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Best Western Pine Springs Inn

2.5 star property

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Photo gallery for Best Western Pine Springs Inn

Exterior
Lobby
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Lobby
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk

Explore the area

Map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Ruidoso Downs Racetrack
    ‪14 min walk‬
  • Pillow's Funtrackers
    ‪4 min drive‬
  • Grindstone Lake
    ‪9 min drive‬
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

Room amenity

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Room amenity

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

Room amenity

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Ruidoso Mountain Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (1000)
The price is $75
per night
$90 total
includes taxes & fees
Apr 30 - May 1
Ruidoso Mountain Inn

About this property

Best Western Pine Springs Inn

Ruidoso Downs hotel close to Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Pine Springs Inn features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Ruidoso Downs hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Pine Springs Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and peaceful
Stayed 1 night in Jan 2025

10/10 Excellent

luisa fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 3 nights in Jan 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Everything was good but who deserves the 5 stars or 10 stars is the breakfast room employees,very friendly and hard workers, cleaning tables and restocking food for all the people... MY RESPECT FOR THEM!!!
Stayed 2 nights in Dec 2024

2/10 Terrible

Genesis

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Nice place, kind staff
Always great
Stayed 2 nights in Dec 2024

2/10 Terrible

Lori

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced, nothing more than a motel with small upgrades. We tried checking in at 4:30 (check in is 4pm) room was not ready. I should have know the room was going to be bad when the receptionist was also the person who needed to finish preparing the room- do they even have housekeeping? Rooms WiFi never worked, the TV would not turn on, called front desk and the manager said she was going to send someone, no one ever came. The walls are paper thin, I could hear people stomping up and down the stairs until 3am- worst sleep ever. For $220 a night this place is horrible, will never return!
Stayed 1 night in Dec 2024

4/10 Poor

Justin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The only good thing about this stay was the front desk clerk when we arrived and when we left, other than that this place was run down, beds were held up by homemade 2x4 frame, hot water that would last maybe 3 minutes, and the same breakfast option burning our stay. But what made it worse was the paper thin walls and the fighting from the people in the next room to the partying family in the room on top of us, we tried to complain but management was unwilling to do anything. Oh and room phones never worked as well.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed for one night. Good value.
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a beautifully location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Nice and secluded on the hill , had wildlife like deer roaming the grounds early morning
Stayed 1 night in Dec 2024

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and peaceful
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Check in was the great, easy. Very kind helpful young lady. Comfortable bed. Very clean.
Stayed 1 night in Dec 2024

6/10 Okay

Omar

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Reveca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yezzel

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best customer service!
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
Better than average hotel
Parking was very good with being able to park close to our unit. Room was clean but abit dated. Shower control was difficult to adjust. Hot was availble quickly and not affected by other occupied units. Surrounding area to hotel was beautiful, like a park. Staff was very friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

piper

Stayed 1 night in Oct 2024

6/10 Okay

Sherrie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Comfortable beds and very nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis A

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here with my fiancé, it’s a perfect getaway spot for a peaceful and fun weekend. Would definitely go back and definitely recommend! Clean rooms, staff was great and overall a great spot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024