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Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Exterior
Terrace/patio
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Assembly Hall Theater
    ‪8 min walk‬
  • Pantiles
    ‪11 min walk‬
  • Tunbridge Wells Golf Club
    ‪16 min walk‬
  • London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Classic Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Wells Hotel

3-star Royal Tunbridge Wells hotel with restaurant
This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 915 square feet (85 square meters) include conference space. This Edwardian hotel also offers a terrace, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in April 2021.

Royal Wells Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Brasserie - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Highchair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2021
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between July 19 and July 21.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per day
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 854 reviews
Rating 8 - Good. 274 out of 854 reviews
Rating 6 - Okay. 71 out of 854 reviews
Rating 4 - Poor. 23 out of 854 reviews
Rating 2 - Terrible. 10 out of 854 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good, luckily we were able to park onsite (the car park is limited).
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and we had a very comfortable stay.
Stayed 1 night in Dec 2024

8/10 Good

Lewis

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Double charged, the second time of which was done
Paid at the point of booking. They took the money again.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i arrived late, staff very friendly
Stayed 1 night in Dec 2024

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel for the price, service & location. Second stay, everything was great. Would definitely book again :)!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2024

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Nov 2024

8/10 Good

Gansh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well presented hotel close to the centre of town but also far enough away from the hussle and bussle of the night scene.
Stayed 1 night in Nov 2024

8/10 Good

Jeannie Rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious room and bathroom. Staff very pleasant but seemed very short - all multi tasking in different areas. Waited a while for food but when it came, was excellent quality and presentation. Walkable to town
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, brilliantly situated for where we needed to be in the town. Ten minute walk from the Assembly Hall theatre. Our room was lovely and big, reasonably priced and breakfast was delicious. Only issues were that I think our room was under a water tank as there were some loud noises around 6am and 7am that went on for a while and sounded like a water tank. It was very windy and some of the windows rattled a little too. Otherwise all good and we enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Wells is an overall charming historic hotel that has been refurbished nicely. Not a far walk (5-10 min) into town and the Pantiles which was fantastic. The included breakfast was fantastic and the service was efficient and friendly. The price was fantastic overall. Would recommend and would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frindle staff - but a few more needed!
The food and room were great. The staff were friendly and very helpful - it could just do with a few more staff around. They always seemed to have the dame staff on and they were tired - although they were not saying anything you could see in their faces - but all were friendly and cheerful in spite of this - would happily stay there again if we were in the area.*****
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Lovely staff, beautiful rooms and delicious breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the hotel, we had a large room which was quite and the service &food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation. Peaceful and clean rooms. Excellent breakfasts. Very convenient location.
Stayed 6 nights in Oct 2024

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now finished our stay and have loved every minute ❤️. We had a lot of trouble with our train I have ASD and some other things that made travelling and things very stressful - I felt I could relax here - which I really really could, and we phoned to let them know we would be late - a member of staff waited until 1:30am for us to arrive, opened the door for us and made sure we were all settled. Our room was beautiful and clean, really comfy bed!!! And the food is phenomenal. Can’t say enough good things about this place!! 😁 Hopefully we get the chance to come back, thank you for having us to stay at your lovely hotel 😊
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great staff, great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Shing Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024