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Russell Hotel

2.0 star property

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Exterior
Comfort Suite, Annex Building | Private kitchenette | Coffee/tea maker, electric kettle
Twin Room, 2 Twin Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi
Lounge
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
  • Assembly Hall Theater
    ‪5 min walk‬
  • Pantiles
    ‪12 min walk‬
  • Dunorlan Park
    ‪20 min walk‬
  • London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Annex Building

Comfort Suite, Annex Building | Desk, iron/ironing board, cribs/infant beds, free WiFi

Comfort Suite, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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The price is $169 total
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About this property

Russell Hotel

Hotel in Tunbridge Wells Town Centre
A bar/lounge, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a picnic area, and a TV in a common area are onsite.
Russell Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekdays. Public areas are equipped with complimentary wireless Internet access.

This Victorian hotel also offers a terrace, a picnic area, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Russell Hotel is a smoke-free property.

A complimentary English breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free English breakfast available on weekdays 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1890
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 18.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: GBP 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Russell Hotel Royal Tunbridge Wells
Russell Royal Tunbridge Wells
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Russell Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 145 out of 376 reviews
Rating 8 - Good. 142 out of 376 reviews
Rating 6 - Okay. 67 out of 376 reviews
Rating 4 - Poor. 17 out of 376 reviews
Rating 2 - Terrible. 5 out of 376 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

The Russell Hotel

The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions. We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast
Stayed 2 nights in Feb 2025

6/10 Okay

Leigh

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Great staff

The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh. The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Business traveler

Great Value Hotel.....5 stars

Great breakfast. Very comfortable and clean room. Staff were very helpful and friendly. Great value and would highly recommend...5 stars.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless. The bed wasn't very comfortable and the TV was tiny. The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.
Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyable stay

V friendly and welcoming. Good value for money. Great breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cosy English hotel.

Third time using this hotel, staff are friendly and eager to help. The property is a typical old English hotel with no elevator but has a cosy feel of which my family enjoyed on all three stays.
Stayed 3 nights in Dec 2024

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service
Good parking , staff friendly and polite, food average.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Business traveler
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

Room was clean, comfortable and had basic amenities. Rooms are aged and look tired but this really does not bother me. Breakfasts and parking were included in the room rate and they both were good. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ian

Business traveler
Liked: Amenities
I travel a lot for work and need to stay in a a variety of places usually on a budget. I really liked this hotel. It’s a traditional hotel with all the facilities you can ask for. Staff are friendly and helpful and the rooms were clean & tidy. It was an all round pleasant stay. I’d definitely book again.
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service, room comfort

Pleasant stay.

Pleasant stay but room was dated and in need of decoration. Lovely breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Traveled with family
Great breakfast, helpful staff, acceptable accommodation, good ‘walk in shower’. No issues.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Ideal position for accessing town centre

Unfortunately we were in the main hotel which is very dated. There was no proper blind on the bathroom windows which meant that people could see us when the light was on and it was dark. No privacy. The room was very dimly lit, the curtains were faded and the material was splitting .The bed was not too comfortable , the mattress needs replacing. Thecooked breakfast was tasty and served hot. The carpark was easily accessible Had no problems parking
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Convenient location

Very convenient for shops and the train station. Friendly and very helpful staff. Parking on site. "Faded glory" perhaps describes the building best, old fashioned decor, bar and breakfast room functional but not inviting. If you have any mobility needs, even just an aching knee, mention it when booking as we were given a room at the top of the building accessed by 60 stairs..
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Lovely staff. Very clean. Convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, informative staff. Excellent breakfast experience.
Stayed 1 night in Oct 2024

10/10 Excellent

JD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff that really took great care of my wife and our infant baby. Thanks!
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast! Nice room.
Stayed 1 night in Oct 2024

10/10 Excellent

Annemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for staying in the centre of town. Our room was a very good size and well equipped with a small kitchen. Clean. The breakfast was adequate for my husband but little choice for a gluten free vegan.
Stayed 1 night in Sep 2024

10/10 Excellent

STEPHEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Great staff and service and wonderful breakfast
Stayed 6 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Really nice hotel and staff
Stayed 1 night in Sep 2024