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Ibis Rotterdam City Centre

3.0 star property

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Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)
Exterior
Reception
Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
Wijnhaven 12, Rotterdam, 3011 WP
  • Markthal Rotterdam
    ‪4 min walk‬
  • White House
    ‪4 min walk‬
  • Kijk-Kubus
    ‪6 min walk‬
  • Rotterdam (RTM-Rotterdam The Hague)
    ‪22 min drive‬

Room options

View all photos for Triple Room, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Triple Room, 3 Twin Beds

  • 300 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ibis Rotterdam City Centre

3-star hotel in Centrum
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Ibis Rotterdam City Centre offers 139 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Rotterdam hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Ibis Rotterdam City Centre is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and noon.
Ibis Rotterdam City Centre has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 24 per day)
  • Covered self parking on site (EUR 24 per day)

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25.00
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 24 per day
  • Nearby parking fee: EUR 24 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25.00 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Ibis City Centre opening August 2014
Ibis City Centre opening August 2014 Hotel
Ibis City Centre opening August 2014 Hotel Rotterdam
Ibis Rotterdam City Centre opening August 2014
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre
Ibis Rotterdam City Rotterdam
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre Rotterdam
Ibis Rotterdam City Centre Hotel Rotterdam

Ibis Rotterdam City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 941 reviews
Rating 8 - Good. 431 out of 941 reviews
Rating 6 - Okay. 67 out of 941 reviews
Rating 4 - Poor. 22 out of 941 reviews
Rating 2 - Terrible. 16 out of 941 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. So many attractions within walking distance and public transportation was also easy to access. We were easily able to do day trips to other communities and cities. The bed was comfortable and bathroom was nice. We did not do the breakfast service. We found the grocery store across the street very convenient for anything we needed. We asked and were given a kettle for boiling water to making our own tea and coffee in our room. It is a budget hotel but very nice I would recommend this hotel to anybody planning a visit to Rotterdam.
Stayed 10 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 5 nights in Oct 2024

10/10 Excellent

Fan

Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Stayed 8 nights in Aug 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient to metro. Bar and restaurant on site. The towels were skimpy in number and texture. It would have been nice to have tissues and lotion. I wouls stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Good atmosphere plenty of people about so atmospheric but not loud. Pleasant view when sitting oustide the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Amenities
Pictures are misleading, room very small, no tissues, had to pay for ice. Bare bones type of hotel.Shower had mildew.Bed was uncomfortable. There was a vocal performance and movie on a big screen on the canal right outside the hotel. It was noisy till 2am on Saturday night. If we had known we would have stayed elsewhere. If most Ibis properties are like this one we will not stay at one again!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Can’t recommend
Three stars is a bit of a stretch for this place. It looks nice from the lobby but the veneer starts to peel away when you enter the rooms. The bathroom in the first room we were in had an acrid urine smell so we changed to another room. That one was better, but the carpet was soiled and worn, the curtains were stained, and the walls were scuffed all over. I wouldn’t stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Can’t recommend
Three stars is a bit of a stretch for this place. It looks nice from the lobby but the veneer starts to peel away when you enter the rooms. The bathroom in the first room we were in had an acrid urine smell so we changed to another room. That one was better, but the carpet was soiled and worn, the curtains were stained, and the walls were scuffed all over. I wouldn’t stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff but a little worn and dirty
The staff at the hotel was friendly and accommodating. The location of this hotel is great. It is very close to a train station that connects you to all major train hubs. It is situated in the marina so the views can be lovely unless you are facing the other direction in which case you are looking at an icky apartment complex. Our first room smelled so bad that I asked to move which was a mistake since we no longer had a view. The room itself was okay but really worn and dirty looking. The beds were clean and comfortable. There was no iron in the room and when I asked for one it turned out it was broken so I had to get another one. I am not sure why the hotel has a three star rating since it could use a good renovation and newer amenities.
Stayed 2 nights in Jul 2024

8/10 Good

Marcia L

Stayed 2 nights in Jun 2024

6/10 Okay

Suzette

Traveled with family
The bath towels didn't smell good and there was no waste basket in the room, only in toilet. And there was no brush in the bathroom to clean the wc pot.
Stayed 4 nights in Jun 2024

8/10 Good

Linda, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to trams/ metro and grocery.
Stayed 4 nights in Jun 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel. Staff are very helpful and polite. There was no kettle in room but can ask for one from reception. Great location!
Stayed 2 nights in Feb 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel, near to public transportation and restaurants
Stayed 2 nights in Jun 2024

8/10 Good

Jequitta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but I should have paid more attention when booking. It would have been fine for 1 person but with two people it was very tight.
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Birna Ruth

Stayed 3 nights in Jun 2024

8/10 Good

Kevin

Stayed 1 night in Jun 2024

8/10 Good

ATEF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 4 nights in Apr 2024