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Grand Hôtel de la Seine

4.0 star property

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Photo gallery for Grand Hôtel de la Seine

Exterior
Daily buffet breakfast (EUR 13 per person)
Superior Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Laundry
  • 24/7 front desk
$122
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
14 Quai Gaston Boulet, Rouen, Seine-Maritime, 76000
  • Place, Place du Vieux-Marche
    ‪7 min walk‬
  • Place, Rouen Cathedral
    ‪12 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪15 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪17 min drive‬

Room options

View all photos for Business Room (Cosy)

Business Room (Cosy) | Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room (Cosy)

9.2 out of 10
Wonderful
(19 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Double or Twin Room

7.8 out of 10
Good
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Terrace

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Classic Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room

  • Sleeps 2

View all photos for Cosy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Cosy Room

  • Sleeps 2

View all photos for Triple Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Triple Room

  • Sleeps 3

View all photos for Superior Room With Terrace

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room With Terrace

  • Sleeps 2

View all photos for Superior Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Quadruple Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Quadruple Room

  • Sleeps 4

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About this property

Grand Hôtel de la Seine

4-star hotel in Quartier Pasteur
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space. Change of towels is available on request.
Grand Hôtel de la Seine offers 84 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 3 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2024.

Grand Hôtel de la Seine is a smoke-free property.

A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 10 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 25
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 215 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - July 2024
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 10 for children
  • Covered self parking fee: EUR 10 per night (in/out privileges)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Kyriad Rouen Centre
Kyriad Rouen Centre
Kyriad Hotel Rouen
Hôtel de la Seine
Hotel Kyriad Rouen Centre
Grand Hôtel de la Seine Hotel
Grand Hôtel de la Seine Rouen
Grand Hôtel de la Seine Hotel Rouen

Grand Hôtel de la Seine Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 164 reviews
Rating 8 - Good. 59 out of 164 reviews
Rating 6 - Okay. 15 out of 164 reviews
Rating 4 - Poor. 7 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Marred by a fire alarm at 0230. Rooms are small and really need renovation, particularly bathrooms. Surrounded by noisy roads albeit in a good position near the river. Garage expensive and a nightmare to get anything but the very smallest vehicle into it. Breakfast ok although the scrambled eggs weee lumpy and almost cold. We would not stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pamela is kind and welcoming! Bashir, the head housekeeper keeps modern room clean and stocked with amenities. It’s a small detail, but having a napkin for coffee service is outstanding! Perfect location, walked to all Churches and historic monuments. Rouen is fantastic and I highly recommend
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Clean, new smart
Stayed 1 night in Jul 2025

4/10 Poor

Daniel, Telford

Stayed 1 night in Jul 2025

8/10 Good

PIOTR M, Mount Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very friendly staff Got 4 days parking for free so I think it was a vip treatment
Stayed 6 nights in Jul 2025

10/10 Excellent

Christopher, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and nice. Nice wide breakfast selection, the evening meal was quiet and very nice. Parking was tight but ok for a medium sized car.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before. It is walking distance to the old city and the restaurants and bars. It is a beautiful centre but Rouen needs to tackle their rodents!
Stayed 1 night in Jun 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were in. Car park a bit tight but very safe
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for cyclists. Right on a local cycle path and a stone's throw from the Seine cycle path, with secure covered parking for bikes. The room was small but it was advertised as such and was perfectly adequate. Walking distance to the major tourist attractions in Rouen. Lovely, helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on several occasions on previous years, under the previous hotel name. Improvements have definitely been made. Will stay again.
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Well located but tired with very small bedrooms.
Stayed 1 night in Jun 2025

8/10 Good

Jan, Burnaby

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Easy and friendly check in. Very basic hotel which is what you'd need if you want a hotel close to old town Rouen. Don't expect any extras, simple but cozy enough. Each room has a kettle with tea and instant coffee, and hairdryer (which was missing from our room) Fan didn't seem to work so getting drenched in the rain meant our clothes and shoes did't dry after 2 days. Only one tiny rubbish bin in the bathroom which meant a visit there every time you had to toss something out. Lots of sights close by so super convenient. There is a small gym to workout, a restaurant on site and a place to have a drink in the evening. Views from the window on the third floor. Be sure to double check your bill when checking out. We were charged everything twice from our meal in the dining room and needed to fix it after we checked out. This was terribly inconvenient for those that had to wait behind us.
Out the window on third floor.
Stayed 3 nights in Jun 2025

8/10 Good

Hanno

Liked: Cleanliness, staff & service, room comfort
Easy check-in at hotel. Had booked room with terrace and Seine river view. Was not worthwhile the extra money as only partial sideway river view. Room due to terrace unpractical layout. Bathroom appears aged with open piping. Otherwise hotel room is clean, close to the river banks with bars and restaurants. Despite next to main roads the room was quiet. Breakfast buffet good value.
Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour, excellent hôtel, très bien situé personnel, exceptionnel
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and parking. Room was very clean and staff helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

ROSANNA, Alsemberg

Disliked: Amenities
The hotel is well located but the room is small and dusty. They did the cleaning everyday but I guessed just the flooring and arranged the bed but dusting never. Staff are good. Not worth the rating as 4 stars for me 😞
Stayed 5 nights in Apr 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs more staff.

Hotel was pleasant. Dined in the restaurant and the young waitress did a mighty job, against all odds. Bar, restaurant and kitchen sorely understaffed, leaving customers waiting to order, receive their meals and pay. At some stages, even the hotel receptionist was helping out in the bar and kitchen. Staff at all times maintained pleasant demeanours and didn’t fluster at the criticism they received from some patrons, but should not have found themselves dealing with this situation. Employ more staff!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was excessively small, especially for a family of four. Other than that, we loved the hotel and the location (walking distance to the historic city center).
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Chen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful at reception felt warm and welcomed.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Feb 2025