Beginning of main content

Executive Suite, 1 Bedroom, Hill View, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Hill View, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Gorillas Volcanoes Hotel features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary secured self parking is available on site.

Gorillas Volcanoes Hotel has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Number of outdoor pools - 1
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Business center
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Nature reserve
  • Dry cleaning/laundry service
  • Free WiFi
  • Health club
  • Free wired internet
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 31
  • No accessible shuttle
  • Airport transportation (surcharge)
  • Garden
  • Number of accessible parking spaces 1
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site

Room Amenities

Gorillas Volcanoes Hotel offers 31 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Digital television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Free bottled water
  • Slippers
  • Hair dryer (on request)
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Free wired internet
  • TV size: 24
  • TV size measurement: inch
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Gorillas Volcanoes Hotel has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 10:00 AM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Gorillas Volcanoes Hotel Ruhengeri
  • Gorillas Volcanoes Hotel
  • Gorillas Volcanoes Ruhengeri
  • Gorillas Volcanoes
  • Gorillas Volcanoes Hotel Hotel
  • Gorillas Volcanoes Hotel Muhoza
  • Gorillas Volcanoes Hotel Hotel Muhoza

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?