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The Captains Motel

3.0 star property

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Photo gallery for The Captains Motel

Outdoor pool
Standard Room | Free WiFi, bed sheets
Outdoor pool
Deluxe Room | Bathroom | Shower, free toiletries, hair dryer, towels
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
16 Matauwhi Road, Russell, 202
  • Place, Russell Christ Church
    ‪5 min walk‬
  • Place, Russell Museum
    ‪7 min walk‬
  • Place, Russell Beach
    ‪8 min walk‬
  • Airport, Kerikeri (KKE-Bay of Islands)
    ‪44 min drive‬

Room options

View all photos for Queen Studio

Queen Studio | Free WiFi, bed sheets

Queen Studio

  • Garden view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Free WiFi, bed sheets

1 Bedroom Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Family Unit

2 Bedroom Family Unit | Street view

2 Bedroom Family Unit

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Unit

2 Bedroom Unit | Free WiFi, bed sheets

2 Bedroom Unit

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio

Studio | Free WiFi, bed sheets

Studio

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Apartment

42-inch TV with satellite channels

Comfort Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

The Captains Motel

3-star Russell motel walkable to Bay of Islands
This smoke-free motel features a full-service spa, an outdoor pool, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
The Captains Motel offers 15 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
Guests can indulge in a pampering treatment at the motel's full-service spa, outdoor spa. The spa is open daily.
The Captains Motel features a full-service spa and an outdoor pool. Wireless Internet access is complimentary. This Russell motel also offers spa services, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

The Captains Motel is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Motel Russell
Russell Motel
Motel Russell New Zealand - Bay Of Islands
Motel Russell Zealand Of s
Motel Russell
The Captains Motel Motel
The Captains Motel Russell
The Captains Motel Motel Russell

The Captains Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 224 reviews
Rating 8 - Good. 80 out of 224 reviews
Rating 6 - Okay. 16 out of 224 reviews
Rating 4 - Poor. 2 out of 224 reviews
Rating 2 - Terrible. 0 out of 224 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ulf E O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice manager. Clean and walking distance to town
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

olivia

Great place for a family to stay.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Timothy

Liked: Cleanliness
Hotel was pricey for a spot with two fans and no Aircon.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked All the Boxes

Clean comfortable and helpful. Would stay here again
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay short walk to sea front. Only thing lacking for me aircon just a fan available
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mareesa

Liked: Cleanliness, staff & service, property conditions & facilities
Tristan was a lovely host. Thank you for taking such good care of us.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Ronald

It was ok - if the weather was warmer would be concerned about no ac. Location though not right in main town was easy to get around and only a short walk (5 minutes) to main area.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness
Quite adequate mid-range basic motel, clean and quiet but a bit far from the centre of the town without a car. No info on how to operate TV and no aircon, nor use of pool. Cooking facilities good and comfortable bed.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
The Manager was extremely helpful and went out of his way to make sure we had everything we needed. The Motel was in easy walking distance to the Russell shops and wharf so we could just leave our car parked there. My Granddaughter loved the swimming pool. The only minor issue was the wardrobe was quite narrow so the clothes had to go in on an angle, but it wasn't that big of a problem as they could still hang up. We would definitely go back to stay there.
Stayed 6 nights in Jan 2025
Verified

4/10 Poor

Tracey

Disliked: Property conditions & facilities, room comfort

Disappointing

Fairly tired old motel with no view and no air-conditioning. Advertised as having Sky but no channels available. Reasonable distance from any restaurants and bars and not particularly good value for money. Only thing that sticks in my mind is reading in the compendium that the room rate doesn't include them doing your dishes?? Not sure how that rates with a covid clean between guests?
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Vaishnavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Russell Motel. The accommodation was small but very cutely furnished with comfy beds and everything else that we needed. The hosts were so friendly and kind. Didnt feel like i met them for the first time. There is a small pool that is realh cute and the girls had a dip, although it was a cold day. The location is very close to everything you need. Would love to go there again considering that my fur baby was also welcome and they kindly offered to sit her while we enjoyed lunch at a restaurant. Thanks fo everything James and family
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We were in Russell for our wedding anniversary and it was our 4th time staying in the Russell Motel. Friendly greeting when we arrived escorted to our room it was just a great experience overall.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed!
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Russell
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Nice tidy spacious room. Nice pool and gardens. Very relaxed accommodation with just a short walk into Russell.
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were very friendly and welcoming. We were in a king studio which was lovely and spacious and clean. Only a few minutes walk into Russell township and was nice to have a swim.
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the space. Usually get quite cold but the bedding was cosy enough for me. Also cool that the body wash and shampoo is in the shower.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and price.

Good 3 star motel. Walking distance to town centre. Friendly owners.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Kerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable. Nice cool location. CLose to all thingsl
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly and went out of their way to help
Stayed 1 night in Feb 2020
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities
Great location. Comfortable bed. Very clean. Appreciated the coffee tea and milk in the room. Although located on a main road it was not noisy. Would definitely recommend staying here
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms. Staff friendly. Drunk hotel stayers returning to hotel at 3am wanting to kick the party on.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place to stay Quiet and private along with a short walk to downtown shops and cafes or to catch the ferry Very enjoyable stay
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing units Plenty of room and handy to town just a quick stroll down the road
Stayed 1 night in Jan 2020