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The Duke of Marlborough Hotel

4.5 star property

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Photo gallery for The Duke of Marlborough Hotel

View from property
Breakfast, lunch, dinner served; local cuisine, beach views
Breakfast, lunch, dinner served; local cuisine, beach views
Front of property
Waterfront Room | Water view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
35 The Strand, Bay of Islands, Russell, 0255
  • Bay of Islands
    ‪1 min walk‬
  • Russell Beach
    ‪1 min walk‬
  • Russell Museum
    ‪4 min walk‬
  • Kerikeri (KKE-Bay of Islands)
    ‪55 min drive‬

Room options

View all photos for Superior King Balcony

Superior King Balcony | Iron/ironing board, free WiFi, bed sheets

Superior King Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Small Room

Small Room | Iron/ironing board, free WiFi, bed sheets

Small Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfront Room

Waterfront Room | Iron/ironing board, free WiFi, bed sheets

Waterfront Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room Seaview

Premium Room Seaview | Iron/ironing board, free WiFi, bed sheets

Premium Room Seaview

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Courtyard

Superior Room, Courtyard | Iron/ironing board, free WiFi, bed sheets

Superior Room, Courtyard

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Waterfront Apartment

Waterfront Apartment | Iron/ironing board, free WiFi, bed sheets

Waterfront Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, Courtyard

Classic Room, Courtyard | Iron/ironing board, free WiFi, bed sheets

Classic Room, Courtyard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

The Duke of Marlborough Hotel

4.5-star Russell hotel steps from Russell Beach
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and wedding services are onsite.
The Duke of Marlborough Hotel offers 38 accommodations with iPod docking stations and hair dryers. Plasma televisions come with satellite channels.

This Russell hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Colonial hotel also offers a fitness center, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Duke of Marlborough Hotel is a smoke-free property.

Duke of Marlborough - This beachfront restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Duke of Marlborough

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Built in 1827
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • Plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.45 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.45 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Property Registration Number 9429042359616

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Duke Marlborough Hotel
Duke Marlborough Hotel Russell
Duke Marlborough Russell
The Duke Of Marlborough
The Duke of Marlborough Hotel Hotel
The Duke of Marlborough Hotel Russell
The Duke of Marlborough Hotel Hotel Russell

The Duke of Marlborough Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 497 out of 769 reviews
Rating 8 - Good. 208 out of 769 reviews
Rating 6 - Okay. 44 out of 769 reviews
Rating 4 - Poor. 14 out of 769 reviews
Rating 2 - Terrible. 6 out of 769 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but customer service could be better.
Great location and really clean. Bathroom spacious and lots of fast hot water. However, customer service needs to be better. Not once was I greeted with a “good morning” or “how is your stay going” or “is there anything that I can do to help”. Simple to do, but the two ladies in reception seemed oblivious. Perhaps they are understaffed or underpaid or not trained properly which was a shame as otherwise I would have given this hotel a higher rating.
Stayed 3 nights in Nov 2024

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sejour
Stayed 1 night in Nov 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to Duke staff
Great relaxing place to relax for a night,
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building
Easy checkin, room was tidy and clean. We had one of the ground level rooms facing the back street with a generous deck. Bed was comfortable, however felt the towels could be better quality and size. The Duke restaurant is amazing, fantastic views and good food and wine menu. Beautiful historic building at a prime location so would stay again,
Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out time is too early.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisl, Lewes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous and historical. It’s right on the water and the restaurant was packed the whole time we were there. Since we had reserved the cheapest room, our room was quite small, however still offered the necessary amenities and comfort. Russell is a darling town, perhaps the highlight of our trip!
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Disliked: Staff & service
The staff in the restaurant were very professional, friendly and helpful. We enjoyed dinner and breakfast, and the meals were excellent and very reasonably priced… however; the room service staff forgot to service our room. The reception staff did the right thing and credited our previous day’s breakfast to compensate for the lack of room service. We would love to visit again, definitely opting for a room facing the water
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in NZ
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great..we had breakfast overlooking the water...beautiful..i had the omlette...it was amazing..my husband had the clasic 2 eggs and toast. The toast was amazing as was the coffee..the eggs were good too. Staff were helpfull and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome historic hotel. Central location, great food, excellent service. Hard to fault really.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonie

Traveled with partner
We loved the decor and the excellent customer service and support from reception to the wait staff etc.,,,,,
Stayed 3 nights in Oct 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in a historic NZ location. Great stay had all around.

10/10 Excellent

Cherry, Whangarei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous heritage hotel in a small town of historical dignitaries in Russell, with delightful ambience, harbour views and panache.
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and professional. Accommodation & bedrooms very well decorated , beds very comfy, nice decor. Shower pressure outstanding and bathroom well supplied. Restaurant food is outstanding, lots of choices, great oyster bar when we were there. Service fantastic. Cant wait for return visit, loved everything about it, especially with the hotel sitting on foreshore of Russell
Stayed 3 nights in Oct 2024

8/10 Good

Craig

Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A special place to be for the weekend with my gorgeous daughter 💖 I was disappointed we couldnt open any windows in our room, i love fresh air 😀 Room 128. We love Russell 💖💖
Stayed 2 nights in Oct 2024

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always combine dinner when we stay. Love the place. Pays to book well in advance
Stayed 1 night in Jan 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent three nights at this lovely hotel. Room and patio were really nice, great shower too. The restaurant is wonderful, excellent food. Staff were all very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Maraia

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room, friendly and helpful staff, restaurant service was excellent. The only thing that could have made it any better would have been a hotel bathrobe.
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024