Haven Hotel Rotterdam, Curio Collection by Hilton

5.0 star property

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Photo gallery for Haven Hotel Rotterdam, Curio Collection by Hilton

View from room
Fitness facility
Room, 1 King Bed (Waterfront) | Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed (Spa) | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Laundry
  • Housekeeping
  • Parking available
$116
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Leuvehaven 77, Rotterdam, 3011 EA
  • Erasmus Bridge
    ‪4 min walk‬
  • Erasmus MC
    ‪13 min walk‬
  • Euromast
    ‪18 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪51 min drive‬

Room options

Suite, 1 King Bed (Spa)

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Sauna (Waterfront)

9.0 out of 10
Wonderful
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (City XL)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed (Waterfront, Spa)

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Waterfront)

9.0 out of 10
Wonderful
(4 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (City XL)

8.4 out of 10
Very good
(10 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 3 Twin Beds (Triple City XL)

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

King Junior Suite

  • Sleeps 3

Superior Spa King Room With Harbor View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Waterfront King Room

  • Sleeps 2

City Xl

  • Sleeps 2

Junior Spa King Suite With Harbor View

  • Sleeps 3

City Twin Room

  • Sleeps 2

Room, 3 Twin Beds (Triple City Xl)

  • Sleeps 3

Superior King Room

  • Sleeps 2

Superior King Room With Harbor View

  • Sleeps 2

One Bedroom King Suite With Harbor View

  • Sleeps 3

King Family Connecting Room

  • Sleeps 4

Similar properties

About this property

Haven Hotel Rotterdam, Curio Collection by Hilton

5-star Rotterdam hotel, connected to a rail/subway station in Centrum
Along with 2 restaurants, this smoke-free hotel has a marina and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Haven Hotel Rotterdam, Curio Collection by Hilton offers 215 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Rotterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Haven Hotel Rotterdam, Curio Collection by Hilton features a marina. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

8 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Haven Hotel Rotterdam, Curio Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Loef Living Room & Cafe - This lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner.
Do deli bar bistro - This bistro specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Calan Restaurant & Bar - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (EUR 40 per day); discounts available
  • Valet parking on site (EUR 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Calan Restaurant & Bar
  • do deli bar bistro
  • Loef Living Room & Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Conference space

Outdoors

  • Marina
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 2 2025 to October 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 51 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29.00 per person
  • Valet parking fee: EUR 45 per night
  • Nearby parking fee: EUR 40 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Mainport
Mainport Hotel
Mainport Hotel Rotterdam
Mainport Rotterdam
Mainport
Mainport Hotel Rotterdam
Mainport Hotel Rotterdam a Hilton Affiliate Hotel
Mainport Hotel Rotterdam Curio Collection by Hilton

Reviews

Haven Hotel Rotterdam, Curio Collection by Hilton Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 586 out of 1007 reviews
Rating 8 - Good. 281 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

Reviews

4/10 Poor

Tele

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Fantastic location - Questionable cleanliness

While the location of this hotel was literally perfect, there was a lot left to be desired. In general the staff were mostly helpful at the reception desk, the bar staff & restaurant staff was not very attentive, to the point that some of the meat which was laid out for breakfast was actually mouldy (in photos). The rooms were well sized & seemed fairly clean although the baths could do with a deep clean because they are stained yellow on the bottom. On my first night I found a silverfish bug on my pillow (photo) but since I didnt see any more I thought it a one off so I dealt with it and went to sleep. In the morning a load more had appeared in my toilet cubicle so I reported it. The receptionist said 'Its the Netherlands, we have bugs' ... that was a poor response... but anyway I was moved to another floor/room which did not have this problem. Another negative point was the WiFi was horrendously useless / intermittant from the moment I arrived until the evening before I left. It was also impossible to call reception from the rooms because the phones depend on the WiFi to function... and of course the TVs would crash occasionally because of it too. As an international traveller having to depend on Internet connectivity this was really poor, and cell signal was extremely bad on 3rd floor. I really should have read the previous reviews deeper. There seems to be a trend, and for a hotel of this supposed Hilton calibre I expected better. Just a big disappointment in the end.
Meat counter. Mouldy on left
Meat counter. Mouldy closeup
Bathroom Silverfish
Silverfish on pillow
Stayed 4 nights in May 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Location was great. Bar was very nice. Did not like the room location and view. Bill was confusing.
Stayed 1 night in Jun 2025

10/10 Excellent

Wanda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel exceeded every expectation I have for a hotel. The staff was wonderful. I loved the location and I really liked the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location
Stayed 3 nights in May 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable all round
Stayed 3 nights in May 2025

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, nice location and lovely staff. 3rd stay at the mainport and will be back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Would highly recommend and hope to come back in the future.
Stayed 2 nights in May 2025

6/10 Okay

Matthijs

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Tayla

Stayed 2 nights in Apr 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor stay at Mainport

Unhappy with this stay at Mainport. I reported a faulty light (could not switcth it off at night) in my room 3 timesand nothing was done prior to my leaving. This meant 2 very poor nights sleep. Also renovation work in going on on some floor with noisy drilling happening from 8 am.. Pity I usuall like this hotel having stayed many times, but something not going well with the staff there.
Stayed 2 nights in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthijs

Stayed 1 night in Jan 2025

10/10 Excellent

Ugochukwu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Perfect hotel to be in when visiting Rotterdam
Stayed 2 nights in Dec 2024

8/10 Good

Baldwin

Stayed 2 nights in Dec 2024

10/10 Excellent

Chioma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. I would definitely be back
Stayed 1 night in Dec 2024

6/10 Okay

Kristina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was the same options everyday. While the continental breakfast had a good range, the English hot breakfast range was limited. The bar closed too early. However, transport was very good. Both tram and Metro stops at the hotel and only 5 mins away from Rotterdam Centrael.
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bakr

Stayed 2 nights in Sep 2024

2/10 Terrible

Judy Yi ting

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Stenvert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

COLIN

Stayed 1 night in Sep 2024