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The Jephson Hotel, BW Signature Collection

3.0 star property

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Photo gallery for The Jephson Hotel, BW Signature Collection

Exterior
Lobby sitting area
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, England, CV32 5JQ
  • Victoria Park
    ‪6 min walk‬
  • Royal Leamington Spa Bowling Club
    ‪8 min walk‬
  • Warwick Castle
    ‪5 min drive‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed, Non Smoking

  • 211 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 148 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 98 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Jephson Hotel, BW Signature Collection

3-star Royal Leamington Spa hotel close to Warwick Castle
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Jephson Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

The Jephson Hotel, BW Signature Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
The Jephson Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Latvian, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 7.95 to 10.95 for adults and GBP 5.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 1:
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.95 to 10.95 for adults, and GBP 5.95 to 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Falstaff Hotel Royal Leamington Spa
Falstaff Royal Leamington Spa
Falstaff Hotel
The Jephson Hotel
The Jephson Hotel, BW Signature Collection Hotel
The Jephson Hotel, BW Signature Collection Royal Leamington Spa

The Jephson Hotel, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 229 out of 565 reviews
Rating 8 - Good. 207 out of 565 reviews
Rating 6 - Okay. 71 out of 565 reviews
Rating 4 - Poor. 42 out of 565 reviews
Rating 2 - Terrible. 16 out of 565 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

IAN

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very polite and kind staff

Thank you very much for another wonderful stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive

Attentive staff, comfortable room for a reasonable price
Stayed 1 night in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with free parking

We arrived quite early but were able to park and give our registration number to the receptionist. It makes a big difference to have free parking, which is unfortunately rate these days. Lovely hotel. The room was nice and the bed was comfortable. We had the window opened all night and it was very quiet. We had asked for a room with a bath and we got one so we had a nice relaxing bath
Stayed 1 night in Feb 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for us! Family of 4, booked a family room and it was perfect for our needs! Staff were very friendly and helpful! Breakfast was nice a fresh! Would happily stay there again!
Stayed 1 night in Feb 2025

4/10 Poor

Robert

Stayed 1 night in Jan 2025

8/10 Good

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kitty

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, breakfast very good, really nice hotel with great staff and very clean. Only issue for us was the lack of a view from the room- it looked out onto a wall with no outside view. As we booked on the day and for 1 night, we understand we could have got the only remaining room. Overall we were very pleased with our stay at the Jephson.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at the hotel on a number of occasions before.
Stayed 1 night in Feb 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

So noisy!

Paper thin walls and ceilings/floors meant a very disturbed night. Room felt tired and in need of some tlc. Staff seemed pretty efficient. I’m not sure we would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Darran

Stayed 1 night in Jan 2025

10/10 Excellent

Shiela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vincenza

Liked: Cleanliness, staff & service, room comfort
Overall good stay, helpful staff, breakfast excellent, excellent location and clean accommodation. Would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend stay

Room was basic but comfortable. Staff were brilliant. The breakfast was tasty!
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i struggled with was the creaky floorboards outside and my room, and also what sounded like above me. Apart from that i felt like home from home almost. Very helpful and friendly staff helping me out from the moment i droppd my bags and case accidently when i arrived and the lady on reception came straight out to help me. A lovely stay and i will come back.
Stayed 4 nights in Jan 2025

4/10 Poor

Denise

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lourdes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as usual, thank you very much! Staff are very polite and well-mannered, which is great to see!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room. Good quality breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic value for money

Great value for money --- I'd thought for that price it would be a dive, but absolutely not. Good parking and generally very nice place. My only complaint is that my room was a little too warm.
Stayed 2 nights in Jan 2025