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Best Western Pine Springs Inn

2.5 star property

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Photo gallery for Best Western Pine Springs Inn

Exterior
Exterior
Coffee service
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Pet friendly
$110
includes taxes & fees
Aug 27 - Aug 28

Explore the area

View in a map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Ruidoso Downs Racetrack
    ‪14 min walk‬
  • Grindstone Lake
    ‪10 min drive‬
  • The Links at Sierra Blanca
    ‪10 min drive‬
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, 1,002 reviews
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About this property

Best Western Pine Springs Inn

Ruidoso Downs hotel close to Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Pine Springs Inn features an outdoor pool and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Ruidoso Downs hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Best Western Pine Springs Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a weekend getaway
Stayed 1 night in May 2025

4/10 Poor

cassie

Business traveler
Disliked: Cleanliness
Room: not clean. I went downstairs to ask for cleaner and a rag to clean the room hours after checkin. Floor had stains, so did the tables and bathroom floor. There is a hole in my ceiling and the smoke detector is missing. Big holes in the walls have been patched and painted over with different colored paint. Bathroom has been updated, but dont ask me about the (not so) mystery stains or the hair (not scalp) in places. It absolutely has not been cleaned. Room has fridge and microwave. Coffee pot and items have been used/open/dirty. Bed showed no signs of bugs, but mattress is dirty. Sheets are thin but three pillows to a bed is nice. Ac/heater worked fine in my room. Older hotel so walls are thinner and floors are worn. Usually I'll do a light test, but I did not do that. I know it has/will fail - I have to clean my own floor and bathroom haha. Service: check in was ok. $35 early check in fee. Location: on the edge of town. But close to a Walmart and Albertsons. Breakfast: just cereal and waffles. *no elevators *no hot breakfast *dirty rooms *broken furniture *upgraded bathroom *fridge and microwave in unit Not the worst place I've been too, but in the top 5. Here on a business trip and booked three nights during a large local event so room price is inflated. 2/5 stars overall.
Stayed 3 nights in May 2025

10/10 Excellent

JUAN, Hobbs

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in May 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Great service
Stayed 2 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building was old. Grounds were beautiful and the breakfast staff was wonderful
Stayed 1 night in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time to stay on the property, I will be back on my next visit to Ruidoso. Good breakfast, great staff.
Stayed 3 nights in Apr 2025

8/10 Good

Jacob

Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and will be returning
Stayed 2 nights in Apr 2025

10/10 Excellent

Austin

Stayed 1 night in Jan 2025

8/10 Good

Tamara, Edgewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful with friendly staff and wildlife. Only downside was the beds were not comfortable to e. One of the best breakfast buffets in any type of hotel we've been in
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place located in the Ruidoso forest with beautiful wildlife all around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 3 nights in Apr 2025

8/10 Good

Anne Catrine

Traveled with group, Traveled with family
Liked: Staff & service
Nice hotel up the mountain. Worked well for one night.

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Away from the highway but depressing. Staff was great. Most of the breakfast food is very unhealthy.
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys had to be reset 3 times before it worked. Bed frame protruded and bruised my shins.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved that it was surrounded by the forest. I was really hoping that deer would have been around to watch and take pictures of them. The courtyard is beautiful especially at night with how they have the lights. Very quiet!
Stayed 2 nights in Apr 2025

8/10 Good

Karina

Traveled with family and small children
Liked: Staff & service
Good overall for a night stay
Stayed 1 night in Apr 2025

8/10 Good

Victor

Traveled with family
Liked: Staff & service, amenities
Needs to update rooms
Stayed 1 night in Apr 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosie was amazing! Had my Pets and that was no problem. They placed me near dog area. Very respectful and fun.
Stayed 2 nights in Mar 2025

4/10 Poor

Yessica

Liked: Cleanliness, property conditions & facilities
After paying through Expedia, the hotel also charged me. Then when I called they charged my spouses card that they used for incidentals. Paid 3 nights only stayed 1. Said they can’t get ahold of Expedia to figure out the payment s
Stayed 1 night in Mar 2025