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Hotel Litteraire Gustave Flaubert, Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Litteraire Gustave Flaubert, Signature Collection

Exterior
Superior Room, 2 Twin Beds, Non Smoking (Larger Room) | In-room safe, desk, soundproofing, free cribs/infant beds
Bar (on property)
Lobby
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
33, rue du Vieux Palais, Rouen, 76000
  • Musée Jeanne d'Arc de Rouen
    1 min walk
  • Jeanne d'Arc Church
    1 min walk
  • Rue du Gros-Horloge
    1 min walk
  • Rouen (URO-Rouen - Seine Valley)
    30 min drive

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | In-room safe, desk, soundproofing, free cribs/infant beds

Junior Suite, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking (Larger Room)

Superior Room, 2 Twin Beds, Non Smoking (Larger Room) | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room, 2 Twin Beds, Non Smoking (Larger Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Balcony, City View (Larger Room)

Superior Room, 1 Queen Bed, Balcony, City View (Larger Room) | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room, 1 Queen Bed, Balcony, City View (Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace | In-room safe, desk, soundproofing, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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includes taxes & fees
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About this property

Hotel Litteraire Gustave Flaubert, Signature Collection

4-star hotel in Rouen City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Litteraire Gustave Flaubert, Signature Collection offers 51 accommodations with iPod docking stations and safes. 26-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Rouen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hotel Litteraire Gustave Flaubert, Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance to obtain required instructions. This property is located in a pedestrian zone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Rouen
Best Western Hotel Vieux Marché
Best Western Hotel Vieux Marché Rouen
Best Western Vieux Marché
Best Western Vieux Marché Rouen
Marché Rouen
Rouen Marché
Rouen Vieux Marché
Vieux Marché Rouen
Best Western Hotel Litteraire Gustave Flaubert Rouen
Best Western Hotel Litteraire Gustave Flaubert
Best Western Litteraire Gustave Flaubert Rouen
Best Western Litteraire Gustave Flaubert
Best Western Rouen
Rouen Best Western

Hotel Litteraire Gustave Flaubert, Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 698 reviews" "
Rating 8 - Good. 224 out of 698 reviews" "
Rating 6 - Okay. 56 out of 698 reviews" "
Rating 4 - Poor. 13 out of 698 reviews" "
Rating 2 - Terrible. 6 out of 698 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally-located hotel
I had a lovely one-night stay at the hotel. The staff were friendly and accommodating, the room was comfortable and quiet, and the bathroom was nice. The hotel is well-situated, and made walking to all the cultural activities in Rouen very easy. I didn't have a car, but one is definitely not needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dr Serge J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect two days in Rouen
The hotel location could not be better in the old market where Joan of Arc was burned. The staff was excellent and so friendly. The reason for not giving 5 stars comes from the very spotty wifi in our room on 2nd floor and the very average quality of the beds. If they can improve these two aspects, it would become a highly rated hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dmitriy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Navinchandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable stay.
Comfortable place to stay in the very heart of the old medieval centre a stones throw from the main tourist street.
Stayed 1 night in Sep 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good hotel apart from breakfast being prohibitively expensive 19 euros!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for stay in Rouen
Ideal location to see all of the sites, many restaurants and cafes nearby. Also a quiet location as set back from the road. Would definitely stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas, Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and room close to Cathedral and dining options. Parking is a little bit of a problem, if no more spots available in hotel garage.
Stayed 1 night in Sep 2024

6/10 Okay

Alexey, London

Liked: Staff & service
Disliked: Cleanliness
There was a strong sewer smell coming from bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Navinchandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb tranquil courtyard setting
The hotel is tucked away in a court yard just a stones throw from the main area of restaurants and pubs. No traffic or other noise either due to its setting . Very nice breakfast selection, and friendly and courteous staff. Very pleased with my stay and I will use this hotel again for sure.
Stayed 1 night in Sep 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming book themed stop-over
The hotel is very comfortable and in a great location, most of the staff were lovely. Breakfast on the first day was much better than the second, where despite there being over an hour left no food was replenished.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanna, London

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay with our toddler, thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities, property conditions & facilities
Hard to find, but worth the search!
Stayed 2 nights in Aug 2024

6/10 Okay

Gina

Liked: Cleanliness
The parking garage has an elevator that takes the car down to park. The elevator was very very small and someone had parked at the elevator exit so we could not exit the elevator in our car. This caused us a lot of time and trouble! No warning or instructions given. When we returned to find our room, it was not in the hotel but through an alcove in the covered brick tunnel at the entrance. It was raining, no one to help us drag bags across cobblestones, up stairs, and and through two security doors to our room. The room was freezing!! We changed the setting and waited for the room to warm up. There was no telephone in the room to call the front desk and nothing that listed the hotel number. After 30 min I went outdoors to the front desk and reported that our room had no heat even after setting the thermostat. The person at the front desk turned around and pressed some switches behind him. “Now your heat is turned on” No apology or explanation. When I asked about a way to contact the front desk (so didn’t have to go outside in the rain again) the person asked someone else who then asked a third person. This woman wrote a number on a post it note and said “here.” That’s it. Other guests in the lobby were astounded at the rudeness I received. We did get heat after that. Overall a very frustrating experience. The person who checked us in could have suggested we leave our bags with the lobby. No. They let us drag them down to parking and back up in the rain. No one cared.
Stayed 1 night in May 2024

10/10 Excellent

Vishal

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and clean dog friendly rooms.
Stayed 1 night in Aug 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical setting, the hotel is perfectly situated
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio, Road Town

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at a very convenient location! We would stay there again!
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Sort out housekeeping as it’s not up to standard!
Staff and location fine. Serious issues with housekeeping as they didn’t once clean or empty the bin in our room during our three night stay. Lifts slow and very dirty for days. Just making bed and new towels. Disappointed.
Stayed 3 nights in Aug 2024

10/10 Excellent

I.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel with friendly and efficient staff. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being in the centre of the town, the hotel was in a quiet location and beautifully furnished. The breakfast was superb and should not be missed. The staff were charming and helpful.
Stayed 1 night in Jul 2024