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Mercure Rouen Centre Cathedrale

4.0 star property

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Privilege, Double Room, 1 Double Bed, Balcony | Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
Daily to-go breakfast (EUR 20 per person)
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
$118
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
  • Place, Rouen Cathedral
    ‪1 min walk‬
  • Place, Gros Horloge
    ‪3 min walk‬
  • Place, Tour Jeanne d'Arc
    ‪8 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪16 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Multiple Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed, Balcony

Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Rouen Centre Cathedrale

4-star hotel in Rouen City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Rouen Centre Cathedrale offers 125 accommodations with minibars and safes. Satellite television is provided.

This Rouen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Rouen hotel also offers a library, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Rouen Centre Cathedrale is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mercure Rouen Centre Cathedrale has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Reviews

Mercure Rouen Centre Cathedrale Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

10/10 Excellent

Carol, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Benjamin

Stayed 1 night in Jul 2025

8/10 Good

marco

Propreté à améliorer

Propreté à améliorer rouleau de papier wc sale sous évier des toilettes
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Fantastic Location!

The room was everything we were looking for. The rooms was spacious enough for three and the location was unbeatable! My only complaint was that the air conditioning didn't quite cool our room as much as we would have liked, but still much better than no AC at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Rouen. Spacious room with all the amenities we needed. On site parking isn’t for the faint hearted!
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin, Scarborough

Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very close to all the attractions
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - more like one you'd find in the US in terms of room size. AC great, comfy bed. We opted out of the breakfast but there are plenty of bakeries in the area. Walked from here to everything we needed to see.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right next to the Cathedral was fantastic and being able to park at the hotel after travelling down the streets where you need the passcode to lower the bollards was great. The staff were wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent especially the gentlemen in the lobby bar area
Stayed 3 nights in Jun 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This location is excellent if you are looking to be in the middle of the city. Despite being in the action, it is very quiet and peaceful in the room. Merci!
Stayed 1 night in Jun 2025

10/10 Excellent

Enit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location hotel and spectacular breakfast. Terrace room upgrade was so worth it- we could see cathedral from it. Parking is tricky as it is with an access code in pedestrian zone but be prepared and
Stayed 1 night in May 2025

8/10 Good

Alex

Traveled with partner
Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Georgellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for this modern comfortable hotel, but difficult to drive to...take a taxi.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, and the staff are pleasant and helpful. It may not be the most charming or atmospheric choice, but it’s very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good. Great location
Stayed 2 nights in May 2025

10/10 Excellent

Sindre Bjørbekk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As central as one could be, right next to the impressive cathedral.
Stayed 1 night in May 2025

10/10 Excellent

Yayra M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel in the city center, conveniently located walking distance to the main sights in town. Rooms were comfortable and clean, staff was friendly and helpful. And there’s parking on site - although it’s a tight squeeze to get in :/ But it’s available ;)
Stayed 1 night in Apr 2025

10/10 Excellent

Kan Choy Kum

Liked: Cleanliness, amenities, property conditions & facilities
The room I had was spacious. The staffs at reception were friendly and extremely helpful to my request. The location is great and walking distance to most attractions. It is also a 15 min walk to the train station.
Stayed 4 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel in a unique and wonderful place.

Lovely stay in a historic area with quick access and audible sounds from unique and wonderful music from cathedral when window open. A WIN WIN.
Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Good, but shower was poor and wish we had a coffee maker in the room.
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who checked us in was extremely helpful and friendly. Appreciated the complimentary beverages in the room and the 2 sizes of bed pillows. Bed was very comfortable
Stayed 1 night in May 2025