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Smith & Western Tunbridge Wells

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smith & Western Tunbridge Wells

Bar (on property)
Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Front of property
Food and drink

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Linden Park Rd, Royal Tunbridge Wells, England, TN2 5QL
  • Pantiles
    1 min walk
  • Calverley Grounds
    13 min walk
  • Trinity Theatre
    15 min walk
  • London (LGW-Gatwick)
    52 min drive

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Tunbridge Wells Hotel

Pet friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (1044)
The price is $93
per night
$112 total
includes taxes & fees
Dec 7 - Dec 8
Mercure Tunbridge Wells Hotel

About this property

Smith & Western Tunbridge Wells

4-star Royal Tunbridge Wells hotel with restaurant
A restaurant, a bar/lounge, and free newspapers are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden.
Smith & Western Tunbridge Wells offers 9 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Smith & Western Tunbridge Wells is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and noon.
Smith & Western Tunbridge Wells has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Smith Western Tunbridge Wells Hotel Royal Tunbridge Wells
Smith Western Tunbridge Wells Hotel
Smith Western Tunbridge Wells Royal Tunbridge Wells
Smith Western Tunbridge Wells
Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells
Smith And Western Tunbridge Wells
Smith & Western Tunbridge Wells Royal Tunbridge Wells
Smith Tunbridge Wells Hotel
Smith & Tunbridge Wells
Smith & Western Tunbridge Wells Hotel
Smith & Western Tunbridge Wells Royal Tunbridge Wells
Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells

Smith & Western Tunbridge Wells Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 169 reviews" "
Rating 8 - Good. 54 out of 169 reviews" "
Rating 6 - Okay. 9 out of 169 reviews" "
Rating 4 - Poor. 1 out of 169 reviews" "
Rating 2 - Terrible. 3 out of 169 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Haven't been this disappointed since shreck 2
Poor show. Had meals at this smith and weston before and really enjoyed then so thought when I'm next down I'll book a night. First impression was good but whe i arrived at 9:30 but once i had been out to get somthing to eat (and returned) i found the shower not to be working! Unfortunately this was after the staff had left. In the morning while eating my yoghurt from the self serve the spoon texture felt a bit odd. Much to my disgust and horror the spoon was dirty! I thought it must have been me so went to get another to find 5/7 were dirty! Very disappointed. Then to top it off the staff member said the showers was a know issue and it should now be working..... unfortunately this was at half seven so no tome to use.
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our best stay while visiting the UK, amazing breakfast as well.
Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great place to stay.
This is a great themed pub, hotel , the staff are friendly and on the ball , even showing you to your room . My room was clean and even carried on the Wild West theme . The food was a little limited, but is was a cowboy/ cowgirl place so I guess they eat a lot of burgers.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right from check-in, staff were friendly and helpful. Riley took on my query about payment resolving the issue and satisfactorily explained the discrepancy between my app and his system. He took our bags to our room and ensured all was well. This excellent customer service by all staff members continued throughout our two night stay. A particular shout out to the smiley singing lady who made up our room. The room was clean and comfortable, nice big shower and good facilities. We would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

elspeth

Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Vicky

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and would definitely return
The check in process was a little unclear for me as the website didn't say much, I arrived during dinner service and it was a tad strange lugging myself and my bags through the restaurant as I didn't really know where to go but after guidance from the staff I checked in at the bar, there is a separate entrance/exit to use once checked in which made it easier for daily use rather than going through the busy restaurant all the time. All of the staff were very friendly and helpful and my room and ensuite were bigger than I had expected. The bed was a good size with lovely pillows and fluffy duvet, it felt like home. I liked the room facilities such as the coffee pod machine, much nicer than sachets of cheap coffee in the morning and the hairdryer was good too. My room was very clean upon arrival and refreshed daily. The TV actually had a good choice of channels which all worked unlike some places. The bathroom was a great size with a powerful shower, good sized shower not a tiny box shower like you might expect from a hotel and it had nice large fluffy towels. I felt very comfortable and it was like a home from home for a few days. I was apprehensive about being above the busy wild west restaurant with loud music but you don't hear a thing, it was very peaceful which was great. This was the most comfortable hotel stay I've had in a while and I'd definitely return.
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms with modern en suite. Tea making facilities and toiletries provided. Third time we have stayed here. Staff are always lovely. Choice of tasty breakfasts included. Definitely recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Lovely themed place, we did an evening event on the Spa Valley Railway and wS 2 minutes walk, no worries about parking. Food was great both meals in restaurant and breakfast. If you suffer with being hot, suggest you use the supplied fan
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff who looked after us were extremely good and helpful would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Stayed 1 night in Nov 2023

10/10 Excellent

gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great room with much attention to both themed and domestic detail. Very friendly staff. Breakfast was very good value too.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very quirky and the theme is continuous. The rooms and bathroom are very comfortable and clean. Parking is easy & free for hotel guests. Every single member of staff we spoke to, whether bar, waiting staff, Manager and the cleaning ladies were absolutely lovely and very friendly. We really enjoyed our stay here and will definitely stay again. The included breakfast is delicious too!
Stayed 2 nights in Oct 2023

2/10 Terrible

Francis

Stayed 1 night in Jun 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great theming, service rooms and food!
Unexpectedly brilliant! First and foremost the service from all staff was superb. We ended up having dinner there which we hadn’t planned to do and it was good American style food! Breakfast was lovely. Room was great - plenty of room, coffee machine, good shower and immaculately clean. Brilliant theming throughout the bar and hotel. Two things to be aware of - the rooms are above the bar so you can here the music but that goes off at 11 so that was no problem for us as we were out, and the bed was a standard double which may be an issue for some. Overall a resounding 10/10 .
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Sep 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blown away. Loved our stay
Wow, the rooms where amazing. The decor was fantastic. Tied in with the cowboy theme. Equipped with everything for your stay. Beds were so comfy. Bathroom sower was excellent . So clean. Absolutely loved our stay
One of the antler lamps
Me outside the entrance. The building was an old railway station. Beautiful architecture.
One of the many cowboy scene picture
Stayed 1 night in Sep 2023