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a&o Rotterdam City

3.0 star property

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Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Coffee/tea maker
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
Schiekade 658, Rotterdam, 3032 AK
  • Markthal Rotterdam
    ‪18 min walk‬
  • Blijdorp Zoo
    ‪2 min drive‬
  • Erasmus Bridge
    ‪4 min drive‬
  • Rotterdam (RTM-Rotterdam The Hague)
    ‪14 min drive‬

Room options

View all photos for Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-Bed Dormitory

In-room safe, iron/ironing board, free WiFi, bed sheets

Bed in 4-Bed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 6-Bed Room

6-Bed Room | In-room safe, iron/ironing board, free WiFi, bed sheets

6-Bed Room

  • 237 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Bed in 8-Bed Dormitory

Bed in 8-Bed Dormitory | In-room safe, iron/ironing board, free WiFi, bed sheets

Bed in 8-Bed Dormitory

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in 6-Bed Dormitory

In-room safe, iron/ironing board, free WiFi, bed sheets

Bed in 6-Bed Dormitory

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (2 Adults + 2 Children)

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (2 Adults + 2 Children)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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About this property

a&o Rotterdam City

3-star hotel in Noord
A bar/lounge, self parking, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
A&o Rotterdam City offers 115 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A&o Rotterdam City features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Rotterdam hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

A&o Rotterdam City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 11.90 for adults and EUR 5.95 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 16
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14.00 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 for adults and EUR 5.95 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 14.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16 (subject to availability)
  • Late check-out fee: EUR 16 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Hotel Rotterdam
Rotterdam Hotel
Best Western Rotterdam
Westin Rotterdam
Rotterdam Westin
Hotel Rotterdam
a o Rotterdam City
a&o Rotterdam City Hotel
a&o Rotterdam City Rotterdam
a&o Rotterdam City Hotel Rotterdam

a&o Rotterdam City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 1002 reviews
Rating 8 - Good. 444 out of 1002 reviews
Rating 6 - Okay. 193 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 2 nights in Dec 2024

10/10 Excellent

Farhan

Stayed 1 night in Dec 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff and guest were friendly, it was quiet at night which was good when we needed a sleep after being out all day. Would recommend if you are look8ng to stay not to far from Rotterdam Central.
Stayed 3 nights in Nov 2024

2/10 Terrible

Dirk, Veenendaal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a reservation for a double bed, a bunk bed with tv and we got a room with 3 bunkbeds without tv. The room was dirty (with fake eyelashes from the previous guest in the bathroom and chewing gum on the beds) We paid 200 euros for a night (4p).
Stayed 1 night in Oct 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
A clean place.
A clean, tidy hostel. Super cheap room. My only complaint was that my roommates (in a shared room) all snored very loudly and came and went at all times of the night. I think some were Uber eats riders, so kept very unsociable hours. However, that’s not the fault of the hostel!
Stayed 3 nights in Oct 2024

2/10 Terrible

Steve

Stayed 1 night in Aug 2024

8/10 Good

Thi Ngoc My

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good at the price. It’s clean enough. The hotel is not allow smoking but when you open the window, the smokes around you 😂😂. But at the price, it is very good. Breakfast at price 10€ but it’s poor and crowded.
Stayed 1 night in Aug 2024

2/10 Terrible

ellesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a twin room and was given a dorm room due to lack of availability. The room was unclean when we arrived, dirty floors and walls. During the 5 days the room did not get cleaned. Had to request clean towels as they were not replaced. Bitten by bugs in the room.
Stayed 4 nights in Aug 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although staff were very helpful, the wi-fi did not work inside the room and only worked in a very specific part of the lobby. Laundry room and shared kitchen were also not available despite being in the advertisement. The room itself was not bad - you get what you pay for.
Stayed 2 nights in Aug 2024

8/10 Good

Esther

Stayed 1 night in Aug 2024

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kathlyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friends had really good time l. It was clean and quiet. Construction ongoing at the main entry.
Stayed 1 night in Jul 2024

8/10 Good

Jamie

Liked: Staff & service
It was an easy spot to walk to and from the hostel. It gave all the bare essentials needed for my trip in Rotterdam and close enough to multiple forms of transport.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2024

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for, end of the day, great value for money
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities
The reception is very friendly, helpful and Kind. Thanks to Sunny.
Stayed 1 night in May 2024

8/10 Good

Carlito

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
4N Fam Break around NL
Just enough the price you've paid for. Walkable to Central train station. Please note, the entire reception area or lobby is under renovation so their website's photo isn't the current one.
Stayed 1 night in Feb 2024

8/10 Good

Vladyslav

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Lots of uncomfortable people, bad ventilation and small amounts of light inside the rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023

8/10 Good

Ashokkumar

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2023

10/10 Excellent

Ashokkumar

Liked: Cleanliness
Stayed 6 nights in Dec 2023