed for our room, which I noted for the Reception staff. However, none of these was attended to until I gave a reminder 24 hours later. The door to the balcony would not lock, hence my unsafe rating. We were unimpressed with the breakfast and dinner, largely on account of the unpleasant "concierge" on duty. The choice of food available was rather limited. We got the impression that we would have fared better had we been members of a non-English speaking tourist coach party.
Stayed 3 nights in Feb 2025

4/10 Poor

David, St. Albert

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room was pretty clean and the bed was comfortable. Sadly that’s the only good part. The whole place seemed neglected and run down. Paint was peeling on the bathroom walls, dead dragonflies in the hallway windowsills. It was probably a lovely property 20 years ago but it has not been maintained. Even the patio furniture by the lake is in need of replacement. We weren’t expecting top luxury, but we didn’t feel it was worth the money we paid.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Facilties and park grounds were impressive nicely landscaped and motel unit was great.Dinner at restaurant was great and excellent service . Very enjoyable stay.
Early morning View from motel unit
Stayed 1 night in Feb 2025

10/10 Excellent

Ty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was pretty clean. It is a little bit outside of Rotorua but priced well. The place could use an update but it was clean and the staff was nice. I have stayed better places but have stayed at worse.
Stayed 1 night in Feb 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Rebecca

Stayed 1 night in Jan 2025

6/10 Okay

Darwyyn

Liked: Staff & service
The property is in a nice spot and the staff are nice, but it is a little dated. Also, the only accessible outlet by the desk was far from the desk and under the aircon, which was dripping over the outlet. I ended up using an extension cord to reach the outlet by the bed across the room, but it was a stretch.
Stayed 2 nights in Jan 2025

8/10 Good

Zachry, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great lake location.
Stayed 3 nights in Jan 2025

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities

Poor 3night stay

It started with a dirty carpet at reception, for a supposedly ( wedding and conference centre) there was cobwebs around the windows, hallways and stairs were very tired. Window frames and wooden blinds were stained and scorched with the sun. Also in the rooms our sink and toilet was stained. Very limited staff, had to ring a bell in the bar if you wanted a drink, never saw anyone at reception over our three night stay other than check in/out. Overall just very untidy around the building, I’m never one to complain but I would seriously never stay there again and wouldn’t wish anyone else to do so either ( you have been warned).
Stayed 3 nights in Jan 2025

8/10 Good

Roxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, 15 minutes away from down town Rotorua. View front of the lake, friendly staff. It requires some upgrades, but room was very comfy and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Prashant

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are really old. Bathroom/toilet have a huge opening which can be seen from the bedroom/room. I would not recommend this place to anyone, picture on the websites are highly misleading.
Stayed 2 nights in Jan 2025

4/10 Poor

Jin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Aaron

Traveled with family
Disliked: Staff & service, amenities
They say they staff the front desk until 10:30pm, but they don’t. They never answered the phone even once when we called during the time the desk was supposed to be staffed. Forget it if there is something wrong with your room - ours was missing a remote for the HVAC, and the other room we booked the water came out of both taps HOT HOT HOT. There was no help to be found. It was like accidentally stumbling into a ghost hotel with no staff. Uber does not want to come there, because it’s a 20-25 minute drive to get there. So we wound up waiting 30 minutes for an Uber the first time, then we wised up and ordered the Uber at a specific time so that we knew we could get a ride. The pool is not heated. Breakfast was a typical hotel buffet breakfast - which might be the best thing we can say about the place. We wouldn’t stay there, again. The staff we did manage to find and interact with were polite. I felt sorry for them, because every single person who checked out while we were sitting in the lobby had something wrong with their room.
Stayed 2 nights in Dec 2024

6/10 Okay

Antoinette

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Some of the furniture was broken and the fridge only worked half the time. Otherwise a nice relaxing place to be. Hot tub w jets was nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay Dharmendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Rotorua

The location of the hotel is very beautiful, just by the lake. We got a lake view unit and we enjoyed that in our stay. The hotel also offered kayaking, which we did in the lake and enjoyed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Andre

Stayed 1 night in Nov 2024

2/10 Terrible

Elizabeth

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wall paint chipped and coming off. What appeared and smelled like mold was around our shower heads and ceiling of the bathroom. No greeting or acknowledgment at the door from staff or help with bags (we were on the second floor and there is no elevator). When we arrived to check in there were no other cars in the parking lot or people to be seen but they told us we had to wait for our room be cleaned.
Stayed 1 night in Dec 2024

4/10 Poor

Alba

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

The reception desk was not occupied, but friendly staff once we could locate yhem. Rooms were not ready and in need of a deep clean, no milk or soap in our room. Water is undrinkable. The facility is really very tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Panagiotis

Stayed 1 night in Dec 2024

6/10 Okay

Denton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was okay , nothing great , not very clean . Bedding was clean at least . Cutlery wasn’t changed over with new cups.
Stayed 2 nights in Nov 2024

6/10 Okay

Arvinder

Liked: Staff & service
Disliked: Property conditions & facilities
Surrounding and views are amazing.....very beautiful, elaxing and greenary around...amzing view of sunrise . Cleaniless was average...our room was quite dusty.bathroom need renovation
Stayed 1 night in Nov 2024