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Hotel Litteraire Gustave Flaubert, Signature Collection

4.0 star property

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Photo gallery for Hotel Litteraire Gustave Flaubert, Signature Collection

Exterior
Lobby
Superior Room, 2 Twin Beds, Non Smoking (Larger Room) | In-room safe, desk, soundproofing, free cribs/infant beds
Bar (on property)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
33, rue du Vieux Palais, Rouen, 76000
  • Musée Jeanne d'Arc de Rouen
    ‪1 min walk‬
  • Jeanne d'Arc Church
    ‪1 min walk‬
  • Rue du Gros-Horloge
    ‪1 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪30 min drive‬

Room options

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | In-room safe, desk, soundproofing, free cribs/infant beds

Junior Suite, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking (Larger Room)

Superior Room, 2 Twin Beds, Non Smoking (Larger Room) | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room, 2 Twin Beds, Non Smoking (Larger Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Balcony, City View (Larger Room)

Superior Room, 1 Queen Bed, Balcony, City View (Larger Room) | In-room safe, desk, soundproofing, free cribs/infant beds

Superior Room, 1 Queen Bed, Balcony, City View (Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Classic Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace | In-room safe, desk, soundproofing, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | In-room safe, desk, soundproofing, free cribs/infant beds

Comfort Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Litteraire Gustave Flaubert, Signature Collection

4-star hotel in Rouen City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Litteraire Gustave Flaubert, Signature Collection offers 51 accommodations with iPod docking stations and safes. 26-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Rouen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Hotel Litteraire Gustave Flaubert, Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance to obtain required instructions. This property is located in a pedestrian zone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

This property's listed general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Covered self parking fee: EUR 19 per night (in/out privileges)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Rouen
Best Western Hotel Vieux Marché
Best Western Hotel Vieux Marché Rouen
Best Western Vieux Marché
Best Western Vieux Marché Rouen
Marché Rouen
Rouen Marché
Rouen Vieux Marché
Vieux Marché Rouen
Best Western Hotel Litteraire Gustave Flaubert Rouen
Best Western Hotel Litteraire Gustave Flaubert
Best Western Litteraire Gustave Flaubert Rouen
Best Western Litteraire Gustave Flaubert
Best Western Rouen
Rouen Best Western

Hotel Litteraire Gustave Flaubert, Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 718 reviews
Rating 8 - Good. 227 out of 718 reviews
Rating 6 - Okay. 56 out of 718 reviews
Rating 4 - Poor. 13 out of 718 reviews
Rating 2 - Terrible. 8 out of 718 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel but not a great experience on check-in
The check-in receptionist was rather unfriendly and went through the check -in process as if we an unwelcome distraction. I speak fluent English and French, but all three of us checking in found the information was mumbled and was almost "going through the motions." Once installed we found the room , hotel, the other staff and especially the breakfast a nice antidote to our first impression.
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Litteraire Gustave Flaubert
This hotel is in need of an update. Room was cramped and not comfortable. Sheets and towels were worn, pillows were lumpy. Overall, a threadbare and dreary place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful!! And the folks at the front seat were great!!! The car elevator and parking is a bit small! Hotel is in a great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
This hotel is in the most fantastic position in Rouen in the centre of this town In the middle of all the shopping and restaurants the hotel was very pleasant simple clean very friendly English-speaking stuff if you are coming with your own vehicle you must remember to book a parking space in advance to be able to access the Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a wonderful city…
Stayed 1 night in Oct 2024

8/10 Good

Patricia

Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A great hotel that is in a perfect location. Room was very comfortable and bed was fantastic. Staff were super helpful . Car park was essential and hit the spot. Be sure to prebook
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, call if driving
An outstanding location, excellent ambiance, and amazingly helpful staff. I highly recommend this hotel! If you are arriving by car, call them and get the specific directions and access code or the pedestrian zone you must transit to reach the hotel. Also reserve a parking spot with them in advance. Parking in the area is very scarce.
Stayed 5 nights in Oct 2024

8/10 Good

Anita

Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
Terrific spot! Great location - can walk everywhere. Parking is a bit tricky. Be sure you have reservations and instructions before arrival!
Stayed 2 nights in Oct 2024

10/10 Excellent

NICHOLLE

Stayed 2 nights in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to Find!
This was a lovely place to stay and an easy walk to the market place, restaurants and shops. It is VERY DIFFICULT to find. There are random signs pointing down streets, but if you can go down the streets (and often you cannot) the hotel is not there. I had my husband pull over and I went for a walk. There are concrete pillars that go up and down for vehicle access to pedestrian only streets, but you need a code. We just parked in the municipal lot at the market and walked from there - it is an easy walk even with luggage. Room was very clean, bed was great. Receptionist was rude when I asked if she spoke English, until I spoke French.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew H, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and very nice property. Beds were big and comfortable and baths well appointed. If you're driving like we were, hotel has the perfect location to easily walk the highlights of Rouen (basically at front door), and offers easy parking as well as access in and out of Rouen. And for those who are Flaubert fans, you'll simply love the special touches.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

York

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times and it’s always comfortable, convenient, clean, and hospitable. What more could you ask for? A giant statue of Flaubert and a couple stuffed parrots? Well, let me tell you: it’s got that too.
Stayed 1 night in Sep 2024

10/10 Excellent

Josette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely thened gitel. Great location. Great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but comfortable. Great front desk staff. Parking is difficult to find.
Stayed 1 night in Sep 2024

10/10 Excellent

Maureen A

Stayed 2 nights in Sep 2024

8/10 Good

erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally-located hotel
I had a lovely one-night stay at the hotel. The staff were friendly and accommodating, the room was comfortable and quiet, and the bathroom was nice. The hotel is well-situated, and made walking to all the cultural activities in Rouen very easy. I didn't have a car, but one is definitely not needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dr Serge J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect two days in Rouen
The hotel location could not be better in the old market where Joan of Arc was burned. The staff was excellent and so friendly. The reason for not giving 5 stars comes from the very spotty wifi in our room on 2nd floor and the very average quality of the beds. If they can improve these two aspects, it would become a highly rated hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dmitriy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Navinchandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable stay.
Comfortable place to stay in the very heart of the old medieval centre a stones throw from the main tourist street.
Stayed 1 night in Sep 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024