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Best Western Pine Springs Inn

2.5 star property

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Photo gallery for Best Western Pine Springs Inn

Exterior
Reception
Exterior
Coffee service
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
$90
includes taxes & fees
Oct 22 - Oct 23

Explore the area

View in a map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Place, Ruidoso Downs Racetrack
    ‪14 min walk‬
  • Place, Grindstone Lake
    ‪10 min drive‬
  • Place, The Links at Sierra Blanca
    ‪10 min drive‬
  • Airport, Ruidoso, NM (RUI-Sierra Blanca Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Pine Springs Inn

Ruidoso Downs hotel close to Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Pine Springs Inn features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Ruidoso Downs hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Pine Springs Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Reviews

Best Western Pine Springs Inn Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 564 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 80 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

Reviews

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, amenities
The grounds are beautiful! I have stayed here several times and this trip was the worst! I requested and paid for a nonsmoking room, and the room smelled like cigarettes! Turnover service wasn’t everyday, supposedly because of COVID, which has long been gone. They didn’t empty out trash or take dirty towels. I did not like the service at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, highly recommend! Delicious breakfast, clean rooms, OPEN pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in the woods

Staff was nice n kind! Very helpful even helped w a phone charger! Informed me of checkins earliers times. Grrst staff! Clean! Had the woods hotel experience! . And breakfast was delicious! Definitely coming back!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Vicki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruidoso

Great over night stay. Clean, spacious room.
Stayed 1 night in Jul 2025

8/10 Good

Genevieve

Stayed 2 nights in Jul 2025

8/10 Good

victor

Stayed 1 night in Jul 2025

10/10 Excellent

Korina

Traveled with family
Liked: Cleanliness, staff & service

Anniversary celebration

We really enjoyed this location, check in was easy, staff was friendly, room was clean, breakfast was great, the pool was nice! Will definitely be booking here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Edna

Stayed 1 night in Jun 2025

10/10 Excellent

Diane

This hotel is in such a great location. It’s quiet and the grounds are so pretty. We loved staying in a courtyard room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
I loved the atmosphere. Dining room service was great and great breakfast! Mattresses need replacing. Bathroom shower faucet needs repair or replace.
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Front office staff was friendly and amazing and helpful!!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery at this hotel location. Robby at the front desk went above and beyond to ensure our stay was nothing short of perfect. He noticed a problem during check in and quickly assisted us in resolving it. Our TV was not programmed upon entering the room. Someone from the front desk immediately came to our room to reset the programming and ultimately solved the issue. This staff deserves recognition. And the breakfast. Best breakfast Ive ever had at a hotel. Cant wait to book another stay when we return to wonderful Ruidoso!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Stayed 4 nights in Jun 2025

8/10 Good

Duane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice receptionist. Older property but good place to stay.
Stayed 1 night in Jun 2025

8/10 Good

Kellylin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a standard room with a king sized bed. The room was very spacious, clean, and had ammenities as stated. Our room was located on the 1st floor by the pool, during a sold out weekend. It was peaceful and not loud at all. The grounds were maintained and gorgeous. The pool was not heated (listed as heated) and the water was extremely cold. The hot tub was nice. Both were pretty clean, being they are located outdoors. The complimentary breakfast was great and offered a little something for everyone. Hotel staff was kind, courteous, and professional. We were interrupted by housekeeping twice. Our room was listed as checked out on Sunday, but we were booked to stay until Monday morning. For us, it really wasn't a big deal but it was a bit scary when they opened our door.
Stayed 1 night in Jun 2025

6/10 Okay

Lee

Not really clean room. Way overpriced for what they offer.
Stayed 1 night in Jun 2025

10/10 Excellent

Traivon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DENNIS, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating staff. I wuld return anytime!!!
Stayed 1 night in May 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is in a great location. Right across the road from Billy the Kid Casino. It is a very quiet place to stay. We will definitely stay here again.
Stayed 2 nights in May 2025