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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Outdoor pool
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

6.6 out of 10

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Tech University
    ‪4 min drive‬
  • Ruston Sports Complex
    ‪6 min drive‬
  • Lincoln Parish Park
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Ruston-East

Ruston hotel with outdoor pool
An outdoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Comfort Inn & Suites Ruston-East provides a hot tub and a fitness center. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn & Suites Ruston-East is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.6
Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 177 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 230 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Estelee

The property had a problem with burst pipes which shut down the entire hotel but they didn’t inform incoming guests. I arrived late in the evening to find I had no accommodations. There was no information posted at that time so I had no idea what was going on. Luckily I was able to find a room at the last minute, unfortunately at a very high rate. Too late to search for anything better. Very unhappy!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Stayed 3 nights in Mar 2025

2/10 Terrible

Jasmine

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NO LONGER OPEN! Why is it LISTED ON THE SITE. I had to drive 3 hours back home with my 2 kids after a late evening of basketball! HORRIBLE!!!
Stayed 1 night in Apr 2025

10/10 Excellent

renetta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a awesome stay
Stayed 1 night in Apr 2025

2/10 Terrible

Raymond

Traveled with pets, Traveled with family
Had booked a stay at the hotel, paid in advance only to find out upon arrival that the hotel was closed for renovations. No contact or effort was made to contact me or cancel the reservation.
Stayed 1 night in Apr 2025

2/10 Terrible

Hannah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL!!

If I could give this hotel and the service with Hotels.com Zero stars I would. I tried to cancel my reservation due to my plans being cancelled but decided to go on my trip anyway, but when arrived at the hotel to check in, I was greeted with a hotel that was CLOSED!! It was under maintenance with not a single guest present, let alone someone who could even answer the phone. I paid for my reservation in advance, so my card was already charged for the weekend. I had to last minute find somewhere else to stay at another hotel in the area. Thankfully there was ONE room left in the whole town, seeing that I was 4 hours away from home. Extreamly unhappy with the comfort in and suites as well as hotels.com. There is no customer service number to get in touch with someone with Hotels.com and their “Active AI chat” have zero help. I was not once notified before my check in that the hotel was closed to guest.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jevonna

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

SHAUNA, Shreveport

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Cody

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Tonja

Business traveler
Disliked: Staff & service
My room wreaked of urine smell. I assume a pet had been in the room. Being that the place flooded and inconvenienced everyone staying there, it would have been a nice gesture to offer discounts for next stay or something. No one available at the desk at checkout.
Stayed 1 night in Feb 2025

4/10 Poor

Marquita

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was a water leak at the property the day before. The first staff we encountered were EXTREMELY RUDE and unaccomadating. The second shift was GREAT. The room was not clean, the carpet smelled, the AC did not work properly it was a loooong hot night.
Stayed 1 night in Mar 2025

2/10 Terrible

kenisha

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had flooded and there was no hot water,no breakfast,no wifi,and had no key to my room every time I had to enter I asked for compensation none was given
Stayed 2 nights in Mar 2025

2/10 Terrible

Damone

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittanie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Shella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay at this hotel!

The phone in the room was out of service, the room had a meadow smell, and the cable to the tv did not work; could not watch anything. I reported it a the front desk.
Stayed 1 night in Mar 2025

6/10 Okay

Anthony

Stayed 2 nights in Mar 2025

2/10 Terrible

Albert

Stayed 4 nights in Mar 2025

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2024

6/10 Okay

Jamille

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was cold and rooms were not clean
Stayed 2 nights in Mar 2025

8/10 Good

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Seth

Traveled with group
Liked: Property conditions & facilities
The bed was hard and the ac didn’t work good but other than that, it was a good stay.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025