Along with self parking, this smoke-free hostel has a refrigerator in a common area and laundry facilities. WiFi in public areas is free. Additionally, express check-out, a garden, and barbecue grills are onsite.
Haka House Rotorua offers 99 accommodations. These individually decorated and furnished accommodations have separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Haka House Rotorua features a terrace, barbecue grills, and a vending machine. Wireless Internet access is complimentary. This hot springs hostel also offers a garden, laundry facilities, and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in December 2023.
Haka House Rotorua is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Self parking on site (NZD 15 per night)
Limited onsite self parking
Things to do
Bicycle storage
Billiards/pool table
Foosball table
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Shared refrigerator
Vending machine
Outdoors
Barbecue grill
Garden
In a nature reserve
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
No elevator
Thin carpet in public areas
Thin carpet in room
Well-lit path to entrance
More
2 floors
3 buildings
Communal living room
Renovated entire property - December 2023
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Shower
Entertainment
Cable/satellite channels
More
Heating
Individual decor
Individual furnishings
Separate sitting area
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Self parking fee: NZD 15.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
This property does not have elevators
Alcohol is not served at this property
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Rotorua Backpacker
Rotorua YHA
YHA Backpacker Hostel Rotorua
YHA Rotorua
YHA Rotorua Backpacker
YHA Rotorua Hostel
YHA Rotorua
YHA Rotorua Hostel
Haka House Rotorua Rotorua
Haka House Rotorua Hostel/Backpacker accommodation
Haka House Rotorua Hostel/Backpacker accommodation Rotorua
Haka House Rotorua Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a private room and used the shared bathrooms. Everything was clean, our room was basic but more spacious than we expected. Staff was friendly and helpful, yet most things we needed were automated (like check in/ out). The location is SUPERB! We could walk to “Eat street” and Kuirau Park is across the street, uber rides were readily available, and the InterCity bus stop was a few blocks away. We would definitely stay here again.
Rotorua reception took so long to check us in. We had a long trip and just wanted to freshen up and get some rest. The shower gel and hand soap in my room was empty. Left to go to dinner then had issues with the swipe card so couldn't get back into my room, my room was on the other side of the building so had to go down & up more flights of stairs to go back down to reception but had to wait there for 30mins while others were getting checked in. Not my best stay at Haka House but other than that my room was clean and cosy.
The bed was comfy, great privacy with the curtains and sturdy built beds. Cozy warm room, lots of showers etc. large kitchen, dining area, TV sofa section.
Negatives: I was there for 4 days and they did not clean the room once, mugs left from previous people and a dirty carpet that needed a vacuum, not good. Some of the staff were approachable and friendly, others really weren't and just took over the shared spaces at night, mainly talking over the films in the TV area, so odd when there's other places to sit.
Verified traveler
Stayed 3 nights in Jun 2025
10/10 Excellent
Jamie
Jun 22, 2025
Jamie
Stayed 1 night in Jun 2025
6/10 Okay
Marissa
Traveled with family
Jun 22, 2025
Liked: Property conditions & facilities
Disliked: Amenities
Staff were really satff on check in. Location was excellent. Unfortunately we didn't enjoy other things about our stay. Our family booked 3 twin bed rooms. None of the rooms had hot water in the showers. It was luke warm at best. The upstairs rooms were noisy with paper thin walls and people slamming doors all through the night. The ground floor apartment was opposite the dining hall. The door was slamming everytime some went through it, thw floor heating caused the room to be so hot we sweates all night under a sheet and had to open the sliding door as it got too hot to handle. The ensuit bathroom smelt like stale urine and the body wash in the shower was empty. I hate to complain but this was the most expensive place we've stayed, but by far the most problematic. We wanted to love it, but won't ne back.