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Mercure Rouen Centre Cathedrale

4.0 star property

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Photo gallery for Mercure Rouen Centre Cathedrale

Minibar, in-room safe, blackout drapes, soundproofing
Restaurant
Bar (on property)
Exterior
Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
$125
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪1 min walk‬
  • Place, Rouen Christmas Market
    ‪1 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪16 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Rouen Centre Cathedrale

4-star hotel in Rouen City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Rouen hotel also offers a library, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Rouen Centre Cathedrale is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mercure Rouen Centre Cathedrale has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Reviews

Mercure Rouen Centre Cathedrale Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, helpful staff, spacious room. V. Good breakfast. Room could use an update/redecoration.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was really good, very convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
All the above
Stayed 3 nights in Aug 2025

10/10 Excellent

CHRISTIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Découverte

C'est très compliqué de trouvé l'hôtel car toutes les informations ne sont pas fournies sur le site. Les GPS vous font tournés en ronds et beaucoup de rues sont en sens interdit ou fermées pour travaux. Nous sommes arrivées vers 13h et notre chambre était déjà prête nous avons apprécié. Chambre propre sauf comme dans beaucoup d'hôtel les plaintes autour et à la tête du lit sont poussiéreuses. Dans la salle d'eau le tour interieur ou la buse est posée est noir ,un coup d'eponge avec du vinaigre suffirait. Le personnel est très agréable, le petit déjeuner est excellent avec du salé du sucré et du vrai fromage pas des tranches . Je trouve le parking un peu cher mais pas d'autre choix car peu de place disponible.
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a wonderful location. Everything we wanted to see was within walking distance - less than 10 minute walk. Staff at front desk were very helpful. Breakfast is offered for a fee but there are Boulangeries in the area for a quick breakfast. Great for a 1 night stay. Parking under the hotel is very tight but convenient and safe. Overall a great value. Highly recommend this hotel for a stay in Rouen.
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were very kind and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Shivun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

SIYAO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel but parking is a nightmare!
Stayed 2 nights in Aug 2025

8/10 Good

Pascal Regis

Magnifique Rouen

Petit dejeuner fantastique! Chambre confortable et trés propre!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay convenient to the to all there is to see
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely confortable hotel with very professional and friendly staff. Buffet breakfast excellent. Situation in Rouen remarkable and so close to the cathedral. Parking beneath which is easy to access with a vode, simply ring the hotel when you get to the bollarded central area and they'll guide you in.
Stayed 1 night in Aug 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for all tourist attractions very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We only stayed a night but had a lovely time in Rouen. The hotel's location is central and close to the cathedral, the shops, and lots of restaurants. Parking is available and can be tight, though they may have options for larger vehicles so make sure to inquire ahead and reserve a spot. Every staff member we interacted with was so kind and professional. It really made an impression. Our one breakfast experience was not ideal as there was a constant long queue for 1 coffee machine which blocked several of the food areas. Overall a lovely hotel with stellar staff.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The system of 'bornes ' closing the centre of Rouen to traffic is a big negative to this hotel. We were not told about this in advance and reached the hotel on foot. The manager on the front desk kindly escorted our car through the barriers as he knew the code.
Stayed 1 night in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
WiFi: For the rate charged for the room, WiFi should be straight forwardly offered without conditions, member sign ups or time limits.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, helpful staff and good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Wanderley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Benjamin

Stayed 1 night in Jul 2025

8/10 Good

marco

Propreté à améliorer

Propreté à améliorer rouleau de papier wc sale sous évier des toilettes
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Fantastic Location!

The room was everything we were looking for. The rooms was spacious enough for three and the location was unbeatable! My only complaint was that the air conditioning didn't quite cool our room as much as we would have liked, but still much better than no AC at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025