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Hotel New York

4.5 star property

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Photo gallery for Hotel New York

Presidential Suite, River View | View from room
In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, dinner served; international cuisine, alfresco dining
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
$163
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
Koninginnenhoofd 1, Rotterdam, 3072 AD
  • Place, Luxor Theater
    ‪8 min walk‬
  • Place, Erasmus Bridge
    ‪11 min walk‬
  • Place, SS Rotterdam
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, River View (Rijnhaven-kamer)

Deluxe Room, River View (Rijnhaven-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, River View (Rijnhaven-kamer)

9.6 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, River View (Maaszijde-kamer)

Superior Room, River View (Maaszijde-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, River View (Maaszijde-kamer)

10.0 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Patio-kamer)

Standard Room (Patio-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room (Patio-kamer)

9.4 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room (Wilhelminapier-kamer)

Deluxe Twin Room (Wilhelminapier-kamer) | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (Wilhelminapier-kamer)

8.8 out of 10
Excellent
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel New York

4.5-star Rotterdam hotel, connected to a shopping center in Feijenoord
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel New York offers 72 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Rotterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1453 square feet (135 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Hotel New York is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
NY Basement - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 35 per day)
  • Covered self parking on site (EUR 35 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NY Basement

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 7 meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1901
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
  • Covered self parking fee: EUR 35.00 per day
  • Nearby parking fee: EUR 35.00 per day (230 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel New York Rotterdam
New York Rotterdam
Hotel New York Hotel
Hotel New York Rotterdam
Hotel New York Hotel Rotterdam

Hotel New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 619 reviews
Rating 8 - Good. 168 out of 619 reviews
Rating 6 - Okay. 33 out of 619 reviews
Rating 4 - Poor. 8 out of 619 reviews
Rating 2 - Terrible. 5 out of 619 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hotel New York for one night prior to our cruise. The location was perfect as it was walking distance to cruise terminal. It is an historical building right on the pier in Rotterdam. The staff was excellent and the room well-appointed and very clean. There is a nice restaurant and bar in the hotel. Highly recommend this hotel for a pre/post cruise stay or your visit to Rotterdam.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, fantastic rooms
Stayed 1 night in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for our pre-cruise stay since it’s across the street from the cruise terminal. It’s also a short walk to a train station if you want to venture out a bit, but there are local choices for dinner and coffee, etc. The breakfast in the hotel was good, but a little pricey.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Md Nasir Uddin, Mississauga

location and hotel service
Stayed 3 nights in Aug 2025

2/10 Terrible

Prasanta

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They charge 300 EUR in credit card without a bill

At the time of checkout they charged the credit card with 300 EUR while they said it will be 42.58 EUR and gave an invoice for only 42.58 EUR
Stayed 4 nights in Aug 2025

10/10 Excellent

Pnina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great pre cruise hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people. Comfortable quiet rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely gorgeous property!

The Hotel New York is absolutely stunning. There’s so much history within these walls as it used to be Holland America’s headquarters. Our room was so spacious and comfortable-amazing pillows. The cruise port is a 2 minute walk from here-easiest embarkation ever! Many thanks for a fabulous stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Traveled with partner, Traveled with family
Liked: Amenities
The hotel is a beautiful historic building. We loved our room . The breakfast was excellent. Above all the staff were very helpful and willing to go the extra mile which we appreciated so much. I would love to come back for another stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very unique. The restaurant served excellent food offerings.
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Beautiful hotel. Decor is wonderful. Bed and linens were great quality. Room was quiet with blackout curtains. We were tired so did not want to walk to dinner although there are places near the hotel. Dinner at the hotel restaurant was awful. Not really edible. Walking to and from ship was very easy. Would stay again but eat somewhere else.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet had lots of choices and food was tasty. Chef was friendly and accommodating. The restaurant dinner menu in my opinion was not great. The outdoor restaurant was a great place for cocktails with a view. The bed was a little hard even though I appreciate a firm mattress. A night light in the bathroom would have been nice or an option to turn off most of the lights as the bathroom door has a porthole window on it. Great location if you are cruising out of Rotterdam as terminal is easily walkable. Easy walk to visit SS Rotterdam Museum. Lots of restaurants within walking distance.
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, would return

Nice location near cruise ships. The hotel is cruise themed and feels like it inside. Rooms are spacious and give the feeling of a 1890s cruise with vintage pictures and furniture. Definitely would return.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fun place with tons of character and charm.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Very small room with bed pushed up against the wall. Hardly enough space to even open our suitcases up on the floor. Bathroom was awful. Also very very small and in serious need of an upgrade. At breakfast i asked for an omelet but was told the chef was too busy at the back of the kitchen. In other words - pathetic service. Will never stay at the hotel again.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsite restaurant, proximity to the Rotterdam Cruise Terminal and the historical significance of this iconic building, truly make it a memorable experience each time I stay here.
Stayed 2 nights in Apr 2025

4/10 Poor

Tommy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room size was not as advertised. It was very small!!! There was no air conditioning and constant yelling and loud noises all night in the alley next to our room. When attendant was asked about the small room he acknowledged there were larger rooms but chose to give us smaller ones
Stayed 2 nights in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this building and the original decor is amazing. Perfect location for cruise terminal. Walk right across the street.
Stayed 1 night in Jun 2025