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The Jephson Hotel, BW Signature Collection

3.0 star property

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Photo gallery for The Jephson Hotel, BW Signature Collection

Exterior
Lobby
Lobby sitting area
Lobby sitting area
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
$74
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, England, CV32 5JQ
  • Victoria Park
    ‪6 min walk‬
  • Royal Leamington Spa Bowling Club
    ‪8 min walk‬
  • Warwick Castle
    ‪5 min drive‬
  • Birmingham (BHX)
    ‪30 min drive‬

Room options

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 211 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 148 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(9 reviews)
  • 98 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Jephson Hotel, BW Signature Collection

3-star Royal Leamington Spa hotel close to Warwick Castle
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Jephson Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

The Jephson Hotel, BW Signature Collection is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
The Jephson Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 7.95 to 10.95 for adults and GBP 5.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 1:
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.95 to 10.95 for adults, and GBP 5.95 to 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Falstaff Hotel Royal Leamington Spa
Falstaff Royal Leamington Spa
Falstaff Hotel
The Jephson Hotel
The Jephson Hotel, BW Signature Collection Hotel
The Jephson Hotel, BW Signature Collection Royal Leamington Spa

The Jephson Hotel, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 248 out of 624 reviews
Rating 8 - Good. 230 out of 624 reviews
Rating 6 - Okay. 81 out of 624 reviews
Rating 4 - Poor. 46 out of 624 reviews
Rating 2 - Terrible. 19 out of 624 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rachel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately we were in a ground floor room with a view of a wall and therefore it was very dark. Breakfast is buffet. Basic choice but food was tasty and hot Excellent lication, 10 minute walkninto town centre with plenty of shops and restaurants. 5 minutes drive to Warwick Castle
Stayed 2 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jepherson hotel

Very g ood, great location close to high street, Jephson gardens. Warwick castle, Kenelworth Castle, a twenty minute erive ftom Edge hill. Stratford upon Avon. Cvery good value for money.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located and the staff very helpful but we were disappointed by the menu as we were looking forward to steak. Also the gin selection was poor and the scrabbled egg at breakfast was such that we decided not to eat any. Normally a hotel of this standing would offer fruit with breakfast but there were no healthy options in our opinion.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Comfortable room friendly reception service. Good shower . Good breakfast
Stayed 1 night in May 2025

10/10 Excellent

Lourdes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are always polite and very helpful, thanks!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Amazing two day stay at Jephenson Hotel. Staff was very friendly and room was very spacious, clean and comfortable. Breakfast was very good and when I asked them they even did poached eggs for us.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

J A

Business traveler
Liked: Staff & service

Distance to rooms

Good stay, check in good, as ever with a Hotels.com booking you seem to be given the rooms as far from reception as physically possible, bed great however every step in the room made loose floorboards make the wardrobe rattle
Stayed 1 night in May 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
It was close to where I wanted to be
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job

It was just what I needed as I was attending a wedding in town. Jay on reception was brilliant.
Stayed 2 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Priced well
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very large rooms, staff were all very friendly. Excellent location with walkable easy access to town centre and bowls club.
Stayed 2 nights in May 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Stayed 1 night in May 2025

6/10 Okay

Haig, Bristol

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful place to stay

Rooms were clean and well equipped, extra fan provided also do to the hot weather. Dinner was good, and breakfast had a wide selection.
Stayed 1 night in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Gareth, Cardiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here this month, the staff are very friendly and welcoming. I will be back again 😀
Stayed 2 nights in Apr 2025

10/10 Excellent

Lourdes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much to Tisha and Ken in reception, very polite and kind!
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night Saturday stay

We had a one night stay on a standard double room. There was plenty of parking spaces both sides of the hotel. The receptionist was very welcomeing and friendly at check in. The room was warm, clean and spacious. It was a good location with a short walk to the Town centre. Breakfast was good and again the staff were friendly and welcoming. I would recommend the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Such a warm welcome & a fantastic breakfast. Thank you
Stayed 1 night in Apr 2025

2/10 Terrible

Adam

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Poor experience

The room had no running water and the shower did not work either. I informed the reception staff who should have transferred me to another room. No so i was given a bottle of water.
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025