VR Rotorua Lake Resort

4.5 star property

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Photo gallery for VR Rotorua Lake Resort

View from property
Lake
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Property grounds
Double Room | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
366 State Highway 33, Mourea, 3074
  • Lake Rotoiti
    ‪2 min walk‬
  • Hell's Gate and Wai Ora Spa
    ‪6 min drive‬
  • Lake Rotoiti Hot Pools
    ‪13 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Garden View

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room, Garden View

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

King Room, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room, Lake View

  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite with Spa

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Twin Room with Lake View

  • Sleeps 2
  • 2 Queen Beds

King Room With Garden View

  • Sleeps 2
  • 1 King Bed

Twin Room with Garden View

  • Sleeps 2
  • 2 Queen Beds

Queen Room - Disability Access

  • Sleeps 2
  • 1 Queen Bed

King Room with Lake View

  • Sleeps 2
  • 1 King Bed

Executive Suite with Lake View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

VR Rotorua Lake Resort

4.5-star Mourea hotel with marina
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
VR Rotorua Lake Resort offers 42 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Mourea hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An outdoor tennis court and a marina are featured at the hotel. 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

VR Rotorua Lake Resort features a marina, 2 hot tubs, an outdoor tennis court, and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite uncovered self parking is complimentary.

VR Rotorua Lake Resort is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Grill - This restaurant serves breakfast, dinner, and light fare.
The Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Grill

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sail boat
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Amora Lake
Amora Lake Okawa Bay
Amora Lake Okawa Bay Mourea
Amora Lake Resort
Amora Lake Resort Okawa
Amora Lake Resort Okawa Bay Mourea
Amora Resort Okawa Bay
Lake Amora
Okawa Bay Lake Resort
VR Rotorua Lake Resort
VR Resort
VR Rotorua Lake
VR Rotorua Lake Resort Hotel
VR Rotorua Lake Resort Mourea
VR Rotorua Lake Resort Hotel Mourea

VR Rotorua Lake Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anton

Liked: Staff & service, amenities, property conditions & facilities
This was an expensively appointed hotel when built but it is starting to tire. Still lovely. But please please clean the windows, inside and out; a simple thing that will just lift the whole experience. Breakfast was excellent and evening dining is good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gurpreet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay and visit
Stayed 1 night in Nov 2024

6/10 Okay

Nipun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, room comfort
Absolutely beautiful place to stay. The hotel is a little jaded now but you can still see its former splendour. I thought it was wonderful inspite of its tired facilities. The staff were super helpful and the breakfast is good. I would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced place to stay
A good place to stay at a very reasonable price. Room was comfortable but a little dated. Screen between bathroom and bedroom was faulty and difficult to close or open. Limited menu options and food was average, but having a restaurant on site was handy as it saved a 10min drive into Rotorua
Great views from hotel
Stayed 1 night in Oct 2024

10/10 Excellent

D. Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean, nice and convenient for us.
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Traveled with partner
We had a wonderful stay here at the end of July 2024. We really enjoyed the bathtub to soak in after a long day of exploring the area. Highly recommend this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great value for money, staff were friendly and helpful, room clean and comfortable. Food was good. The only faults we found were the screen between the bathroom and bedroom was in poor condition and didn’t operate properly and the washing machines in the laundry hadn’t been cleaned properly.
Stayed 1 night in Oct 2024

6/10 Okay

Phyllis, Cobourg

Traveled with partner
Liked: Staff & service, amenities
This resort is about 15 minutes from the Rotorua town centre. The resort is dated, our room & the common areas are in need of updating. Our room was a large suite overlooking the lake. Because the weather was so wet we did not use the outside area, but it must be nice when the sun is shining. The carpet in our suite looked new, but the furnishings are old, stained & worn. We didn’t eat in the dining room, so can’t comment. There is no safe in the room, but the staff did hold our passports when we went exploring in town.Cant say enough good things about the staff. They were very warm & helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Malcolm

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, friendly staff, great venue.
Stayed 1 night in Oct 2024

2/10 Terrible

B Ananya

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t book this property! I booked this resort through Expedia with a lake view for just one night as me and my wife were doing a road trip of North island from Auckland to Wellington and had a stop over at Rotorua. I checked in a little late around 10 pm and as soon as I entered the room and tried to connect the WiFi it was not working. I complained and the staff was also not able to fix the problem. Then I used the washroom and flushed the toilet, but it didn’t stop releasing the water as the flush was too old and got stuck. Then I called the front desk again to fix it but there was no one except the night guard who was unable to help at the moment. With all this fuss I was not able to sleep until 12:30 and the problems were not fixed either. Moreover, the room condition was not good at all, there was dust all over the place on the phone, table, bathroom, soap bottles, shower door and the condition of the hotel was really horrible and nowhere near a 5 star. I am going to file a complaint with Expedia and expect atleast a half refund from the hotel if not full. I do not recommend this property to anyone unless they renovate the building. It’s better to book a motel and save your money and time. Nick.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Namneet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 1 night in Oct 2024

8/10 Good

zachary

Traveled with group
Liked: Amenities
shower was a little small
Stayed 3 nights in Oct 2024

4/10 Poor

Jennie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for two nights, both nights the hot water didn’t work. Was told to wait an hr and still never worked. Food was terrible!! $30 for Buffet Breakfast, which only consisted of cheap bread, scrambled eggs and sausages. Dirty bathroom. Not. 4 star hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Abderrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a nice stay , we only booked for one night, but we ended up staying for two days. Very relaxing and quiet property. Will stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities
Old world charm. A little water damage in ceiling by back wall. Gorgeous view of lake from room. Breakfast was good. Parking lot needs to be redone. Tennis courts need upkeep.
Stayed 1 night in Sep 2024

8/10 Good

Darren

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Emiliano

Stayed 1 night in Aug 2024

8/10 Good

Karin, Upper Swan

Traveled with partner
Liked: Staff & service, amenities
Lovely view, adequate breakfast. Could do with some maintenance on outside door and some new pillows. Overall a nice place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! Older facilities but very comfortable and cosy. Parking was a bit challenging as the car parks are quite small for all the bigger vehicles but made it work. Wonderful service! The buffet breakfast was perfect and set us up well for the day. A beautiful place to stay, it was nice to be a little bit out of the city of Rotorua.
Stayed 2 nights in Aug 2024

6/10 Okay

Mathew

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Good location, place is a little dated, leaking tap, light hanging out of roof in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahealani, Volcano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, pretty views and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our original rooms were unavailable due to a water leak, however the manager went above and beyond to accommodate our group of 7 adults. All of the staff were absolutely lovely and the room was perfect. Thanks team! Would definitely stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Jakobus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful area. Nice clean room, but really needs maintenance and cleaning in front of entrance doors
Stayed 2 nights in Aug 2024