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Holiday Inn Express & Suites Ruston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ruston by IHG

Exterior
Seasonal outdoor pool, open 11 AM to 10 PM, sun loungers
Property amenity
Reception
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1312 Hospitality Street, Ruston, LA, 71270
  • Louisiana Military Museum
    ‪4 min drive‬
  • Louisiana Tech University
    ‪6 min drive‬
  • Ruston Sports Complex
    ‪9 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible (Communication)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Accessible (Communication)

  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Accessible (Communication, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (2 King Beds)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds (2 King Beds)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Ruston by IHG

Ruston hotel close to Louisiana Military Museum
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express & Suites Ruston by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Ruston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Ruston by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1200 square feet (111 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to October
Pool access available from 11 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ruston Hotel
Holiday Inn Express Ruston
Express & Suites Ruston By Ihg
Holiday Inn Express Suites Ruston
Holiday Inn Express Suites Ruston by IHG
Holiday Inn Express Suites Ruston an IHG Hotel
Holiday Inn Express & Suites Ruston by IHG Hotel
Holiday Inn Express & Suites Ruston by IHG Ruston
Holiday Inn Express & Suites Ruston by IHG Hotel Ruston

Holiday Inn Express & Suites Ruston by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 337 reviews
Rating 8 - Good. 71 out of 337 reviews
Rating 6 - Okay. 27 out of 337 reviews
Rating 4 - Poor. 12 out of 337 reviews
Rating 2 - Terrible. 16 out of 337 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lacye

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great!
Stayed 1 night in Jan 2025

10/10 Excellent

Shameka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

NADINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The glass shower doors had dried soap residue. Overall the room and bathroom were clean
Stayed 1 night in Jan 2025

8/10 Good

Budhi

Traveled with family
Liked: Staff & service, property conditions & facilities
Hotel located along the free way. It's quite conveniently located. You can find few food options within a few minutes drive from the hotel. The pool was closed (probably its outdoor pool during winter). Room we got very spacious. Minor issue with water faucet (which was off and have to smartly adjust to get the warm or hot water - cause its winter cold where the cold water was too cold to use). Another minor issue, would be great if the shampoo level (its wall mounted pump shampoo & soap) was checked before guest arrive. The room a little bit dusty, but we managed to borrow vacuum cleaner to vacuum the room carpet cause we have allergic child travelling with us. Breakfast option was average, and not many available (probably because there weren't many guests on that day staying). While the bacon quickly run out, we asked for the attending staff and she made us some sausages - thank you. Parking is easy to find in front of the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel stay was absolutely great
Stayed 1 night in Dec 2024

10/10 Excellent

Monseeta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shenequia

Liked: Staff & service
Our shower in the room was not that clean and it was kind of dusty in the room as well I have allergies so I was a little irritated. Breakfast was okay but with us having to pay $211 for 1 night there should of been better seletions than what was served. Other than that staff was friendly and professional and did respond well to all my questions and concerns.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff, Great Breakfast

Wonderful stay. Staff was friendly. Breakfast was delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and easy access from highway. Hotel is very new and nice. Only drawback is the noises from the thin materials used.
Stayed 1 night in Nov 2024

10/10 Excellent

Carla, Tomball

Liked: Cleanliness, staff & service, property conditions & facilities
Stacy was great. Friendly, service was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Trandon

Stayed 3 nights in Oct 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is always top notch! The front desk associates are the very best!!
Stayed 2 nights in Nov 2024

10/10 Excellent

NADINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

robert

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff and overall hotel was great. However, the room smelled really musty and moldy, as a result, all of my clothes in my luggage smelled the same. The breakfast pantry, said they closed at 9:30am, but the attendant stopped preparing food before 9am, which left myself and others not able to enjoy the free breakfast. There was a college soccer team staying there and she simply said, "Im done cooking for the day and nothi g else is being added." And it was only 9:05am with them and other wanting breakfast. Other than that, the room was clean and the lady at tue front desk was very nice.
Stayed 2 nights in Oct 2024

8/10 Good

tracye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Oct 2024

8/10 Good

tracye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

tracye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and engaging
Stayed 4 nights in Oct 2024

2/10 Terrible

Holly

Disliked: Cleanliness, property conditions & facilities
The hotel upon entrance smelled great. Hallways with machines running smelled great. My room however smelled strongly of mildew. I asked the front desk and they said they could spray my room. He was ready with a response so it must be known problem. It made zero difference. Had it not been so late, I would’ve gone elsewhere!
Stayed 1 night in Oct 2024

8/10 Good

Adrien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay … no issues.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Jacksonville

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall review.

We were pleased with the cleanliness of the room, beds were comfortable and King size, excellent for us. The breakfast was sub par, they were out of several foods, we were told because they were busy the day before and ran out of food. What they served was not good. Very few options. I am glad it wasn’t a big deal for us because we are not breakfast people, but there was no coffee creamer, we didn’t like that.
Stayed 1 night in Jul 2024

8/10 Good

Kiante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facility. Very clean and accommodating. I will be back for frequent use.
Stayed 2 nights in Aug 2024