Beginning of main content

Superior Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Mansion Grand Deluxe Quad Room

Bed Count 3 King Beds Maximum Occupancy 8 Max

Premier Villa

Bed Count 3 King Beds Maximum Occupancy 8 Max

Mansion Family Suite

Bed Count 4 King Beds Maximum Occupancy 10 Max

Deluxe Villa

Bed Count 4 King Beds Maximum Occupancy 10 Max

Mansion Family Quad Room

Bed Count 2 King Beds Maximum Occupancy 6 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Grand Cosmos Resort Ruisui Hualien features hot springs and a complimentary water park. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 5 meeting rooms. This luxury hotel also offers an indoor pool, a children's pool, and a fitness center. A train station pick-up service and a train station drop-off service are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Cosmos Resort Ruisui Hualien is a smoke-free property.

  • Library
  • Express check-in
  • Lazy river
  • Daily
  • Waterslide
  • Children's games
  • Number of indoor pools - 1
  • Children's toys
  • Elevator
  • Fitness facilities
  • Lockers available
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Books
  • No single-use plastic soda bottles
  • Games
  • Computer station
  • Swimming pool
  • Table tennis
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Number of meeting rooms - 5
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 198
  • Karaoke
  • Number of bars/lounges - 2
  • Free train station drop-off
  • Full-service spa
  • Free water park access
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2018
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free RV, bus, truck parking
  • Number of restaurants - 3
  • Banquet hall
  • Free train station pickup
  • Reception hall
  • Arcade/game room
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Grand Cosmos Resort Ruisui Hualien offers 198 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • LCD TV
  • TV size: 49
  • TV size measurement: inch
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Visual fire alarm
  • Toothbrush and toothpaste not available

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

芳泉百匯 - Onsite buffet restaurant.

Prime Ome - Onsite steakhouse. Open daily.

美饌廣場 - Onsite restaurant. Open daily.

城堡音樂酒吧 - Onsite bar. Open daily.

Prime One Bar - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.

  • Number of treatment rooms 10
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Hot springs, complimentary bicycles, and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Hot springs on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

One child stays free

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Pets allowed (no fees)

Temperature checks are available to guests

Pets cannot be left unattended

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Dogs only
  • 1 total pets
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals welcome

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Hotel Names

  • Grand Cosmos Resort Hualien
  • Grand Cosmos Ruisui Hualien
  • Grand Cosmos Hualien
  • Cosmos Ruisui Hualien Ruisui
  • Grand Cosmos Resort Ruisui Hualien Hotel
  • Grand Cosmos Resort Ruisui Hualien Ruisui
  • Grand Cosmos Resort Ruisui Hualien Hotel Ruisui

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?