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Russell Hotel

2.0 star property

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Photo gallery for Russell Hotel

Exterior
Terrace/patio
View from property
Comfort Suite, Annex Building | Private kitchenette | Coffee/tea maker, electric kettle
Twin Room, 2 Twin Beds | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
$109
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
  • Place, Assembly Hall Theater
    ‪5 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Hever Castle and Gardens
    ‪23 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Single Room

8.0 out of 10
Very good
(8 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Double Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Annex Building

Comfort Suite, Annex Building | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Comfort Suite, Annex Building

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

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About this property

Russell Hotel

Hotel in Tunbridge Wells Town Centre
A bar/lounge, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a picnic area, and a TV in a common area are onsite.
Russell Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekdays. Public areas are equipped with complimentary wireless Internet access.

This Victorian hotel also offers a terrace, a picnic area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Russell Hotel is a smoke-free property.

A complimentary English breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free English breakfast available on weekdays 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1890
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 18.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Russell Hotel Royal Tunbridge Wells
Russell Royal Tunbridge Wells
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Russell Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 153 out of 402 reviews
Rating 8 - Good. 153 out of 402 reviews
Rating 6 - Okay. 74 out of 402 reviews
Rating 4 - Poor. 17 out of 402 reviews
Rating 2 - Terrible. 5 out of 402 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

WEN-CHENG

Liked: Staff & service, room comfort
GOOD SERVICES
Stayed 1 night in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service
The room was clean and functional. Generally the whole building needs updating looks a bit tired.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Basic, handy location

Staff helpful. Room in attic, so no windows that could open and blinds not great. No lift. Lot of noise from next room's bathroom fan. Furniture tired. Reasonably clean. Breakfast good. Chosen for parking which I obtained, but is very limited. Handy location for the centre of town.
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfort room in the building next door. Lovely and spacious! Comfortable bed, huge bathroom with a four piece suite, small kitchenette with fridge & microwave and a seating area.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in May 2025

6/10 Okay

Sugathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff. Attentive service. But needs a refurbishment though.
Stayed 3 nights in May 2025

10/10 Excellent

Stephan

Liked: Cleanliness, property conditions & facilities
Unbeknownst to us, we were upgraded to a very specious, well kept room that we felt very comfortable in. The breakfast included was also a surprise and very good. We appreciated the sincerity of those who were so helpful to us during our stay.
Stayed 2 nights in May 2025

4/10 Poor

Ed

Stayed 1 night in May 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great service Clean room comfy bed alright shower nice breakfast just a bit dated but would stay there again
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark, Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for everywhere I was going to. Informative and good service. Comfortable and quiet room. Interesting shower gel.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
I needed parking and the hotel has a free parking facility for its clients, a big plus. The staff was friendly and cooperative. The breakfast was as hearty as you wish it to be and service was prompt. The central location of the hotel was ideal. This quaint old-fashioned hotel does not have an elevator but knowing this in advance helps. There were no toiletries -minor inconvenience. The price was reasonable and the room and bedding clean. I had no need for any of its other services. If I had to return to the area, I would be content to stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Beverley

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Not the hotel for me.

The service was fantastic and the breakfast was fabulous the next morning. The decor is dated. I dont like the bath shower set up. The chairs and curtains and carpets are all dark and old. Maybe have some music playing quietly at the bar. The single bed was not comfortable. My 1 case weighs 30 kg, no lift, steps everywhere you go, this is not practical for someone with luggage. The receptionist did ask a guest to take my heavy suitcase up the 3 flights of steps for me. The staff are lovely and really helpful. The photos are so deceiving. The shops are really close to the hotel, thats no lie.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good position in the town and very good value for money. Good atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

sinead

Liked: Cleanliness, staff & service, property conditions & facilities
My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift. Staff were friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Steven

Traveled with family
Liked: Staff & service, room comfort

Russell Hotel

Excellent situation only 2 minutes walk from the town centre with free onsite parking. The staff are friendly with excellent service during breakfast time. The rooms are comfortable, if a little dated and the whole place would benefit from being freshly decorated. This is only a minor issue and I would happily stay there again in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for work trips.

Really pleased with my stay. Would highly recommend.
Stayed 4 nights in Apr 2025

4/10 Poor

Pranav

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed here for two nights. Cons - - No lift. - No concierge - Food is average at best. - Shoddy looking rooms and furniture. - Overpriced - Noise from neighbouring rooms very audiable in your room - Poorly lit/Dim lighting Pros - - Close to town centre and railway station - Quiet surrounding Wouldn't rebook unless I really had to.
Stayed 2 nights in Apr 2025

6/10 Okay

Kenneth

Traveled with partner
Liked: Staff & service
Shower didn't work
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Traveled with group
Disliked: Property conditions & facilities
Cheap, rooms were very dated I was expecting to see Rigsby in the hotel. Other clientele in the hotel were something to be desired but not hotels fault.
Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in the area

Nice budget hotel, close to my job and also very close (5 min walk) to the town centre. The room was very spacious although dated in decor and furniture. Temperature control was good and the en suite facilities were very good. The staff were pleasant and helpful. The breakfast was very good, freshly cooked rather than warmed up buffet style which was much better. I think the only negative was the tiny TV at the far end of the room 📺🤔
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

The Russell Hotel

The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions. We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Stayed 1 night in Feb 2025