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Hôtel Mercure Rouen Centre Champ-de-Mars

4.0 star property

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Photo gallery for Hôtel Mercure Rouen Centre Champ-de-Mars

Reception
Exterior
Privilege, Room, 1 Double Bed | Individually decorated, individually furnished, desk, laptop workspace
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
12 bis Avenue Aristide Briand, Rouen, Seine-Maritime, 76000
  • Church of Saint-Maclou
    ‪9 min walk‬
  • Rouen Cathedral
    ‪12 min walk‬
  • Rue Saint-Romain
    ‪12 min walk‬
  • Rouen (URO-Rouen - Seine Valley)
    ‪23 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Individually decorated, individually furnished, desk, laptop workspace

Classic Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Individually decorated, individually furnished, desk, laptop workspace

Privilege, Room, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Individually decorated, individually furnished, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

ibis Rouen Centre Champ de Mars

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (878)
The price is $89
per night
$101 total
includes taxes & fees
Mar 13 - Mar 14
ibis Rouen Centre Champ de Mars

About this property

Hôtel Mercure Rouen Centre Champ-de-Mars

4-star hotel in Rouen City Centre
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Hôtel Mercure Rouen Centre Champ-de-Mars offers 107 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Hôtel Mercure Rouen Centre Champ-de-Mars features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This eco-certified hotel also offers a terrace, a garden, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hôtel Mercure Rouen Centre Champ-de-Mars is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
A l'Epicerie - This restaurant specializes in French cuisine and serves lunch and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 19.20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • A l'Epicerie

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10,764 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Covered self parking fee: EUR 19.20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Rouen Champ De Mars Hotel Rouen
Mercure Rouen Champ Mars Hotel
Mercure Champ Mars Hotel
Mercure Champ Mars
Mercure Rouen Champ Mars
Mercure Rouen Champ de Mars
Mercure Rouen Champ Mars Rouen
Hôtel Mercure Rouen Centre Champ-de-Mars Hotel
Hôtel Mercure Rouen Centre Champ-de-Mars Rouen
Hôtel Mercure Rouen Centre Champ-de-Mars Hotel Rouen

Hôtel Mercure Rouen Centre Champ-de-Mars Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 539 reviews
Rating 8 - Good. 211 out of 539 reviews
Rating 6 - Okay. 72 out of 539 reviews
Rating 4 - Poor. 26 out of 539 reviews
Rating 2 - Terrible. 12 out of 539 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in one of the privilege rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ruth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and perfect with the family. Sofa bed convert to two single beds albeit very close together. The rooms looked recently updated. The only down side was the service in the restaurant for dinner, we had the kids and it was late due to travelling but service was slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Jairo

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
One night and provided all we needed. Short walk into beautiful Rouen
Stayed 1 night in Aug 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out
Stayed 1 night in Aug 2024

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the money but expected better from the bran
Must admit I’m confused what to expect from Mercure these days. It’s hard to tell the really quality from the more basic in the same band. This is one of the more basic. It shares a lot of its facilities- check in, bar, restaurant, parking with the attached Ibis. The location is a bit off putting at first but is only a 5-10 min walk to the main centre, restaurants etc, The room was okay for the money, clean and spacious but pretty basic. The parking underground is ridiculously tight for large cars but do-able with care. Costs about €15 for 24 hours. Disappointing that in the fitness room only the treadmill seemed to work & on some days both the sauna or steam room were turned off
Stayed 4 nights in Aug 2024

10/10 Excellent

Philip

Stayed 1 night in Aug 2024

10/10 Excellent

Cassio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property however a bit far from the beaten track.
Stayed 1 night in Jul 2024

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel conveniently located on the outskirts of Rouen. Property was in excellent condition, modern and clean rooms and well equipped bathrooms. Very welcoming front desk who were predominately multi-lingual. The surrounding area felt safe, but was busy as you’d expect for a city centre hotel. Parking was secure underground, really good if you were stopping en route to another destination, and very reasonable rate (something like €1.50 per hour). Breakfast was of great quality and a decent variety of options (continental, cereals, cheeses, some fruit - our only minor observation is there could have been more variety of fruit!)
Stayed 1 night in Jul 2024

6/10 Okay

Dirk

Stayed 1 night in Jul 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Rouen is a lovely city to walk and visit. Great place to soak in history, talk with people and rethink your life priorities.
Stayed 1 night in Jul 2024

2/10 Terrible

Larisa, Jersey city

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day something was broken: plumbing problems flooded floor, shampoo holder, telephone to reception, stop working keys, paper cups in the room , no apologies, breakfast is extremely poor, espresso machine was broken, dirty bathroom, dirty glasses, very difficult parking. Staff is rude, almost no English. We were stayed in the basement room near the garage exit: smell, noise. One star hotel could be better. Nobody cares about anything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked a ‘privilege room’ for my partner & 2 children age 5 & 7 as this was the option for sleeping 4 people. When we arrived it was clear the hotel was undergoing building works internally with no apparent reception desk for the hotel which shared an entrance with the Ibis hotel next door. Our room smelt strongly of paint, it had a separate study room which had a sofa bed for the kids. The furniture was really sparse. In the entrance hallway, it was really dark, it needed extra wall lights and a console to put items on. The main bedroom needed at least a chair & side table. Plug sockets didn’t work by the headboard. No sockets in hallway so we had to charge our phones in the kids/ study room over night. The coffee machine was in the kids / study room so not ideal for making a drink when the kids have gone to bed. The windows were able to fully open in both rooms with no safety closing mechanism, not ideal for two young children sleeping in the sofa room. The bathroom although well presented with soaps, shampoos, etc didn’t have a heated towel rail which we found very odd. The toilet room was separate without a basin which we find very unhygienic. The ‘privilege room’ felt very ‘temporary’ with very thin walls between rooms, decorating details such as paint work, grouting in bathroom all very messy, not to a 4 star hotel standard. It was disappointing to have all of these items dampen our experience at the hotel and we would not return because o
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Under construction but decent
Hotel under reconstruction. The sixth floor was being painted and had the floor covered with plastic. Room was decent but had a view of the fire escape and parking. The parking was incredibly tight. Good luck if you have a mid size car. The restaurant was new and some items were not available but the staff was just great.
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024