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Victoria Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Lodge

Porch
Courtyard
Family Apartment, 2 Bedrooms | Living room | 32-inch flat-screen TV with satellite channels, TV
Studio, Multiple Beds, Hot Tub, Ground Floor | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
10 Victoria St, Rotorua, 3010
  • Rotorua Central Mall
    2 min walk
  • Rotorua Night Market
    9 min walk
  • Government Gardens
    10 min walk
  • Rotorua (ROT-Rotorua Regional)
    11 min drive

Room options

View all photos for Studio, Multiple Beds, Hot Tub, Ground Floor

Studio, Multiple Beds, Hot Tub, Ground Floor | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, Multiple Beds, Hot Tub, Ground Floor

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

  • 775 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Bed

View all photos for Studio, 1 Queen Bed, Hot Tub, Ground Floor

Studio, 1 Queen Bed, Hot Tub, Ground Floor | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Studio, 1 Queen Bed, Hot Tub, Ground Floor

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Apartment, 2 Bedrooms

  • 775 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Bed

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$194 total
includes taxes & fees
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About this property

Victoria Lodge

3-star hotel in Victoria
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Victoria Lodge offers 13 accommodations with complimentary bottled water and hair dryers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Victoria Lodge features an outdoor pool, barbecue grills, and multilingual staff. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. Onsite self parking is complimentary.

Victoria Lodge is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 10 for children

Things to do

  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Victoria Lodge Rotorua
Victoria Rotorua
Victoria Hotel Rotorua
Victoria Lodge Hotel
Victoria Lodge Rotorua
Victoria Lodge Hotel Rotorua

Victoria Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 106 out of 246 reviews" "
Rating 8 - Good. 95 out of 246 reviews" "
Rating 6 - Okay. 33 out of 246 reviews" "
Rating 4 - Poor. 7 out of 246 reviews" "
Rating 2 - Terrible. 5 out of 246 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy. Lots of rowdy tenants
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Loved the mineral water spa in the room
Stayed 1 night in Apr 2021

10/10 Excellent

Natalie, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is super comfortable and the lodge is a great location in Rotorua. The studios even have a private mineral bath. It is out the window of the bathroom and I know that sounds strange but it’s such a pleasant surprise!! We very much enjoyed our stay and will be back!
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rotorua
Close to city center. Easy walk to shops and eateries. Room was not ready when we arrived. Reception staff were polite. Car park not big enough for average sized car. Although the room appeared clean and tidy, it desperately needs refurnishing. Did not appreciate the cockroaches in room 5.
Stayed 1 night in Sep 2020

2/10 Terrible

Kerry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
We only stayed for 40 minutes, the place was so dirty and smelly, we couldn’t stay, the advertising was very misleading, and nothing like the photos. They where very good about our displeasure and refunded our money without question
Stayed 1 night in Jul 2020

8/10 Good

Rina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, Great Location
Overall a good place. Needs a lick of paint here and there. The outside "spa" was no more than a private space outside the bathroom door accessed through the window. If you're booking for that reason (we didn't do ok) then be sure about the level of room you want!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: - The woman running the show is WONDERFUL. She was very friendly and happy to help us with recommendations and tips. - Location was good - easy walk to restaurants and bars, as well as the government gardens Neutrals: - The room felt a little old but things were generally clean Cons: - Shower was TINY and water ended up everywhere (and I mean everywhere) - According to the woman at the front desk, this might have been because of the sudden heat wave but there were COCKROACHES. They were small (maybe 1-1.5" long [up to 3.5cm]) but we killed about a dozen of them over the course of two nights and one even fell on my husband while we were lying in bed on the last night. I mentioned this to the front desk so that they could call an exterminator but not sure if future guests might run into this.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. We got the two room appartment which was fantastic value for money compared to anything else I could find.
Stayed 1 night in Oct 2019

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Motel was reasonably clean but room could do with updating. Walls rather thin and on our stay a fair bit of disturbance from some noisy neighbours. Staff very friendly and helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Great place for pets. Lovely owners!
The rooms are small but the service is really friendly. We'd return. The spa pools is a rustic outdoor bath with a view of the moon and stars. Romantic spot.
Stayed 1 night in Aug 2019

8/10 Good

Erika

Access to hot tub.
As I have a disability the one big downside was that the hot tub wasn’t accessible so as I was looking forward to having one I wasn’t able to. There was no information nor photos that showed the way in which you got into the pool, so I was disappointed when I arrived finding it wasn’t going to happen. The car parking is definitely not big enough to accommodate big vehicles. The size of the shower was very deceiving in the photos it was ok if we had been smaller people
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
just OK，too small and not very clean. a little bit hard to parking
Stayed 1 night in Jul 2019

8/10 Good

Paul

Liked: Room comfort
Disliked: Staff & service
Was a comfortable place lovely lady who looked after us only thing was would have been nice to ask if we would like the room serviced daily
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. We walked with our heavy luggage from the InterCity bus stop to the motel. It's also very close to a shopping center, which has a big grocery store and lots of restaurant. We walked to several tourist spots - Te Puia, Lake Rotorua, etc.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property is located so close to everything, walking distance to shops and restaurants. Very close to Polynesian Spa. Pretty quiet and relaxing place. We have private hot water spa in our room. Amazing! I wish the shower is a bit bigger, but everything else is great!
Stayed 2 nights in Apr 2019

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
This property did not look at all like the photos showed in Wotif. The staff were friendly and helpful. The room we were in needed a little repair. One window didn’t shut properly, the cupboard to the main room wouldn’t open and the bathroom had damage to the bottom of the vanity. Apart from that, it was a spacious two bedroom apartment in a good location.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay, Highly Recommended
Great stay at the Victoria Lodge! The owner was so helpful and even sorted out our washing when we were a bit clueless! She was always available and did everything she could to make our stay better! Cheeky little hot tub in the back! Rooms.were great size and the bed was very comfortable! Very powerful shower too!
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful , we were a bit worried as we were not able to book hobbiton movie tour online but the girl at the front desk helped us to book the tickets when we were checking out. She was busy with something else but still took the time out to help us. She also gave us some excellent advice. Property is also just across from a super market so it is easy to get stuff.
Stayed 2 nights in Mar 2019