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Hotel Ciudad de Burgos

3.0 star property

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Photo gallery for Hotel Ciudad de Burgos

Suite | Pillowtop beds, desk, laptop workspace, blackout drapes
Suite | Living area | LCD TV
Porch
Garden
Concierge desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
Carretera Madrid-Irún, km 249, Rubena, Burgos, 9199
  • Cofradia de La Antigua de Gamonal
    ‪8 min drive‬
  • Cartuja de Miraflores
    ‪12 min drive‬
  • Yacimientos de la Sierra de Atapuerca
    ‪20 min drive‬
  • Burgos (RGS-Villafria)
    ‪7 min drive‬

Room options

View all photos for Suite

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Pillowtop beds, desk, laptop workspace, blackout drapes

Family Room, 2 Bedrooms

  • 474 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Double Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Premium Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Quadruple Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Quadruple Room

  • 474 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Family Room

  • 474 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

Hotel Ciudad de Burgos

3-star Rubena hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Ciudad de Burgos offers 126 accommodations with designer toiletries and hair dryers. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Ciudad de Burgos is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurante HCB - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante HCB

Things to do

  • Bicycle rentals
  • Gym
  • Playground

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 4:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Burgos Ciudad
Ciudad Burgos
Sercotel Burgos
Sercotel Ciudad
Sercotel Ciudad Burgos
Sercotel Ciudad Hotel
Sercotel Ciudad Hotel Burgos
Hotel Sercotel Ciudad Burgos
Hotel Sercotel Ciudad Burgos Rubena
Sercotel Ciudad Burgos Rubena
Sercotel Ciudad De Burgos
Hotel Ciudad Burgos Rubena
Hotel Ciudad Burgos
Ciudad Burgos Rubena
Ciudad Burgos
Hotel Hotel Ciudad de Burgos Rubena
Rubena Hotel Ciudad de Burgos Hotel
Hotel Hotel Ciudad de Burgos
Hotel Ciudad de Burgos Rubena
Sercotel Ciudad De Burgos
Hotel Sercotel Ciudad de Burgos
Hotel Ciudad de Burgos Hotel
Hotel Ciudad de Burgos Rubena
Hotel Ciudad de Burgos Hotel Rubena

Hotel Ciudad de Burgos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 501 reviews
Rating 8 - Good. 205 out of 501 reviews
Rating 6 - Okay. 46 out of 501 reviews
Rating 4 - Poor. 15 out of 501 reviews
Rating 2 - Terrible. 2 out of 501 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, DORCHESTER

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent staging point for the ferries - whether Bilbao or Santander. Basic rooms but clean an adequate. Ours had 2 fold down bunk beds so ideal for families. Food - both dinner and breakfast, are excellent and sensibly priced. We've stayed before and will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stopover to break journey
The hotel had character and was unusual interior design but pleasant . Receptionist in arrival could have been more welcoming . Rest if staff were excellent. Our room was good but Odear you could hear the people in the next rooms very clearly and when they used bathroom it was as though they were using ours so rooms could do with better sound proofing. But we had a pleasant stay and would stay again as very convenient to break our journey to Santander.
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Stayed 1 night in Oct 2024

4/10 Poor

Lauren, San Francisco

Traveled with group
Liked: Cleanliness, property conditions & facilities
Hotel itself is nice and clean. Rooms are way too hot and air conditioner doesnt work. Window only opens a tiny bit, so you cant get air from outside. The hotel used giant flood lights in the car park to illuminate the building which makes it impossible to sleep. If the goal of a hotel is to provide a restful sleep for guests, this one misses the mark completely.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to visit the surrounding area
Stayed 1 night in Sep 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car chargers are in the basement so need to pay for locked parking to access. Although new ones outside are in the process of being installed. App seems to work for Spain residence only not UK. But hotel used their app to give me a complimentary charge as i paid for carpark 19.50 euros.
Stayed 1 night in Sep 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good position on route to santander
Stayed 1 night in Jul 2024

10/10 Excellent

Carole

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great stop over on way to from ferry. Great to be able to take our dog. Excellent breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stopover
A little out on a limb but super gardens and whilst between motorways the hotel is well soundproofed. 15 minutes drive from beautiful Burgos and ideally positioned for motorways to travel to/from Santander. The hotel is friendly and the bedrooms finished to a super standard even down to the big white fluffy towels. Popular with coach parties (and there was a wedding when we stayed) but the hotel cater for the groups remarkably without affecting service and standard to other guests. Electric Vehicle charging available and new banks of Iberdrola stations soon to be unveiled. Another plus for us is that the hotel is dog friendly so our much loved girl could stay too.
Stayed 1 night in Jun 2024

8/10 Good

Lester, Paignton

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Maha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 1 night in May 2024

10/10 Excellent

Malcolm

Stayed 1 night in May 2024

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ciudad de Burgos
This hotel is a convenient stopping over pojnt when we travel from the UK to southern Spain. There is a good area at the side of the hotel where the dogs can let off steam. However, on our last two stays there has been a lot of rubbish on the grassy area, which spoils the overall experience. Natalia on reception was top notch!
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

paul

Stayed 2 nights in Apr 2024

8/10 Good

Lester, Paignton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very convenient if you are travelling from UK to southern Spain. Just off the AP7 but not noisy. Room very clean and comfortable. Fabulous shower and towels. Staff friendly and possible to have a good value meal in restaurant. Will certainly stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Cuidad de Burgos Hotel
Grassy area at left side of hotel was strewn with loads of empty plastic bottles and such like. Never been as bad as this before. Was advised by receptionist on arrival that due to the goods being stored in the underground car park that we would't have to pay a charge, but when we checked out we were billed for the underground car parking. We will be back in about 6 weeks or so and if things haven't improved we may look elsewhere next year.
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to have secure parking (at additional fee) as the car was full and didn’t want to unpack everything for the one night we stayed. Staff very friendly and accommodating.
Stayed 1 night in Jan 2024

8/10 Good

stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to find off the motorway. Open over New Year.
Stayed 1 night in Jan 2024

10/10 Excellent

matthew

Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Good overnight stop before Bilbao port and ferry back to UK. Dog friendly, rooms modern and spacious and excellent breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Bob

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main road but quiet and peaceful.
Stayed 1 night in Aug 2023